Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

Efg08

Still can’t join the Beta test
Username: Efg08

Thanks!

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Therealjbizzy

JJkohler

User. Bloodaxe flamma. 1 account. 1 device

Therealjbizzy

Still can’t get in the beta please help

Jayan23

Not able to login. My ID: Jayan23

Stellar

Hi kabam,

While the beta testing process we’ve been invited to is very nice (at least for those who can log in), there are a few things you could improve to make it better !

You could make sure people have enough energy to tests your champion without having to wait for energy refill - and you did it by giving us 50 refil energy 👍 ! But because our inventory can only store up to 10 refills, the other went directly to the stash which is lock … maybe unlocking the stash would be a good idea 😉

Testing champion is good but if one of your goal was to make us test them in the realm of legend, as you ask us in mail, you should give us enough catalyst, gold and iso to upgrade the champion we’re meant to test to their maximum rank and level. Why not giving us the possibility to dupe them and level their signature to their maximum as well

Hope it will help you for futur beta testing

Kanks22

Still cannot login, Game ID: Kanks22

Diesel_dog_50

I'm not able to connect to beta

CamJam

Can’t get in... my in-game name is: Jamal215

shaddy55

No sé puede entrar que mal la verdad me defrauda los de kaban siempre hacen lo mismo

CamJam

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

In-game name: Jamal215

Geisty1313

Still waiting

Jondarcy13

Still can’t get on

Jondarcy13

I play on one account single device iPhone 6s

Onerednovember

I only use one account (T H E M A E S T R O).

Morpheous1313

Still can't access beta. Morpheous1313

PrinceDougo

I still can't get in. My user name is Prince Dougo

ZFilgueira

Só Uma Pergunta Depois Que Acabar O Teste Beta Meu Jogo Voltará Ao Normal, Pois Está Tudo Congelado Em Inglês, Quando Voltará Ao Normal No Brasil, Obrigado...

ZFilgueira

Corrigindo: No Brasil...

ZFilgueira

No Brasil

Viktel

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

in-game username: Viktel

BerzerkerMoose

I can’t log in. My username is Berzerkermoose

knupdiputs

Still can’t get in.
knupdiputs in-game name.

Matty124

In game name matty124
No other account but this one
This is the third time I have posted and I still have yet to hear anything from Kabam

Ajitmo

Bulmkt

Yep, I still can’t access the beta testing. Hopeless

Matthews75

In game user name: Anasty75

Bash100000

Stellar wrote: »

Hi kabam,

While the beta testing process we’ve been invited to is very nice (at least for those who can log in), there are a few things you could improve to make it better !

You could make sure people have enough energy to tests your champion without having to wait for energy refill - and you did it by giving us 50 refil energy 👍 ! But because our inventory can only store up to 10 refills, the other went directly to the stash which is lock … maybe unlocking the stash would be a good idea 😉

Testing champion is good but if one of your goal was to make us test them in the realm of legend, as you ask us in mail, you should give us enough catalyst, gold and iso to upgrade the champion we’re meant to test to their maximum rank and level. Why not giving us the possibility to dupe them and level their signature to their maximum as well

Hope it will help you for futur beta testing

I understand what your saying but I feel the idea here was to test a new version of our existing champs that we are familiar with so ranking up the new version would obviously be better than the current version in our roster. Assuming of course you use these champs. To compare apples to apples they want those of us who use these champ who know where they excel and fail in our current roster then take the new version of that champ at the same level and compare them. Mind I have been able to log into the beta test yet so as I was writing this it occurred to me that the new version champs may not match our current roster champs. If that is the case please let me know.

Bash100000

I have not been able to log in ^

sbrit003

MY "participate" button is still not lit up for me to access the beta testing, is this still intentional?