Became paragon but paragon difficulty not opening

Comments

• Silas1996 Member Posts: 22 ★

  September 2023

  
  
  

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• Silas1996 Member Posts: 22 ★

  September 2023

  
  

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• MaxGaming Member Posts: 3,211 ★★★★★

  September 2023

  Most likely, because they put a lock on it so only Pre-event Paragons only access

  3
• Dirty_Dozz Member Posts: 479 ★★★

  September 2023

  Try restarting your game. Otherwise, you may have to submit a ticket. This has been happening to a bunch of people

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• MrSakuragi Member Posts: 5,313 ★★★★★

  September 2023

  You weren’t paragon when you met the requirement. Submit a ticket is the way.

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• sharkdeavour Member Posts: 457 ★★

  September 2023

  It’s weird most ppl decided to vote “disagree” instead of replying to inquiry posts such as these

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• School503 Member Posts: 3 ★

  September 2023

  Same happened to me,
  that’s some bull, if we’re not going to be able to play it, why even bother showing the event?

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• WOLF_LINK Member Posts: 1,376 ★★★★

  September 2023

  You first completed TB 100% and later became Paragon? Then it might make sense.

  2
• Unyonface Member Posts: 627 ★★★

  September 2023

  School503 said:

  Same happened to me,
  that’s some bull, if we’re not going to be able to play it, why even bother showing the event?

  My mini is Cav and it shows up, but I know I won’t be able to access it anyways since you have to be Paragon before the event started.
  

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• RiderofHell Member Posts: 4,662 ★★★★★

  September 2023

  Unyonface said:

  School503 said:

  Same happened to me,
  that’s some bull, if we’re not going to be able to play it, why even bother showing the event?

  My mini is Cav and it shows up, but I know I won’t be able to access it anyways since you have to be Paragon before the event started.
  

  Did you claim the ticket from solo objective after 100% TB. Without claiming it you won't access Gauntlet.

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• NastyPhish Member Posts: 583 ★★★

  September 2023 edited September 2023

  Silas1996 said:

  Hi Kabam,
  
  Today I became paragon, could you please confirm why Paragon difficulty is not opening for me.

  They mentioned specifically in the live stream that you needed to be paragon before the event started.
  
  Basically without being paragon at the beginning of the month, you won’t get the “paragon only objective” for the ParaGauntlet. And thus wont be able to enter at all.

  2
• Dukenpuke Member Posts: 658 ★★★

  September 2023

  I was TB at the beginning of the month. I fully explored the TB EQ, then became Paragon. I had the same problem you did.
  
  I opened a ticket with Kabam support, and got the following reply:
  
  "Thank you for contacting us with this concern. I understand that you have fully explored the Monthly Thronebreaker Event Quest but the Solo Objective has not marked as completed.
  
  I understand that you are concerned about the incomplete Solo Objective and we do have opportunities to assist players with that under specific circumstances. I have reviewed this account, and since it did qualify for support to mark it as completed, I have completed your request."
  
  When I re-opened the game, the objective was marked complete and I was able to claim the ticket and complete the Paragon Gauntlet.
  
  tl;dr: open a ticket with Kabam support and they'll fix it for you.

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