Can't collect completion rewards for act 8

SukhjeetØØØSukhjeetØØØ Member Posts: 30
in General Discussion
I just beat 8.4.6 boss but my game has glitched and I can't seem to move past the boss tile. When I try to tap the last tile, it just disconnects me from game and then consume energy as well. Anyone else had this issue?

Comments

  • SukhjeetØØØSukhjeetØØØ Member Posts: 30

  • CaptainaidenCaptainaiden Member Posts: 999 ★★★★
    edited July 30
    you can't go up to the last node?
  • FurrymoosenFurrymoosen Member Posts: 2,677 ★★★★★
    Have you hard closed and restarted the app?
  • SukhjeetØØØSukhjeetØØØ Member Posts: 30
    Yeah I can't go to the last node. I already tried reinstalling the game, same problem
  • CaptainaidenCaptainaiden Member Posts: 999 ★★★★
    SukhjeetØØØ said:

    Yeah I can't go to the last node. I already tried reinstalling the game, same problem

    Do ticket bro
  • JepsumJepsum Member Posts: 2
    I hit the same issue with 8.4.6. I filed a support ticket and was told the information was forwarded to the Game Team. In the meantime, I guess my guys are locked in the quest.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,227 Guardian
    (copied)
    Someone else, but doing 8.4.1
    But seems to be clarifying that it is NOT that the game “won’t let you click and advance” to last node.

    @KabamDORK
    Rather, that the “Waiting / Connection” symbol appears, and the game is stuck doing some Processing.
    Shabbos said:

    Yesterday I completed 8.4.1 Aegon boss but whenever I try to click on the final tile it starts doing the white circle with the WiFi sign.
    I tried deleting the app and restarting. I tried it on a different phone. It won’t work and I’m still stuck.

    I’ve contacted support and they were not helpful. My ticket number is 637056.

    I have items expiring and I need someone from Kabam to just help me by moving me to the last tile in this quest.

    Support should be able to advance you to last node.
    **Well actually, GIVE you the Rewards, mark it as Complete, and remove your champs from that quest then.
    (Probably won’t get any 22-hr EQ Completion points, or “complete a quest” objective, but at least will count for what really matters that it counts for)
  • ShabbosShabbos Member Posts: 4 ★
    Thank you SummonerNR should I open a new ticket and ask them to give the Rewards, mark it as complete, and remove the champs from that quest? They stopped responding to the original ticket.
  • ericong77ericong77 Member Posts: 39 ★
    Have you try tap the Autoplay?
  • ShabbosShabbos Member Posts: 4 ★
    I submitted a new ticket asking them to give the quest rewards and mark the quest as complete. Ticket #637292
  • JepsumJepsum Member Posts: 2
    I tried it and Autoplay gives the same result as explicitly clicking on the final node.. spinning connection/wifi icon and then disconnect.
  • ShabbosShabbos Member Posts: 4 ★
    I just tried it again and it went through. Don’t know if someone at Kabam fixed something or if it just randomly works sometimes
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