**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Thank you, at least that tells me that the offers can't extend out 14 days like I was worried about, which gives me some hope that this might get resolved today.
@Masterofkimo I'm not sure what you should do. I know that this ordeal has left me very bitter. I'm seriously considering requesting refunds for the entire event and walking away from this game.
I'm tried of all the misleading communications and game bugs... This has become the Not So "Fun in the Sun" Event for me. I'm definitely regretting spending nearly $1.5k CDN (after tax) on this event and I absolutely feel that Kabam is in breach of contract.
I'll be honest, I really don't care about JJ and I have no attachment to her. I bought her to gain an edge in Battlegrounds but I've lost 2 days now with no end in sight.
I have a ticket open and all I can share with you is they keep telling me:
"At this time I can share that the team is investigating diligently to get this working correctly. Please be rest assured you will be compensated, we ask for your understanding and patience for we are currently investigating the root cause of this issue before sending the proper rewards to prevent the issue from happening again."
...that communication leaves me feeling like this could drag on for weeks!
However, I'm also disappointed that WeaponX wasn't a full champ and his icon in the rewards tab mislead me to believe he was. I already had him max Sig cuz I bought him during the last Cyber Event. He happens to be one of my fav characters so I took him R4 Sig 200, with 6* Sig Stones and rank up gems purchased in that event.
When I saw him as reward in this event, I was absolutely expecting: ISO, Gold, 275 7* shards and a max Sig crystal. There was nothing to warn me that I'd get nothing for him.
So other players that didn't have him max sig benefitted, while I got nothing for my investment!? Idk it just feels like false advertising and very misleading. That icon needs to change and/or display text stating the limitations of acquisition. It seriously was a factor in my decision to whip out my wallet and get to that reward level. Anyways...
It's extremely disappointing that Kabam has been so absent in this thread. We haven't heard anything for 3 days now!? @Kabam Jax why is Kabam leaving players in the dark about this? Is there any ray of hope that you can cast please?
Here's a great video about this issue:
I really hope this gets resolved today.
Sincerely,
sej71
I'm still talking to Kabam about this through my ticket and received this response this morning after enquirying about compensation:
"The situation was reported to us, and since then, we have been diligently working to resolve the original cause of the issue. We are going to compensate players for the trouble, but as the compensation will be given to all players in the game, we are unable to provide items to players through support tickets for this incident. While we are unable to estimate the exact time frame for the compensation payout, the good news is that you will receive an in-game message with the items soon."
They keep throwing around that word "soon" but they seem to have a pretty lose definition of that word. Almost 4 since this event concluded!
So unfortunately there's still no end in sight but it's nice to know that there's compensation coming. I don't understand why everyone in the game is going to get that compensation tho? It seems like it's only effecting a relatively small group of players that paid real money to go through this suffering, and now everyone will gain from this?
Idk, the real issue is the lack of a substantial update on the situation. The event has already been undermined since, like someone else said, players who were able to claim the solo rewards have already been able to tangibly benefit in BGs, AQ and Solo Content, while others like us are still waiting. The point of the event was to have everything when we spent, not a week later as if theyre ranked rewards. Even worse, the monthly events end tmrw, so anyone who was depending on those items to get past a place they may have been stuck will also get shafted. That just about covers every reason a player could have to participate in the event. Just like victor wembanyama, the whole thing was a bust.
That’s not promising, we all know what “soon” means to kabam…
I'm going to keep bumping this thread every night and morning until we receive our items or SOMEONE gives a better timeframe than "soon".
Tons of people were hoping to get to use their Jessica jones this bg season, your taking away time that we can use her and potentially weapon x. Sorry if I'm ranting, this just pisses me off.
Probably I should use chargeback
Been a player for 8 years, finally made a forum account just to join your cause brother as i also plan to pesture these clowns each day untill they answer us
Honestly bro i spent around 400$ and im thinking of doing a chargeback just to ensure i can never spend money on this game again. Win win situation honestly. Ill give them untill this friday but after that im charging all my money back, dont even care about my galan i got from the selector at this point
@Kabam Zibiit
@Kabam Porthos
@Kabam Vydious
@Kabam Jax
You have all failed us. You have untill friday to make this right or im doing a chargeback 🤷♀️ every morning and night untill then ill be sure to remind you of this situation