Valentine's Calendar - "Missed" Days [official comms, under investigation]

13

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 12,770 Guardian
    Page rollover here. In case new people hadn’t seen Jax's comment..


  • JimajohnJimajohn Member Posts: 103
    My ult accounts Jnuba has missed all of it apparently
    I last went on this account probably about a month ago

  • LoboTungaLoboTunga Member Posts: 6
    Kabam Jax said:

    Okay. The game team is chasing down this issue.

    Right now it seems to be correlated to how long it has been since you last logged into the account.

    We are early in the investigation stages, but we'll update as we have more information. (please keep in mind timezones)

    i dont have valentine calendar. Lobo.Tunga my acc
  • SIlverProfessorSIlverProfessor Member Posts: 509 ★★
    I have the same problem with my alt account too. It says I missed the entire calendar.
  • OldManHopOldManHop Member Posts: 295 ★★★
    edited February 14
    Sounds like it's using the February calendar to determine days missed before they've happened.

    Somebody haphazardly used copy/paste without thinking it through.
  • AdevatiAdevati Member Posts: 439 ★★★
    All of my 26 alt accounts (yeah don’t judge me) have this issue. Main paragon account is fine.

    All are UC. All have not logged in for the past 26 days. Calendar is completely “Missed”.
  • RoddyRodster77RoddyRodster77 Member Posts: 60
    i have the same issue except it’s one alt not 26
  • AvnishAvnish Member Posts: 457 ★★★
    Somehow this game is traveling through time in some regions and automatically claiming the future reward 😂😂
  • MeredithRoseMeredithRose Member Posts: 2
    Mine too!
  • MeredithRoseMeredithRose Member Posts: 2


  • CursespawnCursespawn Member Posts: 18
    I had 3 accounts and all three had issues


  • This content has been removed.
  • BezzitleBezzitle Member Posts: 308
    I updated the game and now the calendar isn’t showing on my affected account
  • BezzitleBezzitle Member Posts: 308
    edited February 15
    X
  • Wu_Bangerz23Wu_Bangerz23 Member Posts: 1,002 ★★★
    DrZola said:

    Kabam Jax said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
    Rules that out.

    Those impacted: What progression level are you? I see one Paragon...
    I think you are onto the issue. I have an alt that’s been inactive for a couple of weeks. That alt—currently Cavalier—shows the first nine days missed.

    Location is Eastern US.

    Dr. Zola

    EDIT: Different alt hadn’t logged in for a day. Day one missed for it.
    I'm Paragon.....my son's Paragon....both log in daily...live in same house....mine was fine....his wasnt
  • Wu_Bangerz23Wu_Bangerz23 Member Posts: 1,002 ★★★
    OldManHop said:

    Sounds like it's using the February calendar to determine days missed before they've happened.

    Somebody haphazardly used copy/paste without thinking it through.

    This is first thing that makes full proof sense as my son and my account have one who got. One who didn't.....he missed 2-3 days of calendar last month. I didn't. Seems legit
  • Serpent_King98Serpent_King98 Member Posts: 51
    I just updated my game and now my alts calendar is gone
  • 11Gremlin11Gremlin Member Posts: 2
    First 2 days still says missed after update and alt account calander is gone.
    This is not a fix removing the calander you should have just restarted the calander.
  • DrZolaDrZola Member Posts: 9,123 ★★★★★
    I have one account that now has had its calendar “fixed” while a different one still shows missing days.

    Any tips on how to remedy this?

    Dr. Zola
  • DrZolaDrZola Member Posts: 9,123 ★★★★★

    DrZola said:

    Kabam Jax said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
    Rules that out.

    Those impacted: What progression level are you? I see one Paragon...
    I think you are onto the issue. I have an alt that’s been inactive for a couple of weeks. That alt—currently Cavalier—shows the first nine days missed.

    Location is Eastern US.

    Dr. Zola

    EDIT: Different alt hadn’t logged in for a day. Day one missed for it.
    I'm Paragon.....my son's Paragon....both log in daily...live in same house....mine was fine....his wasnt
    So much for my theory then!

    Dr. Zola
  • AdevatiAdevati Member Posts: 439 ★★★
    All of my alts now have no calendar at all. No tab for it.
  • 11Gremlin11Gremlin Member Posts: 2
    edited February 15
    Can we get a response from one of the mods so we know what's going on here because nothing has been fixed.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,770 Guardian
    11Gremlin said:

    Can we get a response from one of the mods so we know what's going on here because nothing has been fixed.

    Still under investigation.
    No new info available to give yet, thus no new updated info yet.

    And HotFix was not for this issue.
  • Ibims1alpiIbims1alpi Member Posts: 1
    My 2 acc
    name: Hog Rider lvl 1


  • Supercaptain18Supercaptain18 Member Posts: 166
    So if we don’t have a calendar at all do we still need to log in every day for the rewards?
  • Silhouette1742Silhouette1742 Member Posts: 41
    Mine is doing the same thing. I last logged last wednesday and the calendar made me miss days 1-6
  • 23472347 Member Posts: 24
    after last update the Valentine calendar is gone and only response from support is to search this thread
  • AcidBurn404AcidBurn404 Member Posts: 351 ★★
    edited February 18
    Kabam Jax said:

    For those experiencing missed days, this issue will be resolved after the conclusion of the calendar.

    There isn't a way for us to fix this while the calendar is still live. Therefore, once the calendar concludes, we will be send the missing items to impacted accounts.

    You do not need to send a support ticket, we will use the power of data.

    Thank you for your patience.

    Just wondering if there is an extra compensation for this, if there is, what will it be?
  • Krish121Krish121 Member Posts: 81
    @Kabam Jax any update on the calendar missing rewards I did not see the valentine calendar at all as it’s been a while since I logged on in the game will we still be getting the rewards
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