**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Game updating constantly [merged]

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Comments

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    daemonarchddaemonarchd Posts: 31
    The new hotfix didn't fix anything
    When you trying to do anything with 2022 champions the game locked to updating screen

    I have downloaded the file from APKPure store
    My device is Huawei Nova 7i without Google play services
    We need Permeant solution for this problem
    Plz help
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    SuperStrannikSuperStrannik Posts: 47
    Still "eternal loading" even after fixing, my phone is honor 30 which does not support google servers
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    JigSaw2k19JigSaw2k19 Posts: 6
    I've installed a hotfix from playstore, but the problem persists.
    Same loading screen when i choose some 2022 or 2023 heroes.
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    InfamousMikeInfamousMike Posts: 69
    I just update to 39.01 nothing happened.. same error..
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    Kano84Kano84 Posts: 55

    The problem continúe
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    Kano84Kano84 Posts: 55
    my phone is a huawei nova 9 SE
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    Kano84Kano84 Posts: 55
    the problem persists, you have to do something fast or I will be expelled from my alliance
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    Kano84Kano84 Posts: 55
    I have already lost many awards because of your failure
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    KeytolKeytol Posts: 10
    So what has been updated this time? The existing problems have not been resolved yet
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    SummonerNRSummonerNR Posts: 10,640 Guardian
    @Jackejfnerj , this is the thread you meant to be looking at regarding the current problem, instead of reviving numerous other “loading” threads from last year.
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    PakPak Posts: 8
    The problem for infinite update is still there . It looks like we are going to lose all resources for this whole month . So much disappointed.
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    Kano84Kano84 Posts: 55
    the problem persists, you have to do something fast or I will be expelled from my alliance
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    Kano84Kano84 Posts: 55
    @Kabam Miike @Kabam Lyra @Kabam Zibiit I have already lost many awards because of your failure
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    Although the game has already been updated several times, the problem of updating in any game mode still occurs. KAlthough the game has already been updated several times, the problem of updating in any game mode still occurs.
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    ZiegdudZiegdud Posts: 16
    After updating, issue still persist. Really have to do with certain champs, Groot vs Silver Surfer, Nimrod vs Toad. I could still play a bit avoiding these "landmines" . So far havent met these bad matchup in AQ, yet.

    We need help guys. Some alliance have strict rule.
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    SupermanGodSupermanGod Posts: 51
    I still have the updating on my loading screen after the new update we received yesterday.
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    BADbrad321BADbrad321 Posts: 7

    Downloaded the hotfix, still facing the problem
    Using a Huawei p40 lite
    On cellular data(4G+)
    The updating screen only shows up for specific Champs. The 2022 champs and Superskrull as well, will have to test more to see which Champs are being affected.
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    edited May 2023
    Hello again, Summoners.

    As anticipated, this update did not resolve the issue for all accounts.
    The engineering team has continued to investigate and are requesting additional information for those still impacted by this issue.
    • Did you download the new release?
    • What device are you playing on?
    • OS version?
    • Are you on Wifi or Cellular data?
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    Kabam Jax said:

    Hello again, Summoners.

    As anticipated, this update did not resolve the issue for all accounts.
    The engineering team has continued to investigate and are requesting additional information for those still impacted by this issue.


    • Did you download the new release?
    • What device are you playing on?
    • OS version?
    • Are you on Wifi or Cellular data?
    1.yes
    2.redmi note 11
    3.android 12
    4.wifi but some people have said this doesnt make a difference
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    Lord_Apex666Lord_Apex666 Posts: 13
    edited May 2023
    Kabam Jax said:

    Hello again, Summoners.

    As anticipated, this update did not resolve the issue for all accounts.
    The engineering team has continued to investigate and are requesting additional information for those still impacted by this issue.


    • Did you download the new release?
    • What device are you playing on?
    • OS version?
    • Are you on Wifi or Cellular data?


    1.Yes
    2.Huawei P40
    3.android latest
    4.Mobile Data

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    daemonarchddaemonarchd Posts: 31
    Heay KABAM is there's any fix
    I am a paragon player and I can't fully explorer thronbreaker event quest or side quest so I will lose the special objects beside no battlegrounnds and arena.
    IS THAT FAIR
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    AbahadirAbahadir Posts: 1
    Kabam Jax said:

    Hello again, Summoners.

    As anticipated, this update did not resolve the issue for all accounts.
    The engineering team has continued to investigate and are requesting additional information for those still impacted by this issue.


    • Did you download the new release?
    • What device are you playing on?
    • OS version?
    • Are you on Wifi or Cellular data?
    First of all, huewai devices do not have Google services. It's not on Playstore. We need to install the game from side sources.

    If the problem is from the playstore and the game will work like this, does it mean that huewai users will never be able to play this game? Do you have an alternative solution plan?

    because huawei will never have a google playstore
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    SupermanGodSupermanGod Posts: 51
    1.yes
    2 hauwei p40 lite
    3.android
    4.mobile data
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    PakPak Posts: 8
    Kabam Jax said:

    Hello again, Summoners.

    As anticipated, this update did not resolve the issue for all accounts.
    The engineering team has continued to investigate and are requesting additional information for those still impacted by this issue.


    • Did you download the new release?
    • What device are you playing on?
    • OS version?
    • Are you on Wifi or Cellular data?
    Yes
    Redmi 9A
    OS Version 10
    Wifi
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    Bobah4iknogBobah4iknog Posts: 4
    Yes
    Huawei p40
    Emui 12
    Both
    Updating screen only kabam account
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    InfamousMikeInfamousMike Posts: 69
    edited May 2023
    I just update to 39.01 nothing happened.. same error..
    Kabam Jax said:

    Hello again, Summoners.

    As anticipated, this update did not resolve the issue for all accounts.
    The engineering team has continued to investigate and are requesting additional information for those still impacted by this issue.


    • Did you download the new release?
    • What device are you playing on?
    • OS version?
    • Are you on Wifi or Cellular data?
    Yes
    POCO F3
    MIUI 14 (Android 13)
    Both
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    Pod_guitarPod_guitar Posts: 1
    edited May 2023
    -I'm on 39.0.1
    -Poco X3 pro
    -Android 12
    -wifi and cellular
    I get infinite update if I try to use those champions:

    Sauron
    Spot
    Omega Sentinel
    Wong
    Rintrah
    Valkyrie
    Hulkling
    Scorpion
    Gorr
    Black Cat
    Toad
    Galan
    Super Skrull
    Wiccan
    Misty Knight
    Captain Britain
    Jessica Jones
    Quicksilver
    Titania
    Spider-Man Supreme
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    Kano84Kano84 Posts: 55
    Ok
    Huawei nova 9 SE
    EMUI 12.0.1
    Wifi
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    Kano84Kano84 Posts: 55

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