Connection Issues

Shock29Shock29 Member Posts: 592 ★★★
in Bugs and Known Issues
iPhone 13
iOS 17.6.1

I took a break from the game for a couple weeks and when I came back, I was met with horrible connection issues. Like, the game crashed and reloaded every few minutes. Sometimes, it was multiple times in a single minute. Every time, it would tell me there was a connection error.

It generally happened whenever I tried to move to a different menu or if I entered a fight. It would also happened if I selected an item, scrolled up or down when possible, in the middle of a fight, when a fight was paused, and immediately after defeating an opponent.

When I’m able to play for a short window, the game seems to run fine. I haven’t experienced much lag and nothing changed when I enabled 60 fps, which also runs smoothly.

However, in the past few days, it’s gotten worse. I can’t even get into the game most of the time and just get stuck loading in.



And even if I manage to make it into the game after a long loading time, I fall victim to the connection issues immediately, which leave me at this other loading screen.



Every minute or so, it brings up this message.

Comments

  • BigTuna_2054BigTuna_2054 Member Posts: 137 ★★
    Four times today after finishing a match in BG’s the game stalls and start spinning until it forces me to restart. My WiFi is perfect so I know it’s an issue with the game. It’s aggravating how frequently it’s happening all of a sudden. This had been a bad issue In the past but was fixed. But ithe problem appears to be back.
  • BigTuna_2054BigTuna_2054 Member Posts: 137 ★★
    Happened two more times since my last message. Game is unplayable for me at the moment.
  • Shock29Shock29 Member Posts: 592 ★★★
    BigTuna_2054 said:

    Four times today after finishing a match in BG’s the game stalls and start spinning until it forces me to restart. My WiFi is perfect so I know it’s an issue with the game. It’s aggravating how frequently it’s happening all of a sudden. This had been a bad issue In the past but was fixed. But ithe problem appears to be back.

    Pretty much the same for me as I know my Wifi is working fine. Unfortunately, I can't even get into the game. All day today, I've either been waiting at the first loading screen while the bad connection thing flashes in the corner or I get in and it loses connection the moment I try to do anything.

    Just a minute ago, I finally got into the game and showed the login rewards. I pressed claim and it crashed immediately, throwing me into the other loading screen. I'm back at the "Failed to Log In" message showing up every minute or so while it attempts to reconnect.
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