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Locked out of Paragon Gauntlet [merged]

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    Bugmat78Bugmat78 Posts: 2,177 β˜…β˜…β˜…β˜…β˜…
    Krishna24 said:

    same, what to do?


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    mk_championsmk_champions Posts: 10 β˜…
    Same here. Locked out. This is serious.
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    mk_championsmk_champions Posts: 10 β˜…
    @Kabam Miike please help us out here with some response.
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    OldieeOldiee Posts: 16 β˜…
    Have the same issue, just finished and collected my ticket but locked out :(

    Submitted a ticket but not hopeful.
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    Krishna24Krishna24 Posts: 380 β˜…β˜…β˜…
    @Kabam Miike just give rewards to who ever explored paragon difficulty and didn't explore paragon gauntlet
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    SummonerNRSummonerNR Posts: 10,965 Guardian
    edited November 2023
    **Suggestion would be for Kabam to extend the Timer on this iteration of Gauntlet for another day or 2.

    (and by β€œDay or 2”, meaning additional, after they can also fix the reason why β€œexisting Paragon, prior to doing TB EQ” players were locked out of it after the November Update).
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    mk_championsmk_champions Posts: 10 β˜…
    @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra anyone watching this thread, please respond that we are looking into it guys.. its almost over.. i just need an hour to complete this. if you guys can release another minor version with the fix, it would be super helpfull.
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    Jeramy6815Jeramy6815 Posts: 68 β˜…
    edited November 2023

    Locked out as well
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    BringPopcornBringPopcorn Posts: 3,008 β˜…β˜…β˜…β˜…β˜…
    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.
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    DalBotDalBot Posts: 1,616 β˜…β˜…β˜…β˜…β˜…

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    I've been Paragon since basically day one of it being a progression so πŸ€·πŸ»β€β™‚οΈ
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    Emilia90Emilia90 Posts: 2,047 β˜…β˜…β˜…β˜…β˜…

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    If you read the thread, a lot of people who have been paragon for months still can’t access it lmao
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    BringPopcornBringPopcorn Posts: 3,008 β˜…β˜…β˜…β˜…β˜…
    DalBot said:

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    I've been Paragon since basically day one of it being a progression so πŸ€·πŸ»β€β™‚οΈ
    Well that sucks then, yay bugs
    (Why would u wait to the last day to do something that takes like 10 energy)
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    SummonerNRSummonerNR Posts: 10,965 Guardian
    edited November 2023

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    (you really need that cup of coffee)
    New issue that started with this month's November update. Not the same old issue that has always been a requirement.

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    BringPopcornBringPopcorn Posts: 3,008 β˜…β˜…β˜…β˜…β˜…

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    (you really need that cup of coffee)

    I'm making it, my Nespresso broke 😭
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    MrSakuragiMrSakuragi Posts: 4,264 β˜…β˜…β˜…β˜…β˜…

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    Usually that’s the issue. This time it’s affecting everyone, able to claim the ticket or not since installing the update.
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    BringPopcornBringPopcorn Posts: 3,008 β˜…β˜…β˜…β˜…β˜…

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    Usually that’s the issue. This time it’s affecting everyone, able to claim the ticket or not since installing the update.
    Gotcha... Stupid bugs
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    SpiritWarriorSpiritWarrior Posts: 7 β˜…
    Even I am facing the same issue even though I have completed the event a couple hours before it expires and claimed that entry ticket as well
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    MrSakuragiMrSakuragi Posts: 4,264 β˜…β˜…β˜…β˜…β˜…

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    ReignkingTWReignkingTW Posts: 2,586 β˜…β˜…β˜…β˜…β˜…
    Krishna24 said:

    @Kabam Miike just give rewards to who ever explored paragon difficulty and didn't explore paragon gauntlet

    Um no.
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    Same problem here!!!! More than one hour trying to acces to parangon side quest, i cant acces!!! Help please. More problems: i cant send ticket to kabam from my account !!!

    (Perdon por mi ingles. Tengo el mismo problema, hace mas de una hora que completΓ© la misiΓ³n que da el ticket, lo cobrΓ© y no me da acceso al evento parangon. Para mΓ‘s problemas, no puedo ingresar a mi cuenta de kabam para enviar ticket y pedΓ­ resetear la contraseΓ±a, pero no me llega el e-mail correspondiente…)
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    Bugmat78Bugmat78 Posts: 2,177 β˜…β˜…β˜…β˜…β˜…

    **Suggestion would be for Kabam to extend the Timer on this iteration of Gauntlet for another day or 2.

    (and by β€œDay or 2”, meaning additional, after they can also fix the reason why β€œexisting Paragon, prior to doing TB EQ” players were locked out of it after the November Update).

    Think this is the best suggestion/solution..but I'm guessing they have some code that is working in the wrong time zone which is why the gauntlet is locked before it is actually removed.

    Hopefully they can bring it back as it will probably disappear in the next 30 minutes.
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    Bugmat78Bugmat78 Posts: 2,177 β˜…β˜…β˜…β˜…β˜…

    DalBot said:

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    I've been Paragon since basically day one of it being a progression so πŸ€·πŸ»β€β™‚οΈ
    Well that sucks then, yay bugs
    (Why would u wait to the last day to do something that takes like 10 energy)
    Because there are other things to do in the game eg BGs? Doesn't matter. It should be open until the time for the event is up. That why it has a timer.
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    ContestOfNoobsContestOfNoobs Posts: 1,454 β˜…β˜…β˜…β˜…

    Krishna24 said:

    @Kabam Miike just give rewards to who ever explored paragon difficulty and didn't explore paragon gauntlet

    Um no.
    Lol that’s dumb, they should its about to expire in less than 1 hour

    And I been paragon for over 1 year 🀣

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    I've brought this to the team
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    DalBotDalBot Posts: 1,616 β˜…β˜…β˜…β˜…β˜…

    DalBot said:

    You have to be Paragon BEFORE the event appears, if you became Paragon while the event was happening it won't unlock, people have opened tickets and had the issue solved, I don't think you will have enough time for them to solve it though.

    I've been Paragon since basically day one of it being a progression so πŸ€·πŸ»β€β™‚οΈ
    Well that sucks then, yay bugs
    (Why would u wait to the last day to do something that takes like 10 energy)
    I waited until last night to clear EQ because it's so repetitive and I hate it πŸ˜‚
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    I just checked and I can get in now. 20 minutes left.
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    DalBotDalBot Posts: 1,616 β˜…β˜…β˜…β˜…β˜…
    Yeah, also just got in as well with 45 mins to go. Feel bad for anyone who has this issue but can't get on in this short window πŸ€·πŸ»β€β™‚οΈ
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    Kabam JaxKabam Jax Posts: 1,655
    Hey Summoners,

    The team was made aware of this issue earlier this morning and have been working on resolution.

    As things stand now, they have rooted out and fixed the issue preventing eligible Summoners from accessing the Paragauntlet. I know the time remaining is short, but hopefully this allows some of your time to hop in and finish!

    More on this shortly.
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    Bugmat78Bugmat78 Posts: 2,177 β˜…β˜…β˜…β˜…β˜…
    Kabam Jax said:

    Hey Summoners,

    The team was made aware of this issue earlier this morning and have been working on resolution.

    As things stand now, they have rooted out and fixed the issue preventing eligible Summoners from accessing the Paragauntlet. I know the time remaining is short, but hopefully this allows some of your time to hop in and finish!

    More on this shortly.

    Thanks for that - only had 20 minutes but got it done.


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    ReignkingTWReignkingTW Posts: 2,586 β˜…β˜…β˜…β˜…β˜…

    Krishna24 said:

    @Kabam Miike just give rewards to who ever explored paragon difficulty and didn't explore paragon gauntlet

    Um no.
    Lol that’s dumb, they should its about to expire in less than 1 hour

    And I been paragon for over 1 year 🀣

    I finished it 3 weeks ago. So I demand the rewards too. What if I used revives?
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