Recover Deleted Account

vVWaveVvvVWaveVv Member Posts: 16 ★
in Suggestions and Requests
My IGN is vV WAVE Vv and I deleted the account due to "Reasons"... Is there any chance I could regain my account? I left for a while and, surprise surprise, I'm back again. I got bit by the mcoc bug again. I would like to start using my account again and making purchases, anyway the mcoc team can make that happen?

Comments

  • vVWaveVvvVWaveVv Member Posts: 16 ★

  • DNA3000DNA3000 Member, Guardian Posts: 19,856 Guardian
    If you actually deleted your account, there's nothing you can do to get it back.

    However, I suspect you did not delete your account. To actually delete your game account you have to open a support ticket and request that your account be permanently deleted. If, however, you just deleted the app from your phone or tablet, then your game account still exists, you just need to be able to log into it again.

    If you made a Kabam ID and password for your game account and you have forgotten what they are, you will need to open a support ticket with Kabam and ask to have your ID and password changed. However, to do this you will need to pass the security verification questions. They will ask you for your first login date, where you were geographically when you first created your account (i.e. country), what your first two purchases were if any, your original Kabam ID if any, any email addresses associated with your game account, and maybe a couple other things that slip my mind at the moment.

    If you can't answer the security verification questions, I'm not sure if there is any other way to regain access to the game account.
  • MrSakuragiMrSakuragi Member Posts: 5,720 ★★★★★
    DNA3000 said:

    If you actually deleted your account, there's nothing you can do to get it back.

    However, I suspect you did not delete your account. To actually delete your game account you have to open a support ticket and request that your account be permanently deleted. If, however, you just deleted the app from your phone or tablet, then your game account still exists, you just need to be able to log into it again.

    If you made a Kabam ID and password for your game account and you have forgotten what they are, you will need to open a support ticket with Kabam and ask to have your ID and password changed. However, to do this you will need to pass the security verification questions. They will ask you for your first login date, where you were geographically when you first created your account (i.e. country), what your first two purchases were if any, your original Kabam ID if any, any email addresses associated with your game account, and maybe a couple other things that slip my mind at the moment.

    If you can't answer the security verification questions, I'm not sure if there is any other way to regain access to the game account.

    Does the in-game option not actually delete the account?


  • vVWaveVvvVWaveVv Member Posts: 16 ★
    I see my account with my name in-game when I search for it. My account goes to a fresh start when I enter in the game. Is there nothing I can do???
  • vVWaveVvvVWaveVv Member Posts: 16 ★


  • vVWaveVvvVWaveVv Member Posts: 16 ★
    Yes I saw this, and clicked confirm. I guess it was stupid seeing how I came back to the game, but why do they still have my account? You would think that they could just find it and let me have it again...no?
  • DNA3000DNA3000 Member, Guardian Posts: 19,856 Guardian
    MrSakuragi said:

    DNA3000 said:

    If you actually deleted your account, there's nothing you can do to get it back.

    However, I suspect you did not delete your account. To actually delete your game account you have to open a support ticket and request that your account be permanently deleted. If, however, you just deleted the app from your phone or tablet, then your game account still exists, you just need to be able to log into it again.

    If you made a Kabam ID and password for your game account and you have forgotten what they are, you will need to open a support ticket with Kabam and ask to have your ID and password changed. However, to do this you will need to pass the security verification questions. They will ask you for your first login date, where you were geographically when you first created your account (i.e. country), what your first two purchases were if any, your original Kabam ID if any, any email addresses associated with your game account, and maybe a couple other things that slip my mind at the moment.

    If you can't answer the security verification questions, I'm not sure if there is any other way to regain access to the game account.

    Does the in-game option not actually delete the account?


    I actually don't know what that does. I forgot they added that option to the game. It probably does in fact delete your game account.
    vVWaveVv said:

    I see my account with my name in-game when I search for it. My account goes to a fresh start when I enter in the game. Is there nothing I can do???

    As mentioned, you will have to open a support ticket.

    Even if you did delete your game account, I'm not sure if that deletes your summoner account from the game. It might just delete your player account, which means it deletes your login information. I'm not sure if there is any way to recover from that point. Again, you would need to open a support ticket to find out.
  • vVWaveVvvVWaveVv Member Posts: 16 ★
    How do I open a support ticket?
  • MrSakuragiMrSakuragi Member Posts: 5,720 ★★★★★
    vVWaveVv said:

    How do I open a support ticket?

    https://help.kabamsupport.com/hc/en-us/requests/new
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