Connection issue when logging in

Comments

• SummonerNR Member, Guardian Guardian › Posts: 13,432 Guardian

  January 24

  Starting up the game, while you are currently on a call ?
  
  Guess I could ask, similarly, if you are playing the game, and THEN a call comes in, does it interrupt the game ? (I assume that might get treated as a sort of swapping of the active program ?)
  
  Also, does it depend if you have “WiFi Calling” turned on ?
  Maybe using WiFi (when available) for your calls (which is a setting in the OS), instead of Cellular, might have a adverse affect on whether any currently running app has it's connection (like to Kabam servers when doing a fight) momentarily interrupted.

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• DNA3000 Member, Guardian Guardian › Posts: 20,217 Guardian

  January 24

  I recall hearing some buzz about WiFi call distruptions recently on iOS devices, but I haven’t seen the issue myself nor do I have specific details about the problem. But I would recommend disabling WiFi calling temporarily whenever you see issues with normal phone calls being disrupted when otherwise using WiFi.
  
  If you’re not on WiFi and actually playing on cellular, that sounds weird unless it’s on an older 2g/3g network. I wouldn’t ordinarily expect any amount of internet usage on a 4G or higher network interfere with incoming voice calls (I think its all VoLTE anyway).

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