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lack of accountability from kabam

Champ_197Champ_197 Member Posts: 36 ★★
its funny as how every time someone is bringing up why didnt you address the banquet disaster the answer we get from other side is we were on holiday and would do that later.

whats even the point of addressing it later , we have seen how yall addressed people last time by saying we would improve in the next event , and when the next event drops yall again go radio silent and only show up for damage control and not actually addressing the main issue.

and dont give that bs of do you expect a reply during holiday , arent community managers supposed to manage the community and answer on behalf of the company and communicate with player base . if there is a failure which is absolutely obvious shouldnt it be the first priority of those titled as managers to at least address those unhappy players. what we get is yeah i got my medusa i would comeback only after holiday yall yapp here.

this is utterly disappointing
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Comments

  • Champ_197Champ_197 Member Posts: 36 ★★

    Champ_197 said:

    Champ_197 said:

    its funny as how every time someone is bringing up why didnt you address the banquet disaster the answer we get from other side is we were on holiday and would do that later.

    whats even the point of addressing it later , we have seen how yall addressed people last time by saying we would improve in the next event , and when the next event drops yall again go radio silent and only show up for damage control and not actually addressing the main issue.

    and dont give that bs of do you expect a reply during holiday , arent community managers supposed to manage the community and answer on behalf of the company and communicate with player base . if there is a failure which is absolutely obvious shouldnt it be the first priority of those titled as managers to at least address those unhappy players. what we get is yeah i got my medusa i would comeback only after holiday yall yapp here.

    this is utterly disappointing

    It was pre recorded man, they didn't even have time to ne accountable for.
    crashed was in a thread of flexing the profiles , but couldnt a drop a single message of we hear you and are looking forward to properly address the issues. as there was no response throughout the event , the only expected reply now is of yeah we did perform as our intentions you didnt like it is on you we willl look forward to better your experience next time.
    only issue wiith this being that they fumbled so hard on not relaying the value of tickets , not relaying the info , misdirecting us into believeing realm event reawrds are just extra(later they told us to look at whole event in totality), they gave stupid milestones ( sig stones of reworked champs which most of the players wont get to use)


    In my business sometimes I just check things from work and avoid all the problems too when I don't feel like dealing with it yet...
    is your job to manage people and still you chose to avoid them until you feel like you should interact with them , especially when they are enraged ?
  • arifin74arifin74 Member Posts: 334 ★★
    Ortoun said:

    You already got a response from Kabam Crashed. There was a ton of insight in his post. Also, when you're on vacation at work, are you expected to work?

    The "failure" is really just on the side of your expectations weren't met. It wasn't a real failure. We hit the top milestones, we went well past the stretch goals and Kabam Crashed said there was at least a 34% increase in opened crystals this year vs last.

    The failure is that you didn't get what you thought you'd get. That's on you as Kabam has said that the few things they are taking serious notes on is how they valued a few of the items.

    What insight? His "you don't know the drop rates" post or the one where he basically said sorry, not sorry. I got medusa and I'm happy.
    There were insights, but you wanted to hear that Banquet is ****/disappointing, which you didn’t get, and you ignored everything else he said.
  • BringPopcornBringPopcorn Member Posts: 6,387 ★★★★★
    Champ_197 said:

    yeah and the player who download the game , invest their time , money are giving them profit..

    Not if they are F2P... Which are the ones that complain the most. I have yet to see a whale come in here and say "Hey I spent 10 grand and this event is BS"...
    Profit? I don't think you can feed your family from farmed units...
  • DemonzfyreDemonzfyre Member Posts: 22,571 ★★★★★
    edited January 3
    Champ_197 said:

    Champ_197 said:

    its funny as how every time someone is bringing up why didnt you address the banquet disaster the answer we get from other side is we were on holiday and would do that later.

    whats even the point of addressing it later , we have seen how yall addressed people last time by saying we would improve in the next event , and when the next event drops yall again go radio silent and only show up for damage control and not actually addressing the main issue.

    and dont give that bs of do you expect a reply during holiday , arent community managers supposed to manage the community and answer on behalf of the company and communicate with player base . if there is a failure which is absolutely obvious shouldnt it be the first priority of those titled as managers to at least address those unhappy players. what we get is yeah i got my medusa i would comeback only after holiday yall yapp here.

    this is utterly disappointing

    It was pre recorded man, they didn't even have time to ne accountable for.
    crashed was in a thread of flexing the profiles , but couldnt a drop a single message of we hear you and are looking forward to properly address the issues. as there was no response throughout the event , the only expected reply now is of yeah we did perform as our intentions you didnt like it is on you we willl look forward to better your experience next time.
    only issue wiith this being that they fumbled so hard on not relaying the value of tickets , not relaying the info , misdirecting us into believeing realm event reawrds are just extra(later they told us to look at whole event in totality), they gave stupid milestones ( sig stones of reworked champs which most of the players wont get to use)



    https://forums.playcontestofchampions.com/en/discussion/comment/2454110#Comment_2454110 You can read his response here. I don't know why this comment doesn't show up in his comments.
  • BendyBendy Member Posts: 7,929 ★★★★★

    Champ_197 said:

    Champ_197 said:

    its funny as how every time someone is bringing up why didnt you address the banquet disaster the answer we get from other side is we were on holiday and would do that later.

    whats even the point of addressing it later , we have seen how yall addressed people last time by saying we would improve in the next event , and when the next event drops yall again go radio silent and only show up for damage control and not actually addressing the main issue.

    and dont give that bs of do you expect a reply during holiday , arent community managers supposed to manage the community and answer on behalf of the company and communicate with player base . if there is a failure which is absolutely obvious shouldnt it be the first priority of those titled as managers to at least address those unhappy players. what we get is yeah i got my medusa i would comeback only after holiday yall yapp here.

    this is utterly disappointing

    It was pre recorded man, they didn't even have time to ne accountable for.
    crashed was in a thread of flexing the profiles , but couldnt a drop a single message of we hear you and are looking forward to properly address the issues. as there was no response throughout the event , the only expected reply now is of yeah we did perform as our intentions you didnt like it is on you we willl look forward to better your experience next time.
    only issue wiith this being that they fumbled so hard on not relaying the value of tickets , not relaying the info , misdirecting us into believeing realm event reawrds are just extra(later they told us to look at whole event in totality), they gave stupid milestones ( sig stones of reworked champs which most of the players wont get to use)



    https://forums.playcontestofchampions.com/en/discussion/comment/2454110#Comment_2454110 You can read his response here. I don't know why this comment doesn't show up in his comments.
    I think it's not showing up since it's from last year maybe?
    In all fairness you could copy paste that in the 2024 Grand Banquet and it would fit perfectly.
    So true
  • DemonzfyreDemonzfyre Member Posts: 22,571 ★★★★★

    Champ_197 said:

    Champ_197 said:

    its funny as how every time someone is bringing up why didnt you address the banquet disaster the answer we get from other side is we were on holiday and would do that later.

    whats even the point of addressing it later , we have seen how yall addressed people last time by saying we would improve in the next event , and when the next event drops yall again go radio silent and only show up for damage control and not actually addressing the main issue.

    and dont give that bs of do you expect a reply during holiday , arent community managers supposed to manage the community and answer on behalf of the company and communicate with player base . if there is a failure which is absolutely obvious shouldnt it be the first priority of those titled as managers to at least address those unhappy players. what we get is yeah i got my medusa i would comeback only after holiday yall yapp here.

    this is utterly disappointing

    It was pre recorded man, they didn't even have time to ne accountable for.
    crashed was in a thread of flexing the profiles , but couldnt a drop a single message of we hear you and are looking forward to properly address the issues. as there was no response throughout the event , the only expected reply now is of yeah we did perform as our intentions you didnt like it is on you we willl look forward to better your experience next time.
    only issue wiith this being that they fumbled so hard on not relaying the value of tickets , not relaying the info , misdirecting us into believeing realm event reawrds are just extra(later they told us to look at whole event in totality), they gave stupid milestones ( sig stones of reworked champs which most of the players wont get to use)



    https://forums.playcontestofchampions.com/en/discussion/comment/2454110#Comment_2454110 You can read his response here. I don't know why this comment doesn't show up in his comments.
    I think it's not showing up since it's from last year maybe?
    I think it has something to do with it being edited but I don't know.
  • startropicsstartropics Member Posts: 1,076 ★★★★
    i want to make a crappy infographic showing the difference between banquet and cyber monday and how the banquet is objectively so much better value for the units but i'm too lazy.

    the community can't even see things objectively and just want a struggle session.

    you guys need to look at all the rewards in the banquet milestones and compare it to cyber monday just weeks earlier and be honest with yourselves.
  • ButtehrsButtehrs Member Posts: 6,506 ★★★★★
    edited January 3

    I posted a response here, and the community team posted a response in the pinned comment that's still at the top of the forums.
    https://forums.playcontestofchampions.com/en/discussion/comment/2700093#Comment_2700093

    I haven't said anything else because at this point I don't have anything else to say. I didn't think saying the same thing again was going to be helpful to anybody, but my thoughts have not changed since that post. It's probably not what you want to hear, but it's where I'm at right now.

    I'm going to wait for the data report from our analytics team. If that report changes my mind about anything I will be sure to let people know.

    I hope something changes your mind.
    2023 you wanted to incentive people to do Necropolis, meaning you wanted to reward doing content. 2024 you think its funny to see TBs running around with R3s and want people to catch up to spenders. Am I crazy or this doesn't make any sense at all?
    I mean to be fair, that is usually what happens in that gap period between new progression titles. Valiants can't exactly work towards a new one atm yet can they but thronebreakers absolutely can and kabam wants them to move up so when they introduce the next one(which is soon I'm betting) they won't be so far behind they'll just quite the game because it seems Insurmountable. Meanwhile valiants won't have to do that much to be whatever the next title is. Kabam would rather have a bunch of people make the new title because there's no point it making a new one for the handful of top 100 players.
  • SkunkcabbageSkunkcabbage Member Posts: 341 ★★★

    I posted a response here, and the community team posted a response in the pinned comment that's still at the top of the forums.
    https://forums.playcontestofchampions.com/en/discussion/comment/2700093#Comment_2700093

    I haven't said anything else because at this point I don't have anything else to say. I didn't think saying the same thing again was going to be helpful to anybody, but my thoughts have not changed since that post. It's probably not what you want to hear, but it's where I'm at right now.

    I'm going to wait for the data report from our analytics team. If that report changes my mind about anything I will be sure to let people know.

    I hope something changes your mind.
    2023 you wanted to incentive people to do Necropolis, meaning you wanted to reward doing content. 2024 you think its funny to see TBs running around with R3s and want people to catch up to spenders. Am I crazy or this doesn't make any sense at all?
    I don't think you understand sarcasm.
  • TerminatrixTerminatrix Member Posts: 3,422 ★★★★★

    Champ_197 said:

    yeah and the player who download the game , invest their time , money are giving them profit..

    Not if they are F2P... Which are the ones that complain the most. I have yet to see a whale come in here and say "Hey I spent 10 grand and this event is BS"...
    Profit? I don't think you can feed your family from farmed units...
    How would you know if they're a whale? Would they announce it? If so, would you believe them? I have yet to see a whale post in the forums period. However, there are some whales on other platforms complaining about the **** rewards. Does that count? Lol
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