**RESOLVED ISSUE WITH SIDE QUEST KEYS**
The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Game updating constantly [merged]

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Comments

  • SupermanGodSupermanGod Posts: 51
    More than 1 month now, no update, no fix, and kabam is silent!!!
  • WreakingGuyWreakingGuy Posts: 23
    Our alliance has had to move 3 people on because this is taking so long to fix. There is only a limited amount of time you can have people not being able to participate in alliance events. They also had virtually given up playing anyway, as what is the point when the game doesn’t work.
  • HydravnsHydravns Posts: 32
    edited June 2023
    My account has been inactive for 1 almost 2 damn months now because of this..Kabam don't be blind on this bug and do something !!
  • HydravnsHydravns Posts: 32
    And again a new "Hotfix" of the game that is useless for those of us having this updating bug problem! At this point i realise that kabam really don't care about this.
  • HydravnsHydravns Posts: 32
    Updated to 40.0.1 actually fixed nothing of this issue like the may hotfix.
  • SummonerNRSummonerNR Posts: 10,292 Guardian
    Hydravns said:

    Updated to 40.0.1 actually fixed nothing of this issue like the may hotfix.

    New HotFix today is for the Visual Effects issues prevalent since June release.
    (*maybe some Latency issues too, see latest announcement at top of forums, aka during large crystal opening times. unless that was a new backend change and not part of the VFX HotFix).

    Not for these “unable to download”, or “constant download when using 2022/23 champs” issues.
  • HydravnsHydravns Posts: 32

    Hydravns said:

    Updated to 40.0.1 actually fixed nothing of this issue like the may hotfix.

    New HotFix today is for the Visual Effects issues prevalent since June release.
    (*maybe some Latency issues too, see latest announcement at top of forums, aka during large crystal opening times. unless that was a new backend change and not part of the VFX HotFix).

    Not for these “unable to download”, or “constant download when using 2022/23 champs” issues.
    Maybe yea but still, they fix the new bugs but the game updating forever one is there since may ! they act like they are blind about this or they just ignore it and looks like they won't fix this issue and leave players with this annoying bug as it is.
  • HydravnsHydravns Posts: 32
    We've been waiting for a fix to this bug for so long meanwhile those having VFX problem at the beginning of the event got this problem fixed as soon as they started complaining about it on the forum.
  • SupermanGodSupermanGod Posts: 51
    @Kabam Jax??????
  • SupermanGodSupermanGod Posts: 51
    @Kabam Jax dont avoid this problem!
  • KnuIIKnuII Posts: 10
    @Kabam Zibiit @Kabam Miike @Kabam Porthos @Kabam Vydious @Kabam Lyra please, can any of you do something about this problem?? There are plenty of people who are not being able to play since MAY, me included
  • Kano84Kano84 Posts: 55

    no solution, no answer
  • serjo1988serjo1988 Posts: 1
    Не могу играть. Постоянно выскакивает обновление и бесконечно грузит в любом стиле игры. Сюжетка, вс, арена . Да везде. Когда уже решает эту проблему
  • Bala_riyz01Bala_riyz01 Posts: 145
    We still facing the issues on main quest especially on chapter 2.1 omega sentinel path exactly at the loading screen with omega sentinel

    Device : Xiomi 11x
    Using 4g cellular service
  • SuperStrannikSuperStrannik Posts: 45
    Kabam Blind sloths
  • SupermanGodSupermanGod Posts: 51
    Useless honestly, 2 months and no fix? Now i know the true meaning of kabam.
  • VrnilamVrnilam Posts: 22
    Until issue is fixed, guess kabam would be silent
  • SummonerNRSummonerNR Posts: 10,292 Guardian
    Wow, Hoff just discovered this issue that is brand new, since beginning of June.

    Except this 15-PAGE Merged Thread has been going on, and as far back since beginning of prev month of May (must have been buried somewhere he hasn’t been able to see before, despite 15 pages of comments).

    Thank for highlighting this apparently little reported issue.
    😀
  • blkpnthrblkpnthr Posts: 2
    I think kabam has fixed the updating issue with the latest game update, my game is not updating anymore when I interact with the new champs. Android poco here
  • HydravnsHydravns Posts: 32
    blkpnthr said:

    I think kabam has fixed the updating issue with the latest game update, my game is not updating anymore when I interact with the new champs. Android poco here

    They didn't fix it properly, i can enter quest and arena but when entering fights, the updating screen appears, game is still unplayable for me idk for the others..
  • blkpnthrblkpnthr Posts: 2
    Hydravns said:

    blkpnthr said:

    I think kabam has fixed the updating issue with the latest game update, my game is not updating anymore when I interact with the new champs. Android poco here

    They didn't fix it properly, i can enter quest and arena but when entering fights, the updating screen appears, game is still unplayable for me idk for the others..
    oh yeah lol same here. I guess the only thing kind of fixed is the champ info part etc. still unplayable
  • WombatYChWombatYCh Posts: 10
    blkpnthr said:

    I think kabam has fixed the updating issue with the latest game update, my game is not updating anymore when I interact with the new champs. Android poco here

    I don't think so.
    The updating screen just didn't appear in somewhere before like campions list . But if you enter fighting with 2021 champions such as Hercules, updating screen will show itself to you.
  • SuperStrannikSuperStrannik Posts: 45
    WombatYCh said:

    blkpnthr said:

    I think kabam has fixed the updating issue with the latest game update, my game is not updating anymore when I interact with the new champs. Android poco here

    I don't think so.
    The updating screen just didn't appear in somewhere before like campions list . But if you enter fighting with 2021 champions such as Hercules, updating screen will show itself to you.
    There is something else, I started to have an update before the battle time and with new characters such as masacr and symbioid, but in other modes the characters load normally
  • Bought new phone and now can't play battlegrounds due to updating bug!!!Where is the fix?!?
  • SupermanGodSupermanGod Posts: 51
    @kabam did fix the updating bug with 2022 champions, but unfortunately we facing the same problem again with other champions, only problem i have faced so far is ms marvel and cap marvel, but i dont know what other champions still have this issue, but thank u kabam for trying to resolve this problem, hopefully this can be fully resolved soon.
  • LastscoutLastscout Posts: 10
    Good news: I can access new champs again without Updating screen.

    Bad news: Now, fighting against Hawkeye in the Event Quest 1.1 is causing the Updating screen.

    @Kabam Miike @Kabam Porthos @Kabam Zibiit @Kabam Vydious @Kabam Lyra
    Thank you for working on the bug. The bug is different now. Now, I am back to zero figuring out what triggers the Updating screen.

    Please address this on the forum so we can see what the problem is and how to work around it until the fix is truly done.

    We deserve at least some acknowledgement. We should also get at least some of the rewards we couldn't earn from EQ and side quests because of this bug that has evolved since the beginning of May.
  • MertzyMertzy Posts: 3
    It's stuck for me when I play battlegrounds and event quest
  • WombatYChWombatYCh Posts: 10

    WombatYCh said:

    blkpnthr said:

    I think kabam has fixed the updating issue with the latest game update, my game is not updating anymore when I interact with the new champs. Android poco here

    I don't think so.
    The updating screen just didn't appear in somewhere before like campions list . But if you enter fighting with 2021 champions such as Hercules, updating screen will show itself to you.
    There is something else, I started to have an update before the battle time and with new characters such as masacr and symbioid, but in other modes the characters load normally
    This bug become so weird now.

    A champion trigger updating screen bug in some modes, such as Event Quest, but same champion will not trigger this bug in other modes like reviewing champion's information.

    If a champion can be reviewed normally, that mean the data of this champion should is already in my phone. It is not necessary to update in other modes!

    It is obviously that Kabam haven't removed all dead codes those leading to this bug.
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