Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

rnr87

Nevermind logged out and back In all is well

SuicideKing2

Been doing this for 20 mins now! Same problem as everyone else

Kabam Miike

SuicideKing2 wrote: »

Been doing this for 20 mins now

We're looking into this right now.

Kabam Miike

We have just pushed a change that will enable the Auto-Fight button in the Beta Server. This should allow any player that is stuck in Auto-Fight mode to get out of it by toggling it off, but we are looking to collect your thoughts on Player's experience, and not the auto-fight capabilities. Please keep this in mind when providing feedback!

Clintonwalls101

Dual beta servers

Champions_2018-01-10-18-55-42.png

Menkent

Tony2231 wrote: »

there’s no option to get back to regular server

Same

Darkironwood

I candy connect yo the beta game

Erikfive_0

I entered the beta server but am on another account once I did and now I’m locked here. No orange tab to go back.

Menkent

Maybe the beta needed a beta???

clydemu2005

I cannot switch between beta and main game

AlphAzAzElZ

On aimerai tous donner notre ressenti pour la modification de redhulk et luke cage mais il est impossible de faire le test bêta!!

Juice

So I have this, and if I click either one it gives me....

Then I click this it gives me....

Then I click this and am sent back to the game.

shespy

Ningún problema

GW316

I have connected to the Beta Test environment but it disconnects me and says please check my connection. Then brings me back to the main game when I reconnect. Obviously this is happening to a few of us !

PrinceDougo

Why I can't participate yet? What are the rewards for participating?

bm3epps

Seems like people are having trouble logging out beta and back into main..worked before now it's not

Ardi

I face a similar issue. As soon as i click participate the game disconnects and sends me to a dead account

Seminio

As I will test if it does not enable ... I thought I could go play without spending energy and I got sick ... Kabam this is not right I spend energy to test ..

bm3epps

Tony2231 wrote: »

Got into beta a couple times and worked great. Now went back in and there’s no option to get back to regular server

Yup.. plenty of people in the chat room have this issue

Zenoble

Una vez dentro no me dejaba salir del Hera el botón nuevo desapareció

Raga1508

OLLYG

Locked out of versus

Moonlitj

I get a chance to select server as the game loads. Then it says disconnected from beta server, then I get the lost connection check your connection message. I click that and it goes to main server. I select beta and get a double . If I restart the game and go to main on startup screen then the double beta is back to single.

OLLYG

Have to log off game and back on to get out of beta

Erikfive_0

Made it back to my own account thankfully. But now I’m no longer on beta server and still locked out of arena. Please help. I have to grind for sparky tomorrow.

unknown

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Ivylab

This is what I am getting currently at the moment.

Hotrod_45

I keep restarting the app and i'm having no luck. I'm really excited to participate! I'll be checking in periodically hoping for a fix.

unknown

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