Another in a long list of stupid.

phillgreenphillgreen Member Posts: 4,183 ★★★★★
edited November 6 in General Discussion
I always scoffed when people complained about popup offers and accidental purchases, like, how hard is it to not push the button.

So I log in and impatiently tap the screen because we all know hitting the button in an elevator makes it faster and pedestrian crossings change quicker because impatient people are obviously more important.

BAM. 9000 unit offer purchase. It appears I bought a hulk.

Raised a ticket so hopefully it gets reversed. So if you're one of those people who have been told "how hard is it to not purchase stuff" just know, now I get it...
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Comments

  • Villain_87Villain_87 Member Posts: 171
    it hurts
  • phillgreenphillgreen Member Posts: 4,183 ★★★★★

    Open game and immediate pop up with buy buttons right in the middle of the page. What could go wrong ?


    Haha. Didn't even see the screen, thanks for posting. Only realised what I bought when I saw a new champ and 7* sigs in stash.
  • iZiggiiZiggi Member Posts: 89
    Best Science champ for 9,5k…not to shabby 🫣
  • Kingering_KingKingering_King Member Posts: 1,159 ★★★

    Open game and immediate pop up with buy buttons right in the middle of the page. What could go wrong ?


    Kabam wants your units so bad that they trick you into buying stuff as you’re logging in? Classic
  • phillgreenphillgreen Member Posts: 4,183 ★★★★★
    And it's been fixed.

    I'll probably never pull 7* hulk after this haha
  • ButtehrsButtehrs Member Posts: 6,206 ★★★★★
    If you don't want that hulk, I'll take it happily. Hulk is...well.....a beast.
  • shield311shield311 Member Posts: 991 ★★★★
    Suffering from success ah
    I'm never gonna have to worry about this coz im never gonna have the amount of units to purchase any offer kabam outs forward
  • ButtehrsButtehrs Member Posts: 6,206 ★★★★★

    Buttehrs said:

    If you don't want that hulk, I'll take it happily. Hulk is...well.....a beast.

    I know he's good, but 9500 good?



    I mean if your swimming in units with plenty to spare after purchase and never had a 7* hulk yet, sure.
  • SirGamesBondSirGamesBond Member Posts: 5,340 ★★★★★
    Congrats! I did the same thing on my alt account. 9500 units poof and didn't even see what I got.
    Trying to submit a ticket, but some email thing is messed up... "Ticket was not submitted". I'll figure it out tho.

    Last time i reverted back about an year ago, a 150 unit offer that came after doing daily t2 catalyst quest. Smh
  • UsagicassidyUsagicassidy Member Posts: 1,474 ★★★★
    The fact that this affected quite a few of us that needed to contact support shows that they need to re-examine how they have this show up or how easy it is to hit the 'buy' button before even having it up for a second.

    I didn't even touch the game yesterday outside of playing the required AQ because I didn't want to do *anything* to ruin a chance of getting that purchase smoothly reversed and my account back to how it was prior.
  • phillgreenphillgreen Member Posts: 4,183 ★★★★★
    OMMFG.

    Had a bunch of refills expiring so after having units refunded I've blasted through TB EQ. Needed to explore the final quest to use them up since a path is almost a refill.

    Get most of the way through and I'm fat thumbing trying to switch between screens in a hurry to see how much time I have left and how many refills remain and lo and MF behold, another random popup...

    ...3000 stupid units spent on God Knows What.

    Revives, I already have a bunch in stash, a bunch of refills (even I saw the irony) and a heap of boosts, yay, now I dont have to open the couple of million dumb shards that I dont even know what do.

    If it wasnt against forum rules I would learn you some new swear words.

    Sigh, back to support I go.

    I'm not a noob, a 9yr player and I think 3 or 4 tickets this whole time, including TWO in the last two days.

    There is something screwy with button placement or the 60fps but this blows and I aint happy.

    Far out.

    Dread it, run from it, destiny arrives all the same.

    Stay tuned for another installment, I'll probably do it again...
  • phillgreenphillgreen Member Posts: 4,183 ★★★★★
    @DNA3000 Tell me I'm a special kind of idiot as opposed to the regular kind I've survived with for near 50 yrs and I'll accept that but sumpin' aint right.
  • Graves_3Graves_3 Member Posts: 1,559 ★★★★★

    OMMFG.

    Had a bunch of refills expiring so after having units refunded I've blasted through TB EQ. Needed to explore the final quest to use them up since a path is almost a refill.

    Get most of the way through and I'm fat thumbing trying to switch between screens in a hurry to see how much time I have left and how many refills remain and lo and MF behold, another random popup...

    ...3000 stupid units spent on God Knows What.

    Revives, I already have a bunch in stash, a bunch of refills (even I saw the irony) and a heap of boosts, yay, now I dont have to open the couple of million dumb shards that I dont even know what do.

    If it wasnt against forum rules I would learn you some new swear words.

    Sigh, back to support I go.

    I'm not a noob, a 9yr player and I think 3 or 4 tickets this whole time, including TWO in the last two days.

    There is something screwy with button placement or the 60fps but this blows and I aint happy.

    Far out.

    Dread it, run from it, destiny arrives all the same.

    Stay tuned for another installment, I'll probably do it again...

    Let us know how it goes. I have heard support only reverses 1 accidental purchase per month. Not sure how true it is.
  • SirGamesBondSirGamesBond Member Posts: 5,340 ★★★★★

    Congrats! I did the same thing on my alt account. 9500 units poof and didn't even see what I got.
    Trying to submit a ticket, but some email thing is messed up... "Ticket was not submitted". I'll figure it out tho.

    Last time i reverted back about an year ago, a 150 unit offer that came after doing daily t2 catalyst quest. Smh


    My alt account is saved.
  • SirGamesBondSirGamesBond Member Posts: 5,340 ★★★★★
    Damn, another 3k.
    That's the tb EQ complition offer.
    And nobody buys the 3k one, if someone actually needs it, they buy the 1k unit for all revive/refill stuff without stupid shards or rng paragons.
  • tnair2015tnair2015 Member Posts: 161 ★★
    They should implement design in Marvel Snap where you have to press and hold purchasables (only ones that cost money and ingame currency and not free ones) . They can also implement confirm as someone mentioned in this thread.
  • ShashankGuptaShashankGupta Member Posts: 541 ★★★


    Happened to me yesterday I mistakenly bought the eq bundle as it also pops up suddenly but support team reversed the transaction and gave my 1500 units back ☺️
  • J0eySn0wJ0eySn0w Member Posts: 980 ★★★★
    edited November 8

    I always scoffed when people complained about popup offers and accidental purchases, like, how hard is it to not push the button.

    So I log in and impatiently tap the screen because we all know hitting the button in an elevator makes it faster and pedestrian crossings change quicker because impatient people are obviously more important.

    BAM. 9000 unit offer purchase. It appears I bought a hulk.

    Raised a ticket so hopefully it gets reversed. So if you're one of those people who have been told "how hard is it to not purchase stuff" just know, now I get it...

    Now imagine if you’re one of those legitimate people playing this game for 8yrs, don’t have access to the original email cos it was like a burner email and don’t have access to the details Kabam wants cos who a downloads a game thinking they’d playing for almost a decade. Now your 9,000 units is gone :(

    Just to add, I didn’t get 7 start Nightcrawler for similar issue not the same. I was ready to buy him on traders outpost store, went to glory store real quick, came back and thought I was buying the 7star only have purchased the 6star. The position had changed. I don’t even understand why some items position change in the store.
  • Java_JunkieJava_Junkie Member Posts: 547 ★★

    Damn, another 3k.
    That's the tb EQ complition offer.
    And nobody buys the 3k one, if someone actually needs it, they buy the 1k unit for all revive/refill stuff without stupid shards or rng paragons.

    as they said, they fat fingered it without realizing. happened a LOT less since I got sober, but playing sick or distracted, it can happen.

    kudos to all y’all who got tickets filled, good luck to those yet to.
  • phillgreenphillgreen Member Posts: 4,183 ★★★★★
    Graves_3 said:

    OMMFG.

    Had a bunch of refills expiring so after having units refunded I've blasted through TB EQ. Needed to explore the final quest to use them up since a path is almost a refill.

    Get most of the way through and I'm fat thumbing trying to switch between screens in a hurry to see how much time I have left and how many refills remain and lo and MF behold, another random popup...

    ...3000 stupid units spent on God Knows What.

    Revives, I already have a bunch in stash, a bunch of refills (even I saw the irony) and a heap of boosts, yay, now I dont have to open the couple of million dumb shards that I dont even know what do.

    If it wasnt against forum rules I would learn you some new swear words.

    Sigh, back to support I go.

    I'm not a noob, a 9yr player and I think 3 or 4 tickets this whole time, including TWO in the last two days.

    There is something screwy with button placement or the 60fps but this blows and I aint happy.

    Far out.

    Dread it, run from it, destiny arrives all the same.

    Stay tuned for another installment, I'll probably do it again...

    Let us know how it goes. I have heard support only reverses 1 accidental purchase per month. Not sure how true it is.
    It was fixed.

    My son has offered to punch my hand every time I "taptaptaptaptaptap" to stop me doing it again and retrain the way I play.

    I offered that he will only do it once but I appreciate the help nonetheless.

    I think I will just play after drinking for a few hours, that does a great job of slowing my reaction times down.

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