EMERGENCY MAINTENANCE CONCLUDED

The Team has identified a fix for the recent Catalyst Offer issue.

Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.

Doing this allows us to bring the Game back up for everyone else.

We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.

We apologize for the inconvenience.

Nexus Offer is Not Nexus 🤦‍♂️

2

Comments

  • Mikes_momMikes_mom Member Posts: 209 ★
    Kabam Miike said:

    Hey all,

    We are aware of the issues with this Offer and are taking it down until we can clarify the content. These were not meant to be Nexus Crystals (7-Star Nexus Crystals don't even exist). We are measuring the impact of this issue and will have further steps for you all after that is done.

    What about the Paragon offer? It says" 6* class hero selector". Does it mean I can pick a specific champ in the class like Onslaught? Magik or Deathless Guillotine? Or is it a choice of 3 random champs in the chosen class?
  • CoMinowCoMinow Member Posts: 364 ★★
    edited February 2024
    😂


    Who cares about 6s 😂




  • winterthurwinterthur Member Posts: 8,369 ★★★★★
    This is Nexus ?




    Not guaranteed 6-Star.
  • CoMinowCoMinow Member Posts: 364 ★★
    …yes
  • psp742psp742 Member Posts: 2,726 ★★★★
    edited February 2024
    So as Paragon, I only get the 6* class nexus offer.. no secondary offer after purchasing the first offer? I mean secondary offer of 7* class nexus.
  • UnknownUnknown
    This content has been removed.
  • PT_99PT_99 Member Posts: 5,856 ★★★★★
    One look at the offer and I knew either Kabam worded it wrong or it's just a bug.
    The crystals inside the big yellow box are normal class crystals
  • StarhawkStarhawk Member Posts: 666 ★★★
    I am glad they are reversing the transaction as opposed to something else that advantages people who got the offer.
    FYI forget the wording and look at the preview that is there...makes it pretty obvious there was no class nexus
  • StormBreakerMCOCStormBreakerMCOC Member Posts: 15 ★
    Sceptilemaniac2 said:

    I think he meant 7 star class nexus crystals. Lay off him a bit, can we?

    I would if i didnt cost me $200. Ill happily say no more about it as long as its sorted and not ignored. Like i saud before we are dealing with peoples hard earned money
  • Qwerty12345Qwerty12345 Member Posts: 868 ★★★★
    FWIW... I put in a ticket, and they offered to remove all the items (all the way down to the bricks of ISO and titan shards from opening a dupe). Its "fair"... but have to laugh a bit about how "oh no, I might have got 10 extra ISO bricks", when other issues like the WoW points are out there.

    Funny think is, I'm less than 1200 shards now from a titan crystal... If I get a couple dupes in next few days before they claw it back... its going to be awfully hard to resist opening it... and with the general ISO shortage... if I do decide to rank up a champ, I may accidently use some of the ISO that is supposed to be clawed back. I'll certainly try not to for a couple days, at least until the ticket "auto-closes"... but the clock on processing it is on.
  • UnforgvnUnforgvn Member Posts: 59 ★
    @ka
    @Kabam Miike it's still saying Nexus for the six star.
  • Qwerty12345Qwerty12345 Member Posts: 868 ★★★★
    Qwerty12345 said:

    FWIW... I put in a ticket, and they offered to remove all the items (all the way down to the bricks of ISO and titan shards from opening a dupe). Its "fair"... but have to laugh a bit about how "oh no, I might have got 10 extra ISO bricks", when other issues like the WoW points are out there.

    Funny think is, I'm less than 1200 shards now from a titan crystal... If I get a couple dupes in next few days before they claw it back... its going to be awfully hard to resist opening it... and with the general ISO shortage... if I do decide to rank up a champ, I may accidently use some of the ISO that is supposed to be clawed back. I'll certainly try not to for a couple days, at least until the ticket "auto-closes"... but the clock on processing it is on.

    Even though apparently more people disagree than care... but the claw back did happen. Someone asked me if I was going to get again before the new version of offer goes away... and no... I am not.
  • 5ra5ra Member Posts: 75 ★
    I sent a support ticket but the response said since I opened it they couldn't do anything. Didn't realize it wasn't a nexus until it started spinning with the reel. Not sure what else to do but definitely sucks being out 6k units on something that was advertised incorrectly.
  • Qwerty12345Qwerty12345 Member Posts: 868 ★★★★
    5ra said:

    I sent a support ticket but the response said since I opened it they couldn't do anything. Didn't realize it wasn't a nexus until it started spinning with the reel. Not sure what else to do but definitely sucks being out 6k units on something that was advertised incorrectly.

    that doesn't seem right... whatever the resolution is or isn't... it should be the same for everyone. If they were able to refund me... they should refund you.
  • 5ra5ra Member Posts: 75 ★
    I found it odd as well. I didn't check the forum until after I had a response from support. I didn't know what the solution was going to be but doing nothing wasn't what I was expecting.
  • MidnightfoxMidnightfox Member Posts: 1,457 ★★★★
    Must be nice. And paragons get the shaft again
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