The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

In Game Contacts/Messaging Broken

DrZolaDrZola Member Posts: 9,244 ★★★★★
in General Discussion
Having issues scrolling through contacts, dueling targets and generally using in game messaging and contact function.

What happens? No scrolling. Unable to tap contact or target to duel.

What broke this? It’s a very simple function and will be a large issue if duel targets become a part of the game any time soon.

Please get this fixed.

Dr. Zola

Comments

  • peixemacacopeixemacaco Member Posts: 3,928 ★★★★
    This is happening since last week

    Please @KabamPinwheel take a look at this.
  • KabamPinwheelKabamPinwheel Community Posts: 338
    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm
  • kvirrkvirr Member Posts: 1,143 ★★★★
    KabamPinwheel said:

    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

    it isn't working at all, and i'm on i-phone 14 pro
  • BendyBendy Member Posts: 7,929 ★★★★★
    KabamPinwheel said:

    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

    I think its more to do with the contacts or even searching people they move to the right so u cant message
  • Steam97Steam97 Member Posts: 269 ★★★
    KabamPinwheel said:

    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

    Sometimes I'm able to scroll down but I can't click on my contacts to like open their profiles. I use an iPhone 13
  • GamerGamer Member Posts: 11,269 ★★★★★
    KabamPinwheel said:

    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

    I can get it worked but i can’t tap one people profile ect it doesn’t work
  • DrZolaDrZola Member Posts: 9,244 ★★★★★
    KabamPinwheel said:

    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

    15 ProMax.

    I’m not able to scroll at all down my contacts. Also, I’ve had one instance where tapping a profile to duel actually worked; all others were like a dead screen.

    I’ve got a couple of ally mates with a similar issue—in game messaging down because unable to scroll through contact list.

    Dr. Zola
  • MidnightfoxMidnightfox Member Posts: 1,423 ★★★★
    Everything is missing at this point. No energy, aq energy, or war energy showing. Or units. Or anything else.
  • Robnyc71Robnyc71 Member Posts: 85 ★
    iPad, latest version. Also have no units!
  • Blackfriar63Blackfriar63 Member Posts: 95 ★
    In the contacts function: Can't scroll, Can't select for messaging, duels, etc. as related above. Doesn't function at all. I'm on android S21+
  • DrZolaDrZola Member Posts: 9,244 ★★★★★
    To be clear, the contacts bug was ongoing well before the game client crashed. The two (I don’t think) aren’t the same thing.

    Dr. Zola
  • RustyoneilRustyoneil Member Posts: 218 ★★
    KabamPinwheel said:

    Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

    Having the same problem using iPhone 16pro max
  • ccrider474ccrider474 Member Posts: 679 ★★★
    I use both Iphone 13 pro and Samsung s23+ same results on both.
  • Kingering_KingKingering_King Member Posts: 1,278 ★★★
    This has been going on for freaking months. Nothing about it till now? Come on!
  • GiedraGiedra Member Posts: 137 ★
    Contacts not scrolling is a big issue as we can’t invite people to join the alliance. Can’t remove past friends to make way for new ones Please fix @Kabam Miike
  • Darthbane3141Darthbane3141 Member Posts: 493 ★★★
    I'm also having a scrolling problem with boosts. It is really hard to scroll through to the boosts I want to use. It has been happening since the update.
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