It's taking the Mick now... If I was like this at work and this unreliable, ide have been sacked time ago.. how's this behaviour towards their customer bases acceptable?
Fun fact - they have been online (recently as well) and no one addressed the state of the issue with raids (again). Any updates or follow-ups? Wait, that would be an actual customer service - no way. That is a sign of “commitment” towards the community…
WTF Kabam. Where’s the rest of our rewards? Previous posts said Raids and glory would be pushed out on Monday. It’s now Tuesday. What’s the excuse this time? I want to say more but it’s taking a lot of restraint to hold back some unacceptable language for this forum.
WTF Kabam. Where’s the rest of our rewards? Previous posts said Raids and glory would be pushed out on Monday. It’s now Tuesday. What’s the excuse this time? I want to say more but it’s taking a lot of restraint to hold back some unacceptable language for this forum.
Only Raid tickets was said to be pushed monday, no timeline was mentionned about regular AQ rewards i think
I updated the hotfix today and got 3 nigh invulnerability crystals for the comp for that being bugged out, but still haven’t received any glory or non raid aq comp
I'm really struggling to understand the lack of response here at this point. Not even something as simple as, "hey, it's still coming we just don't have a timetable yet". I've seen Pinwheel respond to portions of other posts about tickets, but ignore anything about AQ rewards. It's leaning into the territory of them just being unwilling to respond at this point, which is even more disappointing.
As much as I'd really rather not use discord, for a mobile game at least . The forums seems to have taken a significant back seat. You get way more engagement and updates on discord.
My guess is they were not expecting the Nigh Invulnerability Crystal comp in game message to bug, they were probably not expecting RAIDs to continue to bug, and this is likely slowing everything down. With 9.1 releasing today, another week of SOS, another week of side quest, there is opportunity for more bugs so this may take some time to sort out everything.
Cost of releasing new content in a game engine that's 10 yrs old. Frustrating but this is the norm and has been for awhile, it would be good if everyone can take a deep breath and put down the pitchforks, because it is just wasting energy and inviting negative emotions at this point.
Guess how much money they made just on the last event? The Financial Report for 2Q 2024 is freely available on their own website highlighting the share of MCOC.
It seems that insane amount of money is still not enough to have an realistic expectation that they are keeping people who will answer and update the community on ongoing issues…
Or maybe we are the insane ones to enable this kind oh behavior towards their customers. And I am avoiding to use the word community as that would require interaction…
They have to manually place every alliance to the rank they had previously. There's no button to magically make last weeks rewards come out.
They’ve done it in the past several times without issue, why should it be different this time?
All the new content being pushed probably takes priority. Act 9, summer of suffering, side quest need to push without bugs first and then can focus on the glory I guess
They have to manually place every alliance to the rank they had previously. There's no button to magically make last weeks rewards come out.
They’ve done it in the past several times without issue, why should it be different this time?
All the new content being pushed probably takes priority. Act 9, summer of suffering, side quest need to push without bugs first and then can focus on the glory I guess
And who the heck asked them to push everything all at once???? They already acknowledged that an average player can feel being overwhelmed. They are pushing out content after content and everything is full of issues.
My guess is they were not expecting the Nigh Invulnerability Crystal comp in game message to bug, they were probably not expecting RAIDs to continue to bug, and this is likely slowing everything down. With 9.1 releasing today, another week of SOS, another week of side quest, there is opportunity for more bugs so this may take some time to sort out everything.
Cost of releasing new content in a game engine that's 10 yrs old. Frustrating but this is the norm and has been for awhile, it would be good if everyone can take a deep breath and put down the pitchforks, because it is just wasting energy and inviting negative emotions at this point.
Bugs are ok for 10y game, but must have suitable compensation for sure, because they cost us time, items, $, feeling etc.
Comments
Any updates or follow-ups? Wait, that would be an actual customer service - no way.
That is a sign of “commitment” towards the community…
Cost of releasing new content in a game engine that's 10 yrs old. Frustrating but this is the norm and has been for awhile, it would be good if everyone can take a deep breath and put down the pitchforks, because it is just wasting energy and inviting negative emotions at this point.
The Financial Report for 2Q 2024 is freely available on their own website highlighting the share of MCOC.
It seems that insane amount of money is still not enough to have an realistic expectation that they are keeping people who will answer and update the community on ongoing issues…
Or maybe we are the insane ones to enable this kind oh behavior towards their customers.
And I am avoiding to use the word community as that would require interaction…
And who the heck asked them to push everything all at once????
They already acknowledged that an average player can feel being overwhelmed.
They are pushing out content after content and everything is full of issues.
“Issues” is pretty generic. It’s a free game that is supposed to work same on how many devices?
What are the issues, and on what device?
Thinking you’re owed something?
Again, it’s a free game with no ads.
I’m a less than average player.
What specific issues?
Have you brought up or raised these issues?
What are they?
Still waiting on the 7* shards, t6cc selectors, basic cats on top of the rank rewards wtf is going on?
suitable compensation for sure, because they cost us time, items, $, feeling etc.