**KNOWN SPRING OF SORROW ISSUE**
We noticed a number of the Spring of Sorrow objectives aren't working properly, we are investigating and currently working on a potential solution.
We apologize for the inconvenience.
Options

Incursion - my screen goes black [resolved in hotfix, available now!]

124678

Comments

  • Options
    Mcghee3Mcghee3 Posts: 93
    @kabam
    Kabam Jax said:

    Hey Summoners,

    Thank you for bringing this to our attention.

    We brought this to the team, we'll provide updates as we get more information!

    Any update on this, how are we supposed to do 25 rooms in sector 6 with a black screen
  • Options
    bumble-beebumble-bee Posts: 137 ★★
    I got KO'ed by knull in sector 6 room 4.
    At first, I thought it is a new node.
    Thanks to the forum I got to know it is a bug.
    Looking forward to the compensation from Kabam.
  • Options
    Is this fixed yet?
  • Options
    OldManHopOldManHop Posts: 288 ★★★
    Catmanndo said:

    I don’t always ask for compensation, but when I do…I mean it! Lol

    Don't hold your breath.
  • Options
    SecondSkrillerSecondSkriller Posts: 1,275 ★★★★★
    OldManHop said:

    Catmanndo said:

    I don’t always ask for compensation, but when I do…I mean it! Lol

    Don't hold your breath.
    lol, if you think compensation isn’t due for an unplayable game mode that basically imsta-kills your character in zone 14 like it happened to me, you’re tripping
  • Options
    Chuck_FinleyChuck_Finley Posts: 967 ★★★★★
    Still waiting for an update on this…
  • Options
    ValisFettValisFett Posts: 21
    Is this fixed yet? I’m afraid to try again
  • Options
    BeastDadBeastDad Posts: 1,628 ★★★★★
    For everyone asking, no the issue has not been fixed yet.
  • Options
    Teds_1_RoosterTeds_1_Rooster Posts: 41
    There’s 2 other threads of people having same issue
  • Options
    Teds_1_RoosterTeds_1_Rooster Posts: 41
    Has anyone submitted a ticket and got a response?
  • Options
    Chuck_FinleyChuck_Finley Posts: 967 ★★★★★
    DocWest said:

    It’s really amazing they have let it gone on this long without updating us on what’s being done.

    They are probably overwhelmed trying to come up with the next WoW combination where we can only use Groot, SP1’s, can only cause damage with specials, while having 3 power stings on us at all times.
  • Options
    Huron2344Huron2344 Posts: 21
    It’s not only happening in incursions, I had it yesterday in the monthly quest too. Could it be tied to a specific scenario? Ultron? When any of the fighters launch an special it looks like the ultron scene in the background.
  • Options
    DrZolaDrZola Posts: 8,799 ★★★★★

    Here’s what I got from submitting a ticket…


    That is a “don’t hold your breath” response from the Support team (in my humble opinion).

    Dr. Zola
  • Options
    @Vex Prime
    See here, since you hadn’t seen that this issue was already asked about, with this main merged post (and ton of others) having been on 1st page of Forum Posts all week.
  • Options
    Chuck_FinleyChuck_Finley Posts: 967 ★★★★★
    So I guess we are going to go another day without a fix for this. Awesome.
  • Options
    GrO_ot78GrO_ot78 Posts: 688 ★★★


    Same thing just happend to me. I was looking for 150 7* shards…but no, not today…
  • Options
    GroundedWisdomGroundedWisdom Posts: 36,393 ★★★★★

    It happened to me a few times, but I had fun playing anyway.

    Congratulations, I guess? What are you even trying to say here?
    You can't understand what I said? I said it happened and I made the most of the situation and played anyway.
  • Options
    SIlverProfessorSIlverProfessor Posts: 506 ★★
    I too have had the black screen of death. It's not a fun way to end an incursions session.
  • Options
    crazygodzcrazygodz Posts: 22
    edited February 8

    Faced this issue and immediately came to the forums. Glad to know I'm not the only one. 😅
  • Options
    BigPoppaCBONEBigPoppaCBONE Posts: 2,363 ★★★★★

    Crine60 said:

    How did those of you that say you got through some of the fights with a black screen actually win a fight if you can't see what's going on?

    the game always goes on a matter of timing. just charge and attack and if they block, retreat back and intercept them or parry them, just listen for the sounds and then its a matter of 1, 2, 3, 4, 5 retreat repeat. its just like grinding arena while watching tv.. just listen for the game sounds and respond
    Not everyone plays with sound.
    *clears throat*
    This game has sound?


    Oldie, but goodie.
  • Options
    GaborrrrrGaborrrrr Posts: 21
    Can’t believe this still hasn’t been fixed :(
    And not even a word of update…

    Worst of all when you force close the fight to restart with 50% less health in hopes that the lights come back up… you lose Galan and Odin pre-fights and horsemen etc.
  • Options
    BeastDadBeastDad Posts: 1,628 ★★★★★
    There needs to be some compensation for this issue.
This discussion has been closed.