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NTW has to be played a certain way and can still mess up and die whereas all you have to do with kitty is survive till your sp3
If we put MCOC into terms like an online competitive game:
The current state of serpent is balanced around 'professional/esport players' or the top 5% of players competing in competitive modes (battlegrounds), however the 'low rank' casual audience is running into issues against Serpent, feeling he is way overtuned on defense and unfair to play against.
So whats the solution? There may not be one, some designs are not possible to be balanced between the massive sway in player skill difference, the ending result solution is releasing a champion down the line that hard counters Serpent but is that really healthy for the game?
The #1 thing a hard counter would need is shutting down that death immunity buff, but if you do just that and he doesn't shut down anything else then that's not a hard counter that's just a counter, and if you do add power or buff control they do turn into a hard counter and you have another Galan Peni situation unless their damage is mid as hell like Negasonic and Patriot but if they do this route then we're back to step one. You will lose because of time.
Screw serpent