The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
What would be fair compensation for all of these bugs and issues?
Toproller89
Member Posts: 1,287 ★★★★
I’m wondering what would actually be a suitable form of compensation to make up for all the visual bugs, and laggy gameplay we have been experiencing lately
What would be fair compensation for all of these bugs and issues? 103 votes
Units
39%
41 votes
Revive and energy pack
33%
34 votes
Tier 1 Primordial Dust
4%
5 votes
Other - please comment what you would like to see
22%
23 votes
2
Comments
I believe the visual bugs have had the greatest impact since it causes certain game modes to be unplayable, and has caused a delay in AW which impacts those in highly competitive alliances. You literally cannot see the screen, background, and the fight itself.
The bugged champions are unplayable, and have caused unavoidable losses in fights. One of them is Spiral. A lot of us spent money, or saved tons of Titan shards for her. She has been in limbo for a month now since her suggested playstyle and rotation involving her special attack, has been costly to use.
IMO, once these reports start pouring in, and shows that they are impacting the playerbase in an unsatisfactory way, Kabam should take them seriously and proactively send out mass comp, as an apology or appreciation for dealing with the constant problems, while they are investigating them.
I know games are going to have problems, but this seems like an overload and excessive. And with Kabam dropping the ball on so much and seemingly taking steps backwards, this would show playerbase that we are somewhat valued.
With that being said, here's the appropriate comp I think we are deserving of IF comp is progression based. If it's not, then there are ideas for that too. I know it may not resonate well with some players, but it's just my opinion. It's partially modeled after a "care package" we used to get in 2021 (pictures attached at bottom), but updated.
Crystals:
Valiant: 2 x Titan Nexuses and 1 x 7* Nexus.
Paragon: 2 x 7* Nexuses.
TB and below: 2 x 6* Abyss Nexuses.
Rank Up Gems:
Valiants: 3 x 7* r2-3 Generic Rank Up Gems.
Paragon: 2 x 7* r2-3 Rank Up Gems, T1 and T2 "Saturn" Dust
TB and below: 3 x 6* r4-5 Rank Up Gems, T1 and T2 "Saturn" Dust.
Catalysts:
Valiants: 6 x T6CC Selectors
Paragon: 3 x T6CC Selectors
TB and below: T5CC Selectors
Awakening Gems:
Valiant: 10,000 7* AG shards.
Paragon: 5,000 7* AG shards.
TB and below: 1 6* Generic AG.
Gold:
Valiant: 10 million.
Paragon: 5 million.
TB and below: 3 million
Energy: 20 max energy
Potions:
30 L1 Revives
20 L2 Revives
10 L3 Revives
20 L5 Health
10 L6 Health
10 L2 Team Revives
10 L6 Team Health
Same for AQ/AW/Incursions/Raids--adjust revives according to limit.
Boosts: (for all modes)
10 30% Health/Attack Boost
10 15% Attack
10 25% Health
30,000 Battleground Tokens, 10 Victory Shields, 10 Rerolls, 1,000 Elder's Marks.
10,000 Glory
1.5 million Loyalty.
400,000 Incursion Artifacts.
This should be fair, and a big enough band-aid to show genuine care for players.
Old "Care Package"
More realistic and hardly game breaking are potions and revives… on a periodic basis in small quantities. Why? More than anything it’s a continued acknowledgement that these massive bugs are still in game. The community wouldn’t need to pepper the forums with “does Kabam know x?” If small care packages are distributed every few days until the hotfix is applied… the assumption would be “yes.”
It would also help bring about goodwill when non pro player things are implemented or changed in the meantime. We all wouldn’t be scratching our heads as to why Kabam seemingly prioritized something controversial over fixing bugs.
The way each update has its share of bugs, yeah, health and revives might be a lot more abundant than before… but Kabam can consider that a a continuing incentive to release cleaner updates. But I what to I know…I thought opening arena express for 2 weeks would be a great goodwill gesture. Kabam thought it best to just strip it from current sigil purchasers with no comp for 2 weeks.
With all due respect, this whole "game breaking" psychology has got lot of players minds in bondage, and believing that you don't deserve better, top tier comp, for having to constantly endure one game issue after another.
As I stated, this is what I think is suitable for the neverending, persistent problems, and lack of communication from Kabam. It's not a "fix all", but at least it can help alleviate the damage that's been dealt, and should be enough to last for a while, and soothe the pain of any new bugs and issues that WILL arise.
Potions and revives in small quantites? This is right up Kabam's alley as they only issue the L2 revives and L5 health potions in small quantities like "x3" or "x5". That is the norm and is not enough of a "thank you for being a loyal player and for tolerating our screw-ups". Those will quickly get used up as we play the game, and will have to wait until kabam releases the next batch.
Also, champs have massive healthpools now, so a few potions here and there isn't going to suffice. Keep in mind that Kabam has pulled some anti-player moves by removing the old revive farm, and stopping the monthly revive and health offer. If they go the potion route, they should increase all revive potion inventory cap, and fill it up with L3 revives and L6 health potions, and increase the overflow expiration time from 2 weeks to 1 month.
The visual bugs impacting Necro runs is probably the most egregious examples in need of attention. If you need to take Guardian path or get stuck there, you are effectively locked out of quests until the issue is resolved or quit and lose any resources used.
It also is not all on the community managers either, it would be nice if the support team would be able to just reimburse resources used in those situations and or do simple things like put your champs back in fights.
This seems like an adequate compensation.
I wonder what @KabamPinwheel thinks about it
Its the same psychological fallacy that says there's such a thing as a "pro-player" bug or exploit. When a bunch of players get exploitively high rewards, that doesn't help "the players." It just helps them, at the expense of everyone else, because the game isn't static. Everything is balanced around performance averages. When players exploit a bug, they are like students cheating on a test that is graded on a curve. Their grades don't just go up, everyone else's grades go down. More rewards for some means everyone else's rewards get harder to get.
Giving people more stuff isn't a good thing. It just means the devs will have to work harder to create stuff of greater value, which inevitably devalues those good things. Rewards are their own worst enemy.
People like to point to the days when Kabam used to hand out those huge compensation packages as an example of what to do in the future. But in fact, I'm pretty sure Kabam learned what the long term impact of those were, and that's why we don't get them now. They aren't examples to follow. They are cautionary warnings of what not to do. Players got used to them, then hooked on them. Very quickly, players began claiming those compensation packages were things we just always deserved, so long as anything was something they didn't like. Or even, just because.