Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

Erikfive_0

I’m back to where I was before ever entering only now I’m way less interested in every beta testing again.

Raga1508

When I select the beta testing server at start of the game it doesn't logging in, says you are disconnected and if I again try then it says lost connection and then it pass to main server automatically.

Kabam Miike

Hey Everybody, Status Update for you all!

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Menkent

Yup, server switch button came back but locked out of arena. I knew I should have waited a couple days before messing around with the beta. Nothing ever works on day 1.

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Boba_Fett75

Every time I try to login to the Beta I get a Failed To Connect error, then it logins into the main server.

Once it goes onto the main server and try to go to Beta I have two options:

Neither option for “Participate” works

JCC4

Received message notifying me I was accepted to participate.
Click on Beta button.
Click on participate.
Load screen. Failed to log in. Could not connect to beta server.
Click reconnect. Standard “lost connection - check your connection” message. You know, the one that happens when Kabam servers time out and it’s not my connection?
Click reconnect. Get returned to main game home page.
Rinse
Repeat

Kabam Miike

Menkent wrote: »

Yup, server switch button came back but locked out of arena. I knew I should have waited a couple days before messing around with the beta. Nothing ever works on day 1.

Please try restarting the Game. This should solve this problem.

Mr_A_Dog

I am getting into the beta but it started me all over again at level 1. No Luke Cage, not Red Hulk and just the **** 1 star wolverine and Spiderman. It there a glitch or am I just starting over from square one? If that's the case I will not waste my time at all.

Wilbur_83

I attempt to participate and it comes up ive been disconnected and try to reconnect which then logs me out and into my sons google play account. Was looking forward to this

Robstar912

Are rewards from the event quests carried over to main account?

maximuswar41

Tengo problemas al intentar conectar al servidor beta

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Menkent

Kabam Miike wrote: »

Menkent wrote: »

Yup, server switch button came back but locked out of arena...

Please try restarting the Game. This should solve this problem.

Hooray! It worked. Thx :-*

Muzzyman

Can’t log in either.
Muzzyman

ugris2014

keep getting failed to login to beta server

danielitorea

Sigue el botón sin activar para participar

Kyrazmom

Not sure if this is part of the wait time to participate and I don’t have time to read all the comments here.

Pr0t0t7p3

I have this but won't log me in. And keeps logging me out of my kabam account in game.

Mano73

It won't allow me to connect to the beta server....

yvolnad12

i cant participate.. buttons are unavailable

Tokingmonsta

I am confused. I think I am in but it's basically a fledgling account with 1* wolvie and slide. Am am up to lev4 from strolling through the beginning of Act 1, but no sign of Luke cage or red hulk. Am I doing something wrong....?

Pr0t0t7p3

How many servers are there?

DeathBringer77

Super annoying not being able to get in. Done trying for the night.

Not trying to be a d&ck about it but your dev team needs to honestly do a better job planning, understanding the requirements, load and system stability before even discussing the program. And hey, it happens but this is happening way to much which is indicative of poor governance, lack of controls, and a c rated dev team. Happy to talk further in private. My company helps companies like kabam get up to par with these things and actually exceed expectations. I’m sure many here would just be happy with Meeting expectations but we can help you exceed. It’ll cost you guys some odins but cost benefit is clear and measurable.

For the record, hope you get paid a ton of money kabamMiike to deal with this stuff. You deserve it bro. And adora should be paid the exact same.

Pr0t0t7p3

Every time I start app now, I am logged out of my linked kabam account and need to relogin every time. Why this happening?

Clintonwalls101

Bout ready to give up on the beta test, i really want to do it but, having to wait to beta test is ridiculous i know it takes time but send an in game notice or something, cause not everyone has time to sit on the forums all night

Windixies

Hello,

Getting the same message as other people go to log into the beta then get the cannot connect to beta and then it disconnects

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Kal_El_1986

I brought red hulk to ROL twice while in beta and his s2 says regeneration but he gets no health back at all....
Being able to stack heat charge past 7 is a great improvement. Makes him hit harder and take a hit.

Marmav

I also cannot connect to the server. I’ve tried restarting the game and still gives me the same message not being able to connect to beta server.