Account banned for trying to access 9.2 beta

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Comments

  • Smoky4ii20Smoky4ii20 Member Posts: 37
    edited November 15

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Like I said bro all you find here is people accusing without proof, stick to the support only they can help if you didn't do anything wrong, and it takes time to analyze the situation so you gotta be patient
  • DemonzfyreDemonzfyre Member Posts: 22,071 ★★★★★

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Like I said bro all you find here is people accusing without proof, stick to the support only they can help if you didn't do anything wrong, and it takes time to analyze the situation so you gotta be patient
    The thing is, 99.9% of the time, it's always a legit reason. I asked if they shared their account info, no response and the next post is talking about how they tried to login on their brother's device. While not an admission of account sharing, doesn't mean they don't do it.
  • Smoky4ii20Smoky4ii20 Member Posts: 37

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Like I said bro all you find here is people accusing without proof, stick to the support only they can help if you didn't do anything wrong, and it takes time to analyze the situation so you gotta be patient
    The thing is, 99.9% of the time, it's always a legit reason. I asked if they shared their account info, no response and the next post is talking about how they tried to login on their brother's device. While not an admission of account sharing, doesn't mean they don't do it.
    So that's something kabam should be talking about not a bunch of random players , that's why he should put he's hope's in the support team not the forums.
  • FurrymoosenFurrymoosen Member Posts: 4,001 ★★★★★

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Does the ban message reference a specific rule? Maybe take a screenshot of it?
  • Smoky4ii20Smoky4ii20 Member Posts: 37

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Like I said bro all you find here is people accusing without proof, stick to the support only they can help if you didn't do anything wrong, and it takes time to analyze the situation so you gotta be patient
    The thing is, 99.9% of the time, it's always a legit reason. I asked if they shared their account info, no response and the next post is talking about how they tried to login on their brother's device. While not an admission of account sharing, doesn't mean they don't do it.
    I saw that and I think is sus too , but who am I to say something when I don't have the means to prove anything.
  • AJBoss1701AJBoss1701 Member Posts: 20
    edited November 15
    Bro if you want me to send proof that i didn’t cheat or whatever i will provide it i just want my account to be unbanned if it was happened if i used any third party apps i would have been fine with that im just asking why was i banned for login into the beta and how was it my fault or how could have i know if i log in gonna get banned
  • AJBoss1701AJBoss1701 Member Posts: 20
    edited November 15
    I didn’t share my account information with anyone and i didn’t use any third party apps i swear i just got up in the morning nad 10:30 and went to login the game i showed the the main server and the 9.2 beta server screen when i click on it it said network error and when i clicked on retry it was still loading and when i decided to restart my game i was met with this screen
  • CandyCane2CandyCane2 Member Posts: 151
    edited November 15
    New account challenge!! 🎈 😁 🎂
  • DemonzfyreDemonzfyre Member Posts: 22,071 ★★★★★

    I didn’t share my account information with anyone and i didn’t use any third party apps i swear i just got up in the morning nad 10:30 and went to login the game i showed the the main server and the 9.2 beta server screen when i click on it it said network error and when i clicked on retry it was still loading and when i decided to restart my game i was met with this screen

    Show us the ban message.

    Also, support can take up to 48 hrs for an official response. Your ticket isn't the only ticket they are working on. It takes time to get and verify account info and actions.
  • Smoky4ii20Smoky4ii20 Member Posts: 37

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Like I said bro all you find here is people accusing without proof, stick to the support only they can help if you didn't do anything wrong, and it takes time to analyze the situation so you gotta be patient
    The thing is, 99.9% of the time, it's always a legit reason. I asked if they shared their account info, no response and the next post is talking about how they tried to login on their brother's device. While not an admission of account sharing, doesn't mean they don't do it.
    So that's something kabam should be talking about not a bunch of random players , that's why he should put he's hope's in the support team not the forums.
    First, you're not supposed to talk about account bans on the forums anyway but OP did and it's out there. Many of us commenting, have years of experience here on the forums with these posts. There are more of us than MODs so we tend to answer quickly and we're usually right. There's only been a handful of incorrectly banned players and none of them from what OP claims is their reason for ban.

    We have to take into account what little info OP has provided us. They could easily take a screenshot of the message and post but they haven't. That's red flag #1. OP hasn't responded still to whether they shared their account info. Red flag #2.

    It's very possible OP is innocent. Not a really high possibility but there is a chance. But most of us know there is more to this that what's being put in this thread. Again, we've seen it all.
    Yup I agree what he should've done is just hit the support and wait.
  • BringPopcornBringPopcorn Member Posts: 5,276 ★★★★★
    Love fridays
  • FurrymoosenFurrymoosen Member Posts: 4,001 ★★★★★

    Bro how did i break TOS just my trying to login the the beta like what the hell was i suppose to do

    Like I said bro all you find here is people accusing without proof, stick to the support only they can help if you didn't do anything wrong, and it takes time to analyze the situation so you gotta be patient
    The thing is, 99.9% of the time, it's always a legit reason. I asked if they shared their account info, no response and the next post is talking about how they tried to login on their brother's device. While not an admission of account sharing, doesn't mean they don't do it.
    So that's something kabam should be talking about not a bunch of random players , that's why he should put he's hope's in the support team not the forums.
    First, you're not supposed to talk about account bans on the forums anyway but OP did and it's out there. Many of us commenting, have years of experience here on the forums with these posts. There are more of us than MODs so we tend to answer quickly and we're usually right. There's only been a handful of incorrectly banned players and none of them from what OP claims is their reason for ban.

    We have to take into account what little info OP has provided us. They could easily take a screenshot of the message and post but they haven't. That's red flag #1. OP hasn't responded still to whether they shared their account info. Red flag #2.

    It's very possible OP is innocent. Not a really high possibility but there is a chance. But most of us know there is more to this that what's being put in this thread. Again, we've seen it all.
    Yup I agree what he should've done is just hit the support and wait.
    Absolutely correct. But that's pretty much never what players do. You'll notice that all of the accounts that come to ask about their ban are either brand new accounts or accounts that don't have any forums presence. If they were more seasoned or present players/forum members, then they would already know that the forums is not a place to go for a solution because no one here can do anything about it. With that, the players coming here to complain about being banned are also those least familiar with rules and processes, and those of us that have been here for awhile have seen enough to assume that Kabam is in the right in those cases and not the player. We try our best to help by asking questions not because we can fix anything, but because it usually helps us help the player shed light on the situation that maybe they in fact did do something wrong. At the end of the day, no one here is going to change anything. It's up to support.
  • AJBoss1701AJBoss1701 Member Posts: 20
    Got my account back thatnks kabam and support they did make a mistake and they just restored my acccoun kabam support rocks 🥳🥳
  • AJBoss1701AJBoss1701 Member Posts: 20
    Got my account back and thanks for everyone help and tips to get it back the kabam support really helped alot they just need my email and kabam id and got account back btw in your face candy 🥳🥳🥳
  • FurrymoosenFurrymoosen Member Posts: 4,001 ★★★★★

    Got my account back and thanks for everyone help and tips to get it back the kabam support really helped alot they just need my email and kabam id and got account back btw in your face candy 🥳🥳🥳

    Glad it was resolved. It's a game full of hiccups, but at least they made it right.
  • Smoky4ii20Smoky4ii20 Member Posts: 37

    Got my account back thatnks kabam and support they did make a mistake and they just restored my acccoun kabam support rocks 🥳🥳

    Wow what a surprise everyone accusing him was wrong good job guys
  • CandyCane2CandyCane2 Member Posts: 151

    Got my account back and thanks for everyone help and tips to get it back the kabam support really helped alot they just need my email and kabam id and got account back btw in your face candy 🥳🥳🥳

    Amazing. Not sure what I specifically said, but congrats
  • Smoky4ii20Smoky4ii20 Member Posts: 37

    Got my account back and thanks for everyone help and tips to get it back the kabam support really helped alot they just need my email and kabam id and got account back btw in your face candy 🥳🥳🥳

    Good for you bro , next time don't post here to save yourself from these guys
  • AJBoss1701AJBoss1701 Member Posts: 20
    edited November 15
    Thanks everyone for believing in me but guys add me at ARÊŠ lets have a chat im so happy right now🥳
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