In Game Contacts/Messaging Broken

DrZola · January 13

Having issues scrolling through contacts, dueling targets and generally using in game messaging and contact function.

What happens? No scrolling. Unable to tap contact or target to duel.

What broke this? It’s a very simple function and will be a large issue if duel targets become a part of the game any time soon.

Please get this fixed.

Dr. Zola

peixemacaco · January 13

This is happening since last week

Please @KabamPinwheel take a look at this.

KabamPinwheel · January 13

Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

kvirr · January 13

KabamPinwheel said:
Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

it isn't working at all, and i'm on i-phone 14 pro

Bendy · January 13

KabamPinwheel said:
Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

I think its more to do with the contacts or even searching people they move to the right so u cant message

Steam97 · January 13

KabamPinwheel said:
Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

Sometimes I'm able to scroll down but I can't click on my contacts to like open their profiles. I use an iPhone 13

Gamer · January 13

KabamPinwheel said:
Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

I can get it worked but i can’t tap one people profile ect it doesn’t work

DrZola · January 13

KabamPinwheel said:
Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

15 ProMax.

I’m not able to scroll at all down my contacts. Also, I’ve had one instance where tapping a profile to duel actually worked; all others were like a dead screen.

I’ve got a couple of ally mates with a similar issue—in game messaging down because unable to scroll through contact list.

Dr. Zola

Midnightfox · January 13

Everything is missing at this point. No energy, aq energy, or war energy showing. Or units. Or anything else.

Robnyc71 · January 13

iPad, latest version. Also have no units!

Blackfriar63 · January 13

In the contacts function: Can't scroll, Can't select for messaging, duels, etc. as related above. Doesn't function at all. I'm on android S21+

DrZola · January 13

To be clear, the contacts bug was ongoing well before the game client crashed. The two (I don’t think) aren’t the same thing.

Dr. Zola

Rustyoneil · January 13

KabamPinwheel said:
Will pass this along to the team. What devices are y'all using? And it is it that scrolling isn't working well/consistently or it's not working at all? Reads like the latter but want to confirm

Having the same problem using iPhone 16pro max

ccrider474 · January 13

I use both Iphone 13 pro and Samsung s23+ same results on both.

Kingering_King · January 13

This has been going on for freaking months. Nothing about it till now? Come on!

Giedra · January 13

Contacts not scrolling is a big issue as we can’t invite people to join the alliance. Can’t remove past friends to make way for new ones Please fix @Kabam Miike

Darthbane3141 · January 13

I'm also having a scrolling problem with boosts. It is really hard to scroll through to the boosts I want to use. It has been happening since the update.

peixemacaco · January 14

Android issue too.

Motorola G9 Play here

Shadow_Shooter · January 14

iPad Pro, it worked like once when i launced the app. after interacting with the user profile, coming back the scrolling stopped working. it’s now the same as described by others, i cannot interact with contacts or scroll up/down.

SirGamesBond · January 14

Multiple threads were made on contact being busted. It's been a week.
But game team only gave attention to this thread from Mr. Dr. zola

BIGMAC9940 · January 15

iPhone 15 Pro and in game direct messages still broken. Unable to scroll contacts, unable to click on profiles from contacts, and unable to click on profiles when searching to add people to alliance. @kabampinwheel

P4L · January 15

The issue is not that they are not working. They work. But you have to scroll in between names/nodes etc. it won’t allow you to scroll when you press on the name or node description.
It’s annoying af and has been ongoing since the UI update

Alone13 · January 15

P4L said:
The issue is not that they are not working. They work. But you have to scroll in between names/nodes etc. it won’t allow you to scroll when you press on the name or node description.
It’s annoying af and has been ongoing since the UI update

How to click on profile then, I can't get the pop up when clicking on pfp

Elux · January 15

Lot more bugs are appearing now game is getting unplayable with auto disconnections,wifi ,loading times,inputs maybe an emergency maintenance is needed

Nuke · January 15

Put it on the List.

SummonerNR · January 15

It's very “flaky”.
But I’ve been able to scroll if I swipe just to the left of the contact boxes, just to the left of their profile pics.
Sometimes works, sometimes not, just keep trying there.

Same with clicking on profile pic to get pop-up. Just keep trying. If doe’s not work, try getting a swipe of contacts list to move the list slightly, then try profile pic pop-up again.

Earlier, I could do it (as someone else mentioned) by beginning swipe on the separator line between contacts. (which is funny, because that often is the spot that you can NOT begin a swipe normally like in Alliance Chat Pane, etc (which always bugged me).

peixemacaco · January 16

SummonerNR said:
It's very “flaky”.
But I’ve been able to scroll if I swipe just to the left of the contact boxes, just to the left of their profile pics.
Sometimes works, sometimes not, just keep trying there.

Same with clicking on profile pic to get pop-up. Just keep trying. If doe’s not work, try getting a swipe of contacts list to move the list slightly, then try profile pic pop-up again.

Earlier, I could do it (as someone else mentioned) by beginning swipe on the separator line between contacts. (which is funny, because that often is the spot that you can NOT begin a swipe normally like in Alliance Chat Pane, etc (which always bugged me).

Ok

But we prefer to move the way we used to do.

Hope this hot fix solve this too

SummonerNR · January 16

Also seems like (and maybe this is at the crux of the issue) it is taking many seconds to “refresh” the listing page after each time.

So, checking again, I am indeed able to click on their profile pic and do a swipe of the list

*BUT* (and similar to sometimes not being able to get the Pop-up) press, but do not release, their profile pic.
If you see the profile pic being “selected”, you can then either release your finger from it to get the Pop-up for that person. -OR- while finger is still on screen you can then proceed to do your Swipe.

Seeing the Profile Pic be responsive is an indication that you can continue with the Swipe or Pop-up.

But if pressing down on profile pic does NOT highlight it, then you know that the game is still taking it's time in doing a REFRESH of the list, and you have to wait a bit until you can try again.

DrZola · January 16

Good comments. Still happening to me, although more sporadic than previously.

Dr. Zola

In Game Contacts/Messaging Broken

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