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Necropolis Kick off with whole team on Collector Necropolis like i didnt even play that path

Hello there.
I want to adress one critical error in game.
I,was play Necropolis it was my 5th time i spend for this Sauron Road 250 rewievs and potions ( shame) bad road.

I was beating Collector Necropolis and 18.01.2024 i was kick off from there without me to exit.

i show so many screenshoots and is huge disapointment that i write to Kabam team and hope they will recover my account progresion

Is not nice for game. Road is 5 hours of gaming allso so is not all about refund potions.
They can check my history and they can see what they did.
Maybe happen to lot of guys.
i Spend lot for this game.
I have even reqrute page only with 6000 thousand people so i dont know why but i hope they will fix this ERROR


thanks if admins read and other.

Thanks

Comments

  • SquirrelguySquirrelguy Posts: 2,626 ★★★★★
    Are you saying the Sauron path was bad? I thought that was one of the better ones.

    But yeah, Kabam support (not the forums) can put you back in the quest. This has happened before for a variety of reasons and they tend to be pretty reasonable about it. It is tough, but it's far from the worst glitch that could happen to your account. Make sure you go through the proper channels (there is a support ticket method in-app) to report this and don't just rely on forums. I'm not saying this couldn't reach the proper people, but while the mechanism for forums does promote feedback and interaction with Kabam employees, this is not the way to account for individual account fixes.

    I'd be interested to know why your account backed out if the quest if it wasn't genuinely a mistaken "quit quest" click. I know this has happened with server turnovers and updates on occasion, but for it to be on Kabam's side, something like that would typically have to happen to prompt the quest to kick you out.
  • i write support ticket, (NO RESPONSE) and they will do nothing so i wanted community to know community allso
  • Are you saying the Sauron path was bad? I thought that was one of the better ones.

    But yeah, Kabam support (not the forums) can put you back in the quest. This has happened before for a variety of reasons and they tend to be pretty reasonable about it. It is tough, but it's far from the worst glitch that could happen to your account. Make sure you go through the proper channels (there is a support ticket method in-app) to report this and don't just rely on forums. I'm not saying this couldn't reach the proper people, but while the mechanism for forums does promote feedback and interaction with Kabam employees, this is not the way to account for individual account fixes.

    I'd be interested to know why your account backed out if the quest if it wasn't genuinely a mistaken "quit quest" click. I know this has happened with server turnovers and updates on occasion, but for it to be on Kabam's side, something like that would typically have to happen to prompt the quest to kick you out.

    Nothing about Sauron path i was not play nice there overall lot of misses beffore i rump up mu ascended aegon maybe i was suppost to go with rank 2 7 Star Shuri but however i spend lot of dedication and i stuck on Collector Necropolis Phase 2 and game kick me off from there when i log out from game and log in. however guys i dont complain about path i complain about why they kick me didint let me to finish Collector after that gaming is huge matterial allso i didnt care how often i was get ko i wanted just to finish but i spend tons of rewiews maybe all and all for whole path 150 or somthing. and i get kicked off. complain is why to be kicked off that is worth of 5000 units if you buy those single little ones
  • ahmynuts said:

    Support will put you back if you didn't do anything else in game already

    i will mark your words here i hope they will do THANKS
  • JollyHawkJollyHawk Posts: 523 ★★★

    ahmynuts said:

    Support will put you back if you didn't do anything else in game already

    i will mark your words here i hope they will do THANKS
    They've done it for multiple people according to other threads, as long as you didn't start any other quests after.

    AND keep in mind that your Aegon will reset back to 0.
  • DemonzfyreDemonzfyre Posts: 20,933 ★★★★★

    Guys , Kabam support team is TOP.
    i didnt expect and i write even here but they correct issue.
    Thanks for All who help.thanks

    It can take 24 hours or longer for them to respond to tickets. So next time you have an issue, wait for a response before coming here
  • Guys , Kabam support team is TOP.
    i didnt expect and i write even here but they correct issue.
    Thanks for All who help.thanks

    It can take 24 hours or longer for them to respond to tickets. So next time you have an issue, wait for a response before coming here
    they dont do nothing again ...
    .


    combo from Aegon is set to Zero it was 999 for shure
  • here


  • and it was 999 for shure big game changer there so still is not fer


  • Guys , Kabam support team is TOP.
    i didnt expect and i write even here but they correct issue.
    Thanks for All who help.thanks

    is not TOP f.ff far from it combo is gone
  • Guys , Kabam support team is TOP.
    i didnt expect and i write even here but they correct issue.
    Thanks for All who help.thanks

    It can take 24 hours or longer for them to respond to tickets. So next time you have an issue, wait for a response before coming here
    removing combo is huge robbery with zero he is trash with zero combo with 999 they need to make refund if they dont return combo is robbery i need to write to do this thath. ffs.
  • phillgreenphillgreen Posts: 3,674 ★★★★★
    They cannot restore the 999 combo.

    You are lucky they put you back in the quest.

    Go stupid with NF and use wiccan for last phase.
  • ahmynutsahmynuts Posts: 5,814 ★★★★★
    They arent able to reset aegons combo
  • ahmynuts said:

    They arent able to reset aegons combo

    that is robbery ffs
  • they need to i play this game long ago and i have one page for support this guys that have 15 000 guys. and i hate this errors. they will or they will pay or i will see copy rights
  • SoSA__RemakeSoSA__Remake Posts: 135
    Copy rights?
  • i play this game longer than someone wipe a..s by himself i even make while mastery setup for Aegon and Aegon is 100 times weaker there without 999 combo ... wtf is this
    i pay untill now for game 10 000 euros ( i know so many who pay more) i play in p1 alliance

    and i dont regret becouse of ppl like me game is supported with updates and ftpp can play without spend so f. it
  • Wicket329Wicket329 Posts: 2,970 ★★★★★

    they need to i play this game long ago and i have one page for support this guys that have 15 000 guys. and i hate this errors. they will or they will pay or i will see copy rights

    They didn’t take his combo away on purpose. The tools they have can put you back where you were on a path, but they do it as if you are just entering the quest. It is unfortunate that this happened, but consider yourself lucky that you were able to be placed back in at all. It is better to be where you are with an unramped Aegon than it would be to have to start all over.

    I don’t know what your threat there is, but as a general rule I’d say threatening the people who just did everything they could to help you is not a great move.
  • Wicket329 said:

    they need to i play this game long ago and i have one page for support this guys that have 15 000 guys. and i hate this errors. they will or they will pay or i will see copy rights

    They didn’t take his combo away on purpose. The tools they have can put you back where you were on a path, but they do it as if you are just entering the quest. It is unfortunate that this happened, but consider yourself lucky that you were able to be placed back in at all. It is better to be where you are with an unramped Aegon than it would be to have to start all over.

    I don’t know what your threat there is, but as a general rule I’d say threatening the people who just did everything they could to help you is not a great move.
    treat ? there are ppl who do that to all accounts without purpose
  • i write with slang becouse becouse of what in first place need i face this bullsh. allso i say for some who want to deal here justice that im big fan and i play long that is not for all.
    by doing this dont help me
    Support team is nice but if you fix someone problem dont cheat dont fix HALF.
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