The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
Addressing Mythic Crystal Issue (1250 Crystals instead of Shards)
This discussion has been closed.
Comments
It's more like when marketplaces have sellers putting up items for 1$ instead of 1k$. Once you pay and get a check, there is no way a court ever side with the seller in such a situation
Was this intended? Is this even the same issue? Also, I know things glitch, but when I have an hour to drop in on a new SQ, should I really have to scour everywhere to see what was intended and what wasn’t? Not trying to bust you or anyone else, but there have been so many different SQ formats it’s hard to tell what’s intended.
Dr. Zola
something tells me not even kabam knows if this is fixable at this point in time lol
You can't be responsible for other people's errors, so it is not a crime to receive a million dollars through no fault of your own. But you are not legally allowed to exploit other people's errors just because they are other people's errors: that can and often is a crime. It would be better if people learned such life lessons in the context of a video game first, before they find themselves just in jail, wondering why their internet logic didn't help them.
Remember that "an account" is a set of data about the current state of an account. But that data exists within the context of the game environment which is separate from that account. When you roll back a single account (as opposed to the entire game) what's going to happen when the game sees an account that apparently just appears from out of nowhere from a day in the past? How does that affect timed events? Previously claimed rewards? It sounds pretty straight forward, but I've seen some very wonky things happen to game accounts that have been reverted to prior backups in other games. It is generally a last resort kind of thing.
I don't know how to explain this without tossing in a little bit of techno-speak, but forward chaining fixes tend to be a lot safer than backchaining ones. If you and I sit down and try to figure out all the things that can change when someone opens a mythic crystal, we are thinking about working forward from opening one crystal to all the effects that can cause. And then from those effects to other effects and so on. I'm sure we could come up with a complete list we are pretty confident about in a few minutes. However, if we were to try to go in reverse, say we were to ask the question "how many ways are there to change the amount of gold a player has" we now have to try to work backwards to figure out all the ways we can arrive at a change in gold. That's a lot harder, and it is difficult to know when we have them all. Figuring out what happens during a rollback is more of a reverse-thinking thing than a forward-thinking thing, and that makes it more likely to go awry (the question would essentially be: when we roll back all this account state, what things could have changed that state during the rollback period that will not automatically be corrected for when the account resynchronizes with the game environment?)
For example, it took all the way from when I started writing this post to two sentences ago for me to realize one of the things you'd have to do when performing a roll back is to check purchase history. Because if you roll an account back to before a purchase, that purchase will have no practical way to be rolled back into the account automatically. It would have to be done manually, and since it involves cash it would be extremely bad if this step was not performed properly. What else might I not have thought of yet?
Kabam made a mistake for which they are responsible. But players attempting to exploit those mistakes are making their own error in judgement for which they are solely responsible.
The majority were not too dumb to understand the rewards were broken, they were smart enough to understand the rewards were broken but thought it was worth the risk to open them. That's a calculation, not stupidity. It is, however, poor judgment.