Side Quest Keys gone from inventory [resolved]

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Comments

  • beegee126beegee126 Member Posts: 5
    Kabam Jax said:

    Hey Summoners,

    Here with the new plan:

    The team is aiming to have the missing keys distributed via in-game message by March 1st.

    We will also be extending the quest period so it will now end on March 20th, allowing additional completion time. We will also be extending the Un-Break my Ironheart solo events.

    Thank you for your patience.

    Yeah, this is pretty frustrating. Especially since we will have an additional side quest that will be running for next month. I love this game, but I'm here twiddling my thumbs now, but will have twice as much to do after March 1st? That's super impractical. A lot of people only have so much time to give to the game and we won't be able to do everything for the next Event/Side Quest. It seems we are being punished for something that is out of our control. Some sort of compensation would help with this feeling of not being able to do all the things in March.
  • NzukoNzuko Member Posts: 1
    Still unable to claim keys, having the same issue as most of you, it shows claimable items, I click on it & then it comes back like if it was never claimed. Sucks because the quest had pretty decent rewards that I was looking forward to getting but since it bugged out the first time I have not been able to play. Hoping Kabam fixes the issue or compensates anyone affected. *fingers crossed*
  • Qwerty112211Qwerty112211 Member Posts: 27
    Well this side event just gets worse and worse - not only did I lose like 10 entries before now I can't even claim the last stash . This is diabolical I suggest you employ some reasonable technical team to oversee these pathetic hiccups. This is totally unacceptable! Get your act together. I expect compensation for this it's so frustrating and waste of my time!!! Get the missing keys to their designated people we should not have to wait like this!!! If you did this in the business world you would be shown the door. Seriously like wth is going on!!!!!!
  • Qwerty112211Qwerty112211 Member Posts: 27
    Lovely not I can't even load the game I guess u lot decided to do some maintenance seriously????

    This is becoming a complete joke!!!
  • ShannonSacrifice013ShannonSacrifice013 Member Posts: 49
    I can’t claim the new ones either so this puts me two weeks behind now. I better get some sort of compensation for this bs.
  • ShannonSacrifice013ShannonSacrifice013 Member Posts: 49
    This is ridiculous
  • Efrenf722Efrenf722 Member Posts: 1
    Currently have 12 heart-coded keys that I’m still unable to claim.
  • LordSmasherLordSmasher Member Posts: 1,524 ★★★★★
    Still broke
  • Con_RebCon_Reb Member Posts: 34
    1. First lost my keys from week 2
    2. Now cannot claims keys from week 4
  • Snoog37Snoog37 Member Posts: 9
    Same. Lost a bunch the other week. Cannot claim them today.
  • Bibiou01Bibiou01 Member Posts: 1
    Je n’arrive pas à récupérer les clé en cœur
  • ANGRYEAGLE88ANGRYEAGLE88 Member Posts: 56
    The game team has resolved the issue…clearly it hasn’t yet. 2nd week now.
  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★

    The game team has resolved the issue…clearly it hasn’t yet. 2nd week now.

    They have a solution. It has not been implemented yet.
  • Qwerty112211Qwerty112211 Member Posts: 27
    edited February 28
    Even if they have resolved the issue why make us wait 2 weeks that's just rude!!
    Also don't do this crappy staggering of keys if you hit the milestones let me claim the dam rewards I don't need you to tell me when I can and cannot play the game ~ do you know my schedule are you managing my time ??? Let me do the event when I can not at your convenience!!!
  • jcphillips7jcphillips7 Member Posts: 1,381 ★★★★
    It is indeed a struggle. I’m one objective point from unlocking the T2 dust. Don’t even care about the title or profile pic. Just give me one final key to get my 150 dust.
  • ZartzudoZartzudo Member Posts: 1
    I have twelve keys with the same problem... What can I do
  • SecondSkrillerSecondSkriller Member Posts: 1,314 ★★★★★
    Can’t claim keys and it shows them as locked
  • Domino011Domino011 Member Posts: 1
    I am struggling to claim keys, but Is anyone else having trouble with the milestones for this event aswell? I’ve used most of the keys & completed the side quest but haven’t achieved the milestone? (I haven’t quit the mission midway through) but i won’t have enough to meet the end requirements meaning I won’t actually claim the good things at the end!
  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★
    Zartzudo said:

    I have twelve keys with the same problem... What can I do

    read
  • TheProphecyTheProphecy Member Posts: 7
    Still missing my 2nd week’s keys
  • JT713JT713 Member Posts: 2
    Same here, thanks for looking into this.
  • ShannonSacrifice013ShannonSacrifice013 Member Posts: 49
    @Kabam Miike this isn’t in any way a solution people are missing out on rank up mats over this while some are ascending new champs ect. This is absolutely ridiculous at this point saying it’s a resolved issue when NEW ISSUES are continuing to happen.
  • winterthurwinterthur Member Posts: 8,058 ★★★★★

  • SurijoSurijo Member Posts: 14
    Kabam Jax said:

    Hey Summoners,

    Here with the new plan:

    The team is aiming to have the missing keys distributed via in-game message by March 1st.

    We will also be extending the quest period so it will now end on March 20th, allowing additional completion time. We will also be extending the Un-Break my Ironheart solo events.

    Thank you for your patience.

    Sigo teniendo el mismo problema no se puede jugar las misiones están bloqueadas de igual forma las fichas no se pueden recoger
  • SurijoSurijo Member Posts: 14
    Tengo el mismo problema no puedo jugar mision secundaria todo esta bloqueado y las fichas sin poder recoger
  • DjokerjuniorDjokerjunior Member Posts: 6
    I also can't claim 12 keys or 2 weeks, I lose time to be able to participate in other events. I hope KABAM will quickly resolve this and provide commensurate compensation.
  • ZhisZhis Member Posts: 3
    with the new keys unlocked this last week, I have a total of 9 unclaimed keys, please help with this.

  • bm3eppsbm3epps Member Posts: 1,157 ★★★
    Efrenf722 said:

    Currently have 12 heart-coded keys that I’m still unable to claim.

    same here as well
  • AtomosAtomos Member Posts: 3
    I can’t claim 6 keys. I thought this had been resolved
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