Banned

Dooms_markDooms_mark Member Posts: 10
edited November 2023 in General Discussion
Hi I have been banned from the game and I have no idea why. I have never modded so why I am got a permanent ban thank for your time. I feel frustrated especially with the time I have put in more so over yesterday’s time.


Post edited by Kabam Crashed on

Comments

  • IsisixkswmrIsisixkswmr Member Posts: 237
    edited November 2023
    Bruh either you’re a hacker or you are a legit player. I wonder what Kabam will say
  • Dooms_markDooms_mark Member Posts: 10
    I am not a hacker. So I don’t understand. I just brought some deals to move rank and then 10 minutes later my connection dropped, when I tried to get back I saw that. It's very stressful.
  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★
    Put in a ticket. We can't help you.
  • Dooms_markDooms_mark Member Posts: 10
    I went to kabam support but they were not very useful.
  • Vegeta9001Vegeta9001 Member Posts: 1,708 ★★★★★
    There has been a decent chunk of wrongly banned accounts lately, but they seem to be getting reverted. So if you're truly innocent I wouldn't worry too much, just keep on with support.
  • Dooms_markDooms_mark Member Posts: 10
    I had do a 1 run of necro, then like 5 hours later I brought some unit deals which allowed me to r3 another hero. I have never been temp banned I don't farm in the BG, the arena is my work which I was doing when it went down. If they think I had a Merc do necro then they can revert it back and I will do it again
  • RonSwansonRonSwanson Member Posts: 1,171 ★★★★

    If they think I had a Merc do necro then they can revert it back and I will do it again

    That's not how it works. You don't get a do over for hiring a merc

  • Dooms_markDooms_mark Member Posts: 10
    So if you're innocent then you're screwed
  • DemonzfyreDemonzfyre Member Posts: 22,074 ★★★★★

    I had do a 1 run of necro, then like 5 hours later I brought some unit deals which allowed me to r3 another hero. I have never been temp banned I don't farm in the BG, the arena is my work which I was doing when it went down. If they think I had a Merc do necro then they can revert it back and I will do it again

    Using a merc in Necro is a permanent ban with no prior warnings. There's only been one false ban that I've seen so far. Your only hope is if a MOD like Crashed can verify or support reverses the ban.
  • PT_99PT_99 Member Posts: 4,579 ★★★★★
    I'm legit getting scared, what if I pull 6* Aegon and start doing Necro and boom, next day my account is banned?
    Do I need to record everything now to play this game?
  • Dooms_markDooms_mark Member Posts: 10
    I am sure I didn't hire a Merc
  • Dooms_markDooms_mark Member Posts: 10
    I have an r4 aegon which I took to r5 sig 200
  • RookiieRookiie Member Posts: 4,821 ★★★★★
    edited November 2023

    I am sure I didn't hire a Merc

    Alright then don’t offer for Kabam to reverse your necro run 😂 just stick to your guns and if you did nothing wrong hopefully you will get unbanned.

    Also, it’s worth looking into what @Demonzfyre mentioned above. Have you been temp banned before and did you commit any of the breaches he listed?
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★
    PT_99 said:

    I'm legit getting scared, what if I pull 6* Aegon and start doing Necro and boom, next day my account is banned?
    Do I need to record everything now to play this game?

    You'll live
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★

    I am sure I didn't hire a Merc

    You're sure?
  • Dooms_markDooms_mark Member Posts: 10
    Yes I am sure
  • RonSwansonRonSwanson Member Posts: 1,171 ★★★★
    PT_99 said:

    I'm legit getting scared, what if I pull 6* Aegon and start doing Necro and boom, next day my account is banned?
    Do I need to record everything now to play this game?

    Then I guess we can start calling you THE BANNED Paragon
This discussion has been closed.