Anyone still getting the Disconnect Bug in BGs?

Polygon · October 24

Won first round then randomly get an error message in the middle of round 2 saying i got disconnected then it takes me to the main menu and the matchup when you check it shows you forfeited. Pretty sure this has been a thing for a while now? How come it hasn't been addressed. Also has anyone tried contacting support to see if they can return marks for this issue

Asyalol · October 24

same here, appenned 5x

Adri5846 · October 24

Only twice in the season but yes

bumble-bee · October 24

ariebrkl · October 24

Happaned 1 time for me
Should have won but lost becouse of this

Polygon · October 24

Happened again, whats the number for tech support? Figured i should let them know to install a new hamster on the spinning wheel

Asher1_1 · October 24

I lost 2 matchs today - I thought it's my network 😐😐

Furrymoosen · October 24

Polygon said:

Happened again, whats the number for tech support? Figured i should let them know to install a new hamster on the spinning wheel

Not saying there isn't a real issue, but playing on cell service is far less reliable than wi-fi. Could be contributing to the issue.

Eb0ny-O-M4w · October 24

I just got it myself, but somehow counted as disconnect for the other one

Awesomep12 · October 24

Polygon said:
Won first round then randomly get an error message in the middle of round 2 saying i got disconnected then it takes me to the main menu and the matchup when you check it shows you forfeited. Pretty sure this has been a thing for a while now? How come it hasn't been addressed. Also has anyone tried contacting support to see if they can return marks for this issue

2 times now? That's how many times I think now

Polygon · October 25

Furrymoosen said:

Polygon said:

Happened again, whats the number for tech support? Figured i should let them know to install a new hamster on the spinning wheel
Not saying there isn't a real issue, but playing on cell service is far less reliable than wi-fi. Could be contributing to the issue.

I usually have them both turned on, in case one craps out

Furrymoosen · October 25

Polygon said:

Furrymoosen said:

Polygon said:

Happened again, whats the number for tech support? Figured i should let them know to install a new hamster on the spinning wheel
Not saying there isn't a real issue, but playing on cell service is far less reliable than wi-fi. Could be contributing to the issue.
I usually have them both turned on, in case one craps out

Unless you turn on airplane mode, that is kinda the default.
In the screenshot you posted, you don't have a wifi connection, just cell service. If you were playing on wifi at that time, then the issue is in fact that your wifi went down and that caused your disconnect. Anything that requires internet would have a hard enough interruption between wifi crashing and reinitializing on cell data to make this happen, not just MCoC.

Polygon · October 25

Furrymoosen said:

Polygon said:

Furrymoosen said:

Polygon said:

Happened again, whats the number for tech support? Figured i should let them know to install a new hamster on the spinning wheel
Not saying there isn't a real issue, but playing on cell service is far less reliable than wi-fi. Could be contributing to the issue.
I usually have them both turned on, in case one craps out
Unless you turn on airplane mode, that is kinda the default.
In the screenshot you posted, you don't have a wifi connection, just cell service. If you were playing on wifi at that time, then the issue is in fact that your wifi went down and that caused your disconnect. Anything that requires internet would have a hard enough interruption between wifi crashing and reinitializing on cell data to make this happen, not just MCoC.

So its better to leave both on?

Yeah i was at work in that screenshot, which is always data by default. It was working before i took the screenshot and i was able to access the internet after , so i was able to conclude its mcoc.

original time it happened to me this season was at home.

Furrymoosen · October 25

Polygon said:

Furrymoosen said:

Polygon said:

Furrymoosen said:

Polygon said:

Happened again, whats the number for tech support? Figured i should let them know to install a new hamster on the spinning wheel
Not saying there isn't a real issue, but playing on cell service is far less reliable than wi-fi. Could be contributing to the issue.
I usually have them both turned on, in case one craps out
Unless you turn on airplane mode, that is kinda the default.
In the screenshot you posted, you don't have a wifi connection, just cell service. If you were playing on wifi at that time, then the issue is in fact that your wifi went down and that caused your disconnect. Anything that requires internet would have a hard enough interruption between wifi crashing and reinitializing on cell data to make this happen, not just MCoC.
So its better to leave both on?

Yeah i was at work in that screenshot, which is always data by default. It was working before i took the screenshot and i was able to access the internet after , so i was able to conclude its mcoc.

original time it happened to me this season was at home.

I mean, I would never suggest not having both on.
Like I said, cell service can be unreliable, so having a disconnect still doesn't narrow it down to it being an MCoC issue. Where my in-laws live, they have full 5G service, but there will be random times and random spots where something even as simple as Spotify stops in the middle of a song because it stopped buffering.

I was just exploring possibilities because wifi is more reliable and you posted a picture showing that you weren't connected to wifi. The only time I've run into a disconnect issue is when my wifi blips and it dumps me onto cell service. It lost me a BG match because while I was reconnecting it put Gamora on defense for me, and we all know how good she is one defense...

Anyway. Like I said before, not saying there isn't a real issue on the MCoC side of things, just trying to point to other possibilities. I am fortunate to not experience these disconnections, and I can point to the exact cause of the one time it happened, so I am also coming in from a different perspective.

peixemacaco · October 25

@DiscoNnectKing

Ragnaruk5178 · October 25

Yep I fought a 7 star bishop with 6 star Kushala - it disconnected but then gave me 33 seconds left to fight him with both of us at full health X). No chance

DiscoNnectKing · October 26

peixemacaco said:
@DiscoNnectKing

Always brother🫡

Anyone still getting the Disconnect Bug in BGs?

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