Account banned for trying to access 9.2 beta

AJBoss1701AJBoss1701 Member Posts: 20 ★
edited November 15 in General Discussion
Hey guys just wanted to know why was my account banned for trying to access the 9.2 beta. This morning when i tried to login the the 9.2 beta i showed that network error and when i click on retry is said login but when i decided to restart my game is showed that my account was banned for TOS violation can u pls look into it @kabammike
My in-game account name is ARÊŠ
Post edited by Kabam Crashed on
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Comments

  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    edited November 15
    It is confusing me because i didn’t use any third party apps or anything just tried to login and got banned don’t know why
  • SnizzbarSnizzbar Member Posts: 2,201 ★★★★★
    You don't get banned just for trying to log in 🤷‍♂️
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    That’s the problem idk why i got banned im using and ios i dont know if that has to do with anything bro i just want my account to be unbanned worked to hard to that pls if u need proof i will try my best to provide it
  • RoggamRoggam Member Posts: 129 ★
    Maybe OP was the one that removed act 9 from the beta?!
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    I did they said they are reviewing my account i send them the details to my account email alliance name tag and everything and haven’t heard from they for like 4 hours now
  • Smoky4ii20Smoky4ii20 Member Posts: 37 ★
    Drago_von_Drago said:

    Smoky4ii20 said:

    You should send a ticket to the support team , all you will find here is people like that guy acting like they know what happened when they didn't.

    AJBoss1701 said:

    Hey guys just wanted to know why was my account banned for trying to access the 9.2 beta. This morning when i tried to login the the 9.2 beta i showed that network error and when i click on retry is said login but when i decided to restart my game is showed that my account was banned for TOS violation can u pls look into it @kabammike
    My in-game account name is ARÊŠ


    Unfortunately all they are likely to get from support is a copy/paste “you cheated and we can’t tell you what you did that was wrong but we know you did it” type response.

    I’m sure Kabam’s ban system is on point most of the time but there have been a few times it has been wrong and support refused to help. It took a someone from the forums or CCP member involvement to get it looked at. I think there have been at least 3 cases in the last year or so.
    Yup that's why he deserves the benefit of doubt, it could have been a mistake, and that's sad to hear the support isn't helping in those cases .
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    edited November 15
    I just tried to login into the beta it showed network error i clicked on retry in was stuck on that screen for like a fill minute bit when i restarted my game my account was banned i just want to know why would they ban me i worked to damn hard on that account
  • MrSakuragiMrSakuragi Member Posts: 5,318 ★★★★★
    Usually the TOS message says which rule they think you broke. Did it say?
  • MrSakuragiMrSakuragi Member Posts: 5,318 ★★★★★
    Also I can see your account in game so are you just suspended and not banned?
  • Drago_von_DragoDrago_von_Drago Member Posts: 944 ★★★★
    To rule out the easy answer, have you ever (even once) played on an emulator like blue stacks or anything other than a mobile device?
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    edited November 15
    Nope it just takes me to the kabam service website
    Sorry my English is not so good
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    edited November 15
    i dont know i have only ever used my iso to play
  • DemonzfyreDemonzfyre Member Posts: 22,071 ★★★★★
    AJBoss1701 said:

    i dont know i have only ever used my iso to play

    Have you shared your account information with someone who isn't in your location and then also had them try to enter the game when you couldn't?
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    edited November 15
    I tried to login using my brother iso but still didn’t work

    They just sent me this email and nothing else its been like 4 and half hours now no reply

  • FurrymoosenFurrymoosen Member Posts: 4,001 ★★★★★
    AJBoss1701 said:

    I tried to login using my brother iso but still didn’t work

    They just sent me this email and nothing else its been like 4 and half hours now no reply

    It can take up to 24-48 hours for them to respond. That's an automated message that goes out when you submit something.

    When you try to login, what does it say? Does it say you've been permanently banned, or are you suspended and there's a timer that says how long you have to wait? What rule does it say you broke when you try to login?
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    It say your account has been permanently closed
  • CandyCane2CandyCane2 Member Posts: 151 ★
    All banned want unbanned
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    i just want to know why they banned me bro im on iso i can’t even use third part apps of that’s what they are accusing me of
  • CandyCane2CandyCane2 Member Posts: 151 ★
    AJBoss1701 said:

    i just want to know why they banned me bro im on iso i can’t even use third part apps of that’s what they are accusing me of

    Was it a permanent ban?
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    edited November 15
    Candy bro if i got banned for using third party apps that would have been fine with me but why was i banned when trying to login to the 9.2 beta i play this game to pass sometime but i wouldn’t have work so hard if i knew it was gonna stress me so hard
  • Smoky4ii20Smoky4ii20 Member Posts: 37 ★
    Now I am scared to play the beta to be honest hope someone from kabam tell us what happened in this case .

  • CandyCane2CandyCane2 Member Posts: 151 ★
    AJBoss1701 said:

    Candy bro if i got banned for using third party apps that would have been fine with me but why was i banned when trying to login to the 9.2 beta i play this game to pass sometime but i wouldn’t have work so hard if i knew it was gonna stress me so hard

    They banned you because you broke TOS.
  • ahmynutsahmynuts Member Posts: 7,607 ★★★★★
    Smoky4ii20 said:

    Now I am scared to play the beta to be honest hope someone from kabam tell us what happened in this case .

    Sounds like you've been smoky too much
  • Smoky4ii20Smoky4ii20 Member Posts: 37 ★
    ahmynuts said:

    Smoky4ii20 said:

    Now I am scared to play the beta to be honest hope someone from kabam tell us what happened in this case .

    Sounds like you've been smoky too much
    You got me there
  • Smoky4ii20Smoky4ii20 Member Posts: 37 ★
    CandyCane2 said:

    AJBoss1701 said:

    Candy bro if i got banned for using third party apps that would have been fine with me but why was i banned when trying to login to the 9.2 beta i play this game to pass sometime but i wouldn’t have work so hard if i knew it was gonna stress me so hard

    They banned you because you broke TOS.
    How can you be so sure of that , when there's several cases of unfair bans that already happened
  • AJBoss1701AJBoss1701 Member Posts: 20 ★
    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do
  • SirGamesBondSirGamesBond Member Posts: 5,200 ★★★★★
    Ban reports takes a lot more time to respond than a normal ticket.
    They have to check a lot of things.
    They will reply in next 12-24 hours.
    Just wait.
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