**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
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Comments
How's the compensation looking? A few thousand units on top of the mastery points we're due wouldn't go amiss.
Quite a few summoners along with myself have been missing 4 points for the better part of 6 months now, and I'd really appreciate if your team could get this fiasco sorted before I do my first necro run.
I think anyone would agree it's a pretty poor effort that we have gotten no proper answers about this.
I'm sending a ticket to support, and I would encourage others in the same position to do so as well.
As you know, timelines can change in a live game, and if we have an updated timeline, we will let you know. The tech requirements for this being done is a lot more than just sending out a few missing crystals. Spamming the forums or our support team will not change that.
Also, people don’t like being left in the dark about something like this. Saying you have no update at a time when you expected them to be released is a slap in the face considering there was no change announced to us.
You can’t blame people for asking support and tagging mods when your timeline is now and we don’t have any real answers. This is poor management all around here
But rest of the ppl have been crying for about a dozen days, but they just ignored it
So, all it takes is one person to ask for a compensation to get a reply huh? Got it
We're talking about almost 6 months here and that's a loooooong time
But it was common knowledge before act 4 changed that exploration was in insane chore and wasn't really worth it even with the energy change. But as also the only way to get mastery points once you reached maxed level.
The fact this issue just "slipped by" speaks volumes how little actual thought or care went into this. It's ridiculous you guys with the knowledge you had from previous act changes knew rewards don't get auto sent out for people who completed content. And knew there was a high amount of people who never did exploration for this because it was a chore, and didn't think through if maybe there was a different way to do it.
OR JUST NOT CHANGE IT FROM EXPLORATION LOL???
One dev could figure this out in an afternoon and become a hero.
But I had written up a potential solution earlier up in here (and written it more concisely toward the end of TopRoller's other lengthy thread), that @Kabam Miike can maybe forward to Devs if they are still stuck in how they want to proceed).
That proposal wouldn’t need to write complex search scripts and issue in-game mail for a ton of individual accounts for those lost Points.
I'm in... Btw I have all mastery points.
Been reading this post since the start and Im a part of it. I also want that compensation lessgoo...
But all those accounts are NOT brand new like some other recent examples, including one in here.
They were created at various other times over past year. (??)
Like maybe they were all hacked by someone here and used to SPAM a new post about this.
Don’t think they would have all been the same person's “sleeper accounts” having only posted at max 2 other times over the past year.
My comment expecting thousands of units was rather outlandish in hindsight but I think it's reasonable Kabam would do or provide something as a way to say sorry to those who missed out.
It's their mistake, and Miike has a habit of being a condescending individual towards those that just want their fair share and are vocal about it.
Imma just leave this here
Send the 4 points to all these Summoners...
If not...
Send 2 masteries to everyone. If a Summoner gets more than possible it will be gone on overflow.
And provide an explanation that wont be possible give more than 2.
@Kabam Miike 👍
here's the deal. we have been waiting, patiently, for months now. We have been given minimal communication from you about the situation and the first time we get a timeline you wait until it's almost up to update us that it is being pushed back. Here's my two problems with this whole situation especially with how you guys have handled it.
1. Lack of oversight. You 1000% should have considered the consequences of changing act 4 and had a plan in place. It should have been ready to launch the DAY act 4 was revamped. This should not even be a problem in the first place. Now that it is you should have multiple people working on fixing it because obviously there are options. @SummonerNR had two very good ones for you if you need help.
2. Your communication has been abysmal. There's no other way to say it. You have given three updates on this situation and your most recent one has me super worried. you are pushing back the timeline but how far? Another month? Three months? A year? Maybe you just want us to forget about it altogether.
The deal is this though, the longer a fix takes to send out, the more compensation should be expected. And we will not let this thread die until we have a solution.
We are working on this right now, and are testing solutions as we speak. I will give a new timeline when we have one. When we have more information, we will share it. There is no need to be bumping this or any other thread.