@SummonerNR don't think you've tagged the right mod. Jax is still with Kabam. You want to tag Miike or Lyra or Vidious. They'll make sure the bug is fixed.
I’m also missing my calendar, I’ve submitted a ticket. But seeing as how today is Canada Day (national holiday) the issue may not be resolved until tomorrow.
Thank you for contacting us about not having the July Calendar available on your account.
We identified a bug with som Summoners not having the July Calendar available and fixed this on July 1, 2024. You shold be seeing this calendar the next time your Login Calendars would progress forward. The July Calendar has also been extended by one day to resolve this issue as well. With that said, if you are still experiencing this issue since that fix, please let us know so that we can work with you to investigate.
Thank you again for contacting Kabam Support, and have a great day.
Just logged in and still haven’t got a July calendar
You may have to wait until the time your calendar normally rolls over to the next day's rewards. For me that's in about 3.5 hours. It may not be something you immediately see.
Assuming that Support person had knowledge of a fix in game (prior to Jax/Crashed coming on here to confirm during their holiday today), we'll see in a couple hours. To highlight it (from NinjaStrong above)…
We identified a bug with some Summoners not having the July Calendar available, and fixed this on July 1, 2024. You shold be seeing this calendar the next time your Login Calendars would progress forward. (aka, within a couple hours now, when the day rolls over)
** The July Calendar has also been extended by one day to resolve this issue as well.
With that said, if you are still experiencing this issue (after) that fix, please let us know so that we can work with you to investigate.
Question for those who just got it now (but last day X).
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
Question for those who just got it now (but last day X).
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
Question for those who just got it now (but last day X).
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
Yes a 31 day calendar with day 31 x out.. wondering if this will change when getting today's calendar rewards since there is supposed to be an added day to this calendar.. will see
Question for those who just got it now (but last day X).
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
Question for those who just got it now (but last day X).
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
Hopefully they find a way to fix the issue and give everyone their missing final reward. Doesn’t feel great to miss out on 500 7* shards because my calander was missing for a day.
Question for those who just got it now (but last day X).
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
I wouldn't say "won't". Even if it weren't grayed out, you still wouldn't be able to claim it for 29 more days. I'm sure Kabam will cook something up in the next 4 weeks. Have patience and be positive my friend. Don't throw the towel in and give up so quickly.
Comments
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Greetings Summoner,
Thank you for contacting us about not having the July Calendar available on your account.
We identified a bug with som Summoners not having the July Calendar available and fixed this on July 1, 2024. You shold be seeing this calendar the next time your Login Calendars would progress forward. The July Calendar has also been extended by one day to resolve this issue as well. With that said, if you are still experiencing this issue since that fix, please let us know so that we can work with you to investigate.
Thank you again for contacting Kabam Support, and have a great day.
Regards,
Darach
Kabam Support
To highlight it (from NinjaStrong above)…
We identified a bug with some Summoners not having the July Calendar available, and fixed this on July 1, 2024.
You shold be seeing this calendar the next time your Login Calendars would progress forward. (aka, within a couple hours now, when the day rolls over)
** The July Calendar has also been extended by one day to resolve this issue as well.
With that said, if you are still experiencing this issue (after) that fix, please let us know so that we can work with you to investigate.
Is it a 32 day July, AND your day-1 today being the 1st on game calendar, with X on the non-existent 32nd ? So sort of a mismatch of starting at square 1 while also mistakenly adding 32nd day with prize you can’t get ?
Or is it normal 31 days, and 1st day is what was just claimed today, and 31 is what is X'd out ?
@SummonerNR if visuals help.
This was a knock-on effect of a fix for the calendar starting early.
The game team has assured me they'll be extending it a day later to ensure everyone is able to claim all the rewards.
Hope this helps. Thank you for your patience.