Accessing account on a new phone

Tyler_2403Tyler_2403 Member Posts: 8
in General Discussion
I have recently got a new phone and when I went to log in I thought I knew the email for my account but it turns out I did not. I don't even know what email i used for this account so I went to Kabam support where they of course asked me their security questions. However, one question was what email I used for the account and they didn't seem to understand that if I knew the email for the account i wouldn't be contacting them. Another question I couldn't answer was when the account was created and seeing as this was several years ago I couldn't provide them with the exact date. They then just told me they couldn't do anything about it. Now I have recently become Paragon and have got my first few rank 4s as well as spending some money on the account so I don't really want to let this account go. I am hoping someone can help me get in contact with someone at Kabam that isn't just going to their support page so I can recover my account. Thanks for any help anyone can give.

Comments

  • captaincushcaptaincush Member Posts: 829 ★★★★
    was it not linked to either the Apple or Google appstore?
  • Tyler_2403Tyler_2403 Member Posts: 8
    No I thought it was linked to the Google store but it wasn't so I don't know what email it was
  • FurrymoosenFurrymoosen Member Posts: 4,031 ★★★★★
    edited July 2023
    Tyler_2403 said:

    No I thought it was linked to the Google store but it wasn't so I don't know what email it was

    Do you still have the other device? You can try linking it if it isn’t. Otherwise you’re just out of luck until you figure out that email address.
  • Tyler_2403Tyler_2403 Member Posts: 8
    I do but unfortunately it logged me out of that phone too. I'm trying to remember but I just have no clue
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