Lost an alliance mate of 8 years due to pop-up offer

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Comments

  • hurricanthurricant Member Posts: 598 ★★★★


    hurricant said:

    Bendy said:

    hurricant said:

    I believe they don't have the tech to reverse crystal openings.

    At the very least they could remove those 20 sigs from gamora, and refund his purchase or refund like 90%. We all know the many times over the years players abused bugs to get large amounts of free rewards that were never taken back. Hell, they could take those entire champs he opened from the paragons, the 5 and 6 stars and he probably wouldn't even care as long he he got his 9500 units back.
    To revert they need everything still their once u use any of the stuff from bundle u can no longer be refunded
    I know, just saying it's a bad policy.
    As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.
    Dude, there's really no reason to be this nasty over this.
    If you don't open paragon crystals ever and you suddenly have 10, you don't ask questions? If it's taken a year+ to collect 9500 units and you don't see them when you login, you don't freak out?
    Not everyone is as observant as us. For all we know, the player could be a bit on the older side.

    For the 10 random Paragons, I honestly can say that there's a decent chance I would've just assumed they were from random Quest. I definitely would've noticed the Units being missing, but that's just me.
    He has hundreds of crystals that he doesn't open every day. I myself have no idea which crystals I have until I check every couple weeks. If I had gathered 10 paragons from quests, I wouldn't be surprised if I saw them in my crystals.
  • Herbal_TaxmanHerbal_Taxman Member Posts: 662 ★★★
    You still never told us why he left the alliance. Did you guys boot him cause he’ll be unable to make banquet minimums without the 9500 units?
  • hurricanthurricant Member Posts: 598 ★★★★

    You still never told us why he left the alliance. Did you guys boot him cause he’ll be unable to make banquet minimums without the 9500 units?

    "This morning an alliance mate who I've known for around 8 years quit the game"

    "He grinded for a year to get these 9500 units. He was saving them up for the banquet like he does every year. It's super demoralizing for your year of work to go down the drain because of an accidental purchase"

    It's in the original post. We didn't kick him.
  • DemonzfyreDemonzfyre Member Posts: 22,024 ★★★★★
    edited November 13


    hurricant said:

    Bendy said:

    hurricant said:

    I believe they don't have the tech to reverse crystal openings.

    At the very least they could remove those 20 sigs from gamora, and refund his purchase or refund like 90%. We all know the many times over the years players abused bugs to get large amounts of free rewards that were never taken back. Hell, they could take those entire champs he opened from the paragons, the 5 and 6 stars and he probably wouldn't even care as long he he got his 9500 units back.
    To revert they need everything still their once u use any of the stuff from bundle u can no longer be refunded
    I know, just saying it's a bad policy.
    As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.
    Dude, there's really no reason to be this nasty over this.
    If you don't open paragon crystals ever and you suddenly have 10, you don't ask questions? If it's taken a year+ to collect 9500 units and you don't see them when you login, you don't freak out?
    Not everyone is as observant as us. For all we know, the player could be a bit on the older side.

    For the 10 random Paragons, I honestly can say that there's a decent chance I would've just assumed they were from random Quest. I definitely would've noticed the Units being missing, but that's just me.
    I don't think I'm more observant but I think I have what is probably considered an OCD. Red notifications drive me insane. I can't keep crystals. My tabs have to be clear.

    But I was just replying to OP saying that alliance mate doesn't buy them so my logical question would be to where I got them.
  • DemonzfyreDemonzfyre Member Posts: 22,024 ★★★★★
    hurricant said:


    hurricant said:

    Bendy said:

    hurricant said:

    I believe they don't have the tech to reverse crystal openings.

    At the very least they could remove those 20 sigs from gamora, and refund his purchase or refund like 90%. We all know the many times over the years players abused bugs to get large amounts of free rewards that were never taken back. Hell, they could take those entire champs he opened from the paragons, the 5 and 6 stars and he probably wouldn't even care as long he he got his 9500 units back.
    To revert they need everything still their once u use any of the stuff from bundle u can no longer be refunded
    I know, just saying it's a bad policy.
    As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.
    Dude, there's really no reason to be this nasty over this.
    If you don't open paragon crystals ever and you suddenly have 10, you don't ask questions? If it's taken a year+ to collect 9500 units and you don't see them when you login, you don't freak out?
    Not everyone is as observant as us. For all we know, the player could be a bit on the older side.

    For the 10 random Paragons, I honestly can say that there's a decent chance I would've just assumed they were from random Quest. I definitely would've noticed the Units being missing, but that's just me.
    He has hundreds of crystals that he doesn't open every day. I myself have no idea which crystals I have until I check every couple weeks. If I had gathered 10 paragons from quests, I wouldn't be surprised if I saw them in my crystals.
    What content has Paragon crystals?
  • smdam38smdam38 Member Posts: 1,450 ★★★
    It’s goofy.
    If you’re just blindly tapping then maybe?
    You have to be pretty stupid to “accidentally” tap that offer.
  • hurricanthurricant Member Posts: 598 ★★★★

    hurricant said:


    hurricant said:

    Bendy said:

    hurricant said:

    I believe they don't have the tech to reverse crystal openings.

    At the very least they could remove those 20 sigs from gamora, and refund his purchase or refund like 90%. We all know the many times over the years players abused bugs to get large amounts of free rewards that were never taken back. Hell, they could take those entire champs he opened from the paragons, the 5 and 6 stars and he probably wouldn't even care as long he he got his 9500 units back.
    To revert they need everything still their once u use any of the stuff from bundle u can no longer be refunded
    I know, just saying it's a bad policy.
    As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.
    Dude, there's really no reason to be this nasty over this.
    If you don't open paragon crystals ever and you suddenly have 10, you don't ask questions? If it's taken a year+ to collect 9500 units and you don't see them when you login, you don't freak out?
    Not everyone is as observant as us. For all we know, the player could be a bit on the older side.

    For the 10 random Paragons, I honestly can say that there's a decent chance I would've just assumed they were from random Quest. I definitely would've noticed the Units being missing, but that's just me.
    He has hundreds of crystals that he doesn't open every day. I myself have no idea which crystals I have until I check every couple weeks. If I had gathered 10 paragons from quests, I wouldn't be surprised if I saw them in my crystals.
    What content has Paragon crystals?
    Weekly legends crystals could drop paragons
  • SlayerOfGodsSlayerOfGods Member, Content Creators Posts: 537 Content Creator

    hurricant said:


    hurricant said:

    Bendy said:

    hurricant said:

    I believe they don't have the tech to reverse crystal openings.

    At the very least they could remove those 20 sigs from gamora, and refund his purchase or refund like 90%. We all know the many times over the years players abused bugs to get large amounts of free rewards that were never taken back. Hell, they could take those entire champs he opened from the paragons, the 5 and 6 stars and he probably wouldn't even care as long he he got his 9500 units back.
    To revert they need everything still their once u use any of the stuff from bundle u can no longer be refunded
    I know, just saying it's a bad policy.
    As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.
    Dude, there's really no reason to be this nasty over this.
    If you don't open paragon crystals ever and you suddenly have 10, you don't ask questions? If it's taken a year+ to collect 9500 units and you don't see them when you login, you don't freak out?
    Not everyone is as observant as us. For all we know, the player could be a bit on the older side.

    For the 10 random Paragons, I honestly can say that there's a decent chance I would've just assumed they were from random Quest. I definitely would've noticed the Units being missing, but that's just me.
    He has hundreds of crystals that he doesn't open every day. I myself have no idea which crystals I have until I check every couple weeks. If I had gathered 10 paragons from quests, I wouldn't be surprised if I saw them in my crystals.
    What content has Paragon crystals?
    Pretty sure some story content does as well.
  • DemonzfyreDemonzfyre Member Posts: 22,024 ★★★★★

    hurricant said:


    hurricant said:

    Bendy said:

    hurricant said:

    I believe they don't have the tech to reverse crystal openings.

    At the very least they could remove those 20 sigs from gamora, and refund his purchase or refund like 90%. We all know the many times over the years players abused bugs to get large amounts of free rewards that were never taken back. Hell, they could take those entire champs he opened from the paragons, the 5 and 6 stars and he probably wouldn't even care as long he he got his 9500 units back.
    To revert they need everything still their once u use any of the stuff from bundle u can no longer be refunded
    I know, just saying it's a bad policy.
    As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.
    Dude, there's really no reason to be this nasty over this.
    If you don't open paragon crystals ever and you suddenly have 10, you don't ask questions? If it's taken a year+ to collect 9500 units and you don't see them when you login, you don't freak out?
    Not everyone is as observant as us. For all we know, the player could be a bit on the older side.

    For the 10 random Paragons, I honestly can say that there's a decent chance I would've just assumed they were from random Quest. I definitely would've noticed the Units being missing, but that's just me.
    He has hundreds of crystals that he doesn't open every day. I myself have no idea which crystals I have until I check every couple weeks. If I had gathered 10 paragons from quests, I wouldn't be surprised if I saw them in my crystals.
    What content has Paragon crystals?
    Pretty sure some story content does as well.
    Act 6 drops OG cav crystals. Nothing I see has Paragons. Weekly legends crystals would be the only place.
  • KDoggg2017KDoggg2017 Member Posts: 1,243 ★★★★
    My first reaction? I've never bought anything by "accident" in 8 years of playing MCOC...or in the real world.
    But after skimming this thread it seems like that is a thing for more people than I realized. So maybe a "confirm" button isn't such a bad idea. 🤔
  • SirGamesBondSirGamesBond Member Posts: 5,150 ★★★★★

    Bendy said:

    hurricant said:



    It's only a bad policy if it goes against you. They have to be able to take everything back. If you used it, they can't take it back.

    Tons of places have these policies. As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.

    It's a bad policy either way. I don't expect anything will happen, just hoping in the future kabam can add a confirmation dialogue after a large purchase to be sure you're not mistakenly buying something you don't want.

    Also the policy is bad because it's painfully obvious this was a mistake. He never buys paragons. If you think he decided out of the blue to buy 10 paragons, but instead of spending 2k units he would actually spend close to 10k units for them and then hope to get a refund, then that doesn't pass the smell test pal
    It's not a bad policy. They do it to keep people from opening crystals, not liking the results and then claiming it was an accidental purchase.

    There really isn't an excuse for him opening the paragons. The crystals you get for the calendar are under the shards tab. These would be on the first crystals tab.

    It doesn't make sense to not realize that you have 10 crystals that you didn't have before.
    Of course it makes sense. There’s rewards all over the place: objectives , milestones, emails , crystals that reward crystals and various stores. Do you keep an inventory of every single crystal you have ?

    Pop up offers that appear immediately when you login, and have buy buttons right in the middle of the page, are a terrible design & there’s no pop up confirmation that you’re about to buy something.

    There’s been other threads from people who unknowingly bought these packages. Put yourself in someone else’s shoes… try empathy for once.


    The issue here is the guy already opened the crystals from this bundle meaning no refund can happen also how do u click the unit price without seeing a pop up saying puchase complete which at that point if wasnt intended u would go to support also theres an x for a reason and that the buttons are big enough to see
    It's where the 4 hour crystal and daily crystal claim button is. It's the point in muscle memory to tap when you login. One can do this without even looking at the screen.
    Like I said, Its effin on top of the free 4 hour crystal button.


  • DemonzfyreDemonzfyre Member Posts: 22,024 ★★★★★

    Bendy said:

    hurricant said:



    It's only a bad policy if it goes against you. They have to be able to take everything back. If you used it, they can't take it back.

    Tons of places have these policies. As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.

    It's a bad policy either way. I don't expect anything will happen, just hoping in the future kabam can add a confirmation dialogue after a large purchase to be sure you're not mistakenly buying something you don't want.

    Also the policy is bad because it's painfully obvious this was a mistake. He never buys paragons. If you think he decided out of the blue to buy 10 paragons, but instead of spending 2k units he would actually spend close to 10k units for them and then hope to get a refund, then that doesn't pass the smell test pal
    It's not a bad policy. They do it to keep people from opening crystals, not liking the results and then claiming it was an accidental purchase.

    There really isn't an excuse for him opening the paragons. The crystals you get for the calendar are under the shards tab. These would be on the first crystals tab.

    It doesn't make sense to not realize that you have 10 crystals that you didn't have before.
    Of course it makes sense. There’s rewards all over the place: objectives , milestones, emails , crystals that reward crystals and various stores. Do you keep an inventory of every single crystal you have ?

    Pop up offers that appear immediately when you login, and have buy buttons right in the middle of the page, are a terrible design & there’s no pop up confirmation that you’re about to buy something.

    There’s been other threads from people who unknowingly bought these packages. Put yourself in someone else’s shoes… try empathy for once.


    The issue here is the guy already opened the crystals from this bundle meaning no refund can happen also how do u click the unit price without seeing a pop up saying puchase complete which at that point if wasnt intended u would go to support also theres an x for a reason and that the buttons are big enough to see
    It's where the 4 hour crystal and daily crystal claim button is. It's the point in muscle memory to tap when you login. One can do this without even looking at the screen.
    Like I said, Its effin on top of the free 4 hour crystal button.


    Isn't it 2 buttons to the left of the crystal claim button?
  • SirGamesBondSirGamesBond Member Posts: 5,150 ★★★★★

    Bendy said:

    hurricant said:



    It's only a bad policy if it goes against you. They have to be able to take everything back. If you used it, they can't take it back.

    Tons of places have these policies. As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.

    It's a bad policy either way. I don't expect anything will happen, just hoping in the future kabam can add a confirmation dialogue after a large purchase to be sure you're not mistakenly buying something you don't want.

    Also the policy is bad because it's painfully obvious this was a mistake. He never buys paragons. If you think he decided out of the blue to buy 10 paragons, but instead of spending 2k units he would actually spend close to 10k units for them and then hope to get a refund, then that doesn't pass the smell test pal
    It's not a bad policy. They do it to keep people from opening crystals, not liking the results and then claiming it was an accidental purchase.

    There really isn't an excuse for him opening the paragons. The crystals you get for the calendar are under the shards tab. These would be on the first crystals tab.

    It doesn't make sense to not realize that you have 10 crystals that you didn't have before.
    Of course it makes sense. There’s rewards all over the place: objectives , milestones, emails , crystals that reward crystals and various stores. Do you keep an inventory of every single crystal you have ?

    Pop up offers that appear immediately when you login, and have buy buttons right in the middle of the page, are a terrible design & there’s no pop up confirmation that you’re about to buy something.

    There’s been other threads from people who unknowingly bought these packages. Put yourself in someone else’s shoes… try empathy for once.


    The issue here is the guy already opened the crystals from this bundle meaning no refund can happen also how do u click the unit price without seeing a pop up saying puchase complete which at that point if wasnt intended u would go to support also theres an x for a reason and that the buttons are big enough to see
    It's where the 4 hour crystal and daily crystal claim button is. It's the point in muscle memory to tap when you login. One can do this without even looking at the screen.
    Like I said, Its effin on top of the free 4 hour crystal button.


    Isn't it 2 buttons to the left of the crystal claim button?
    You and check it on your device by tapping on hulk/Gamora offer button.
  • Graves_3Graves_3 Member Posts: 1,527 ★★★★★

    Bendy said:

    hurricant said:



    It's only a bad policy if it goes against you. They have to be able to take everything back. If you used it, they can't take it back.

    Tons of places have these policies. As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.

    It's a bad policy either way. I don't expect anything will happen, just hoping in the future kabam can add a confirmation dialogue after a large purchase to be sure you're not mistakenly buying something you don't want.

    Also the policy is bad because it's painfully obvious this was a mistake. He never buys paragons. If you think he decided out of the blue to buy 10 paragons, but instead of spending 2k units he would actually spend close to 10k units for them and then hope to get a refund, then that doesn't pass the smell test pal
    It's not a bad policy. They do it to keep people from opening crystals, not liking the results and then claiming it was an accidental purchase.

    There really isn't an excuse for him opening the paragons. The crystals you get for the calendar are under the shards tab. These would be on the first crystals tab.

    It doesn't make sense to not realize that you have 10 crystals that you didn't have before.
    Of course it makes sense. There’s rewards all over the place: objectives , milestones, emails , crystals that reward crystals and various stores. Do you keep an inventory of every single crystal you have ?

    Pop up offers that appear immediately when you login, and have buy buttons right in the middle of the page, are a terrible design & there’s no pop up confirmation that you’re about to buy something.

    There’s been other threads from people who unknowingly bought these packages. Put yourself in someone else’s shoes… try empathy for once.


    The issue here is the guy already opened the crystals from this bundle meaning no refund can happen also how do u click the unit price without seeing a pop up saying puchase complete which at that point if wasnt intended u would go to support also theres an x for a reason and that the buttons are big enough to see
    It's where the 4 hour crystal and daily crystal claim button is. It's the point in muscle memory to tap when you login. One can do this without even looking at the screen.
    Like I said, Its effin on top of the free 4 hour crystal button.


    Isn't it 2 buttons to the left of the crystal claim button?
    You and check it on your device by tapping on hulk/Gamora offer button.
    I fell into this trap today. Went to claim 4hr crystal and it changed to Hyperion bundle. No confirmation of purchase either. Realized when I was scrolling through Crystal tab and noticed 10 paragon crystals. Then my unit stash and realized what I have done. Submitted ticket. Now to wait for the outcome 🤦‍♂️
  • Graves_3Graves_3 Member Posts: 1,527 ★★★★★

    Bendy said:

    hurricant said:



    It's only a bad policy if it goes against you. They have to be able to take everything back. If you used it, they can't take it back.

    Tons of places have these policies. As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

    Get over it.

    It's a bad policy either way. I don't expect anything will happen, just hoping in the future kabam can add a confirmation dialogue after a large purchase to be sure you're not mistakenly buying something you don't want.

    Also the policy is bad because it's painfully obvious this was a mistake. He never buys paragons. If you think he decided out of the blue to buy 10 paragons, but instead of spending 2k units he would actually spend close to 10k units for them and then hope to get a refund, then that doesn't pass the smell test pal
    It's not a bad policy. They do it to keep people from opening crystals, not liking the results and then claiming it was an accidental purchase.

    There really isn't an excuse for him opening the paragons. The crystals you get for the calendar are under the shards tab. These would be on the first crystals tab.

    It doesn't make sense to not realize that you have 10 crystals that you didn't have before.
    Of course it makes sense. There’s rewards all over the place: objectives , milestones, emails , crystals that reward crystals and various stores. Do you keep an inventory of every single crystal you have ?

    Pop up offers that appear immediately when you login, and have buy buttons right in the middle of the page, are a terrible design & there’s no pop up confirmation that you’re about to buy something.

    There’s been other threads from people who unknowingly bought these packages. Put yourself in someone else’s shoes… try empathy for once.


    The issue here is the guy already opened the crystals from this bundle meaning no refund can happen also how do u click the unit price without seeing a pop up saying puchase complete which at that point if wasnt intended u would go to support also theres an x for a reason and that the buttons are big enough to see
    It's where the 4 hour crystal and daily crystal claim button is. It's the point in muscle memory to tap when you login. One can do this without even looking at the screen.
    Like I said, Its effin on top of the free 4 hour crystal button.


    Isn't it 2 buttons to the left of the crystal claim button?
    That’s crossbones. If you click Hyperion, it’s right on top of the crystal claim button. How do I know? Read my post above this 😭
  • EdisonLawEdisonLaw Member Posts: 7,608 ★★★★★

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