New monthly card not showing in the store

FrankWhiteFrankWhite Member Posts: 181 ★★
I did received the mail about the new monthly card but the card didn’t show up in the unit store. Does anyone else have this issue ?
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Comments

  • Osfan8Osfan8 Member Posts: 760 ★★★
    I can't see it either and there seem to me many.
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Hey there!
    Thanks for bringing it to our attention.
    Brought it to the game team and we'll look into it!
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    After a quick restart the deals were in my unit store.
    The team is still trying to suss out if there's an issue.
    @FrankWhite and @Osfan8 :
    If you're able to reset and let us know if it changes anything for you?
  • Qwerty12345Qwerty12345 Member Posts: 840 ★★★★
    Kabam Jax said:

    After a quick restart the deals were in my unit store.
    The team is still trying to suss out if there's an issue.
    @FrankWhite and @Osfan8 :
    If you're able to reset and let us know if it changes anything for you?

    Restarted a couple times / still not showing for me.

    I've updated the game / am on android
  • FrankWhiteFrankWhite Member Posts: 181 ★★
    edited May 2023
    Kabam Jax said:

    Hey there!
    Thanks for bringing it to our attention.
    Brought it to the game team and we'll look into it!

    Wow that was fast. Even for you Jax 🫣
    Kabam Jax said:

    After a quick restart the deals were in my unit store.
    The team is still trying to suss out if there's an issue.
    @FrankWhite and @Osfan8 :
    If you're able to reset and let us know if it changes anything for you?

    I reinstalled the game and did a restart of my phone. Still nothing (iOS for me)
  • BamajdBamajd Member Posts: 101
    2 restarts for me still not showing
  • Hickdog27Hickdog27 Member Posts: 140 ★★
    Still not working for me. Even rebooted my device.
  • Midknight007Midknight007 Member Posts: 770 ★★★
    Restarted and not showing for me. IOS
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    edited May 2023
    Interesting...
    Can we get some device information from those of you having this issue; what device are you playing on?
    edit: And what progression tier are you?
  • BamajdBamajd Member Posts: 101
    iPhone 11 Pro Max
  • BamajdBamajd Member Posts: 101
    I had already updated the game
  • Colinwhitworth69Colinwhitworth69 Member Posts: 7,470 ★★★★★
    iPadPro 2021 model, large screen.
  • BigPoppaCBONEBigPoppaCBONE Member Posts: 2,402 ★★★★★
    Samsung Galaxy S22 Ultra
  • FrankWhiteFrankWhite Member Posts: 181 ★★
    iPhone 14 Pro, latest game and iOS build and Paragon Player
  • Shamanriver77Shamanriver77 Member Posts: 99
    edited May 2023
    Samsung a71 still no daily card and I've restarted several times now since the update
    @kabamjax
    I'm.cavalier btw
  • Hickdog27Hickdog27 Member Posts: 140 ★★
    iPhone 12 (updated the app on this device) & iPhone 8 Plus (did not update the app on this device)
  • Colinwhitworth69Colinwhitworth69 Member Posts: 7,470 ★★★★★
    Is it because I have one day left on previous Paragon Card?
  • TheExit27TheExit27 Member Posts: 714 ★★★
    edited May 2023
    iPhone XR @Kabam Jax " Paragon
  • BeastDadBeastDad Member Posts: 1,894 ★★★★★
    Most likely due to people still having a day left on the current card.
  • Wildblue333Wildblue333 Member Posts: 405 ★★

    There was an email today in the in game email that said a new daily card would be available. Supposedly shards would be available However when I follow the link to the credits store, There is no sign of a daily card. I wanted to warn you so you have time to correct before your Detractors get a hold of it Can you please address the issue

    Fred
  • FrankWhiteFrankWhite Member Posts: 181 ★★
    edited May 2023
    The issue isn‘t device based. I logged in on my android device and it still isn’t showing up. I got one day left on the previous monthly card
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  • 5RSLY5RSLY Member Posts: 36
    iPhone 14 pro max and pixel 7. Both updated and both not showing the offer. Still have 1 day remaining on last month’s daily card.
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  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    It looks like the remaining day on last month's daily card is the source of this problem.

    The team is continuing to look into it, but until we know more, please know that this offer should run 48 hours and, therefore, will be available tomorrow, once that last remaining day is complete.

    Will provide more updates as they come!
  • BeastDadBeastDad Member Posts: 1,894 ★★★★★
    Kabam Jax said:

    It looks like the remaining day on last month's daily card is the source of this problem.

    Makes sense.
  • FrankWhiteFrankWhite Member Posts: 181 ★★
    Thanks Jax
  • Osfan8Osfan8 Member Posts: 760 ★★★
    Kabam Jax said:

    After a quick restart the deals were in my unit store.
    The team is still trying to suss out if there's an issue.
    @FrankWhite and @Osfan8 :
    If you're able to reset and let us know if it changes anything for you?

    It didn't change anything for me.

    iPhone 12 pro max
    I have already done the update
  • BamajdBamajd Member Posts: 101
    My daily card from last month shows 2 days left
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