I never would have opened one had it not been called Void Crystal (implies Void and assuming that's how it got messed up too). Really hoping they can refund the shards and take my char, or even swap my 1/25 Sentry for a 1/25 Void (as I did successfully pull a feature...)
Everyone should just get the champs taken back and refunded the shards. Kabam have shown they can do this by taken back rewards earned through glitches
Maybe just remove the crystal, and then ask every summoner that opened the wrong crystal to choose one of the two: Keep the prize or get the shards back.
I can't think of a fairer thing
Maybe just remove the crystal, and then ask every summoner that opened the wrong crystal to choose one of the two: Keep the prize or get the shards back.
I can't think of a fairer thing
That’s not fair. It gives you a free run at rewards with no downside.
Maybe just remove the crystal, and then ask every summoner that opened the wrong crystal to choose one of the two: Keep the prize or get the shards back.
I can't think of a fairer thing
That’s not fair. It gives you a free run at rewards with no downside.
What isn’t fair is people using their resources on something that wasn’t what they were led to believe. Refund everyone that opened the incorrect crystal the full amount of the shards used is the only responsible thing to do. And no, I didn’t open any, doesn’t mean that the right thing shouldn’t be done just because it doesn’t affect me.
Same here I opened 2 crystals and thought it’s the Void, got Sentry and Spider-Man. I really hope kabam will be nice and refund the shards since it wasn’t our fault.
Maybe just remove the crystal, and then ask every summoner that opened the wrong crystal to choose one of the two: Keep the prize or get the shards back.
I can't think of a fairer thing
That’s not fair. It gives you a free run at rewards with no downside.
It is an option. You have all the right to get the shards back.
But imagine you actually got something that you don't want to switch for the shards. That's the point of this choise, to either keep what you got or have it taken away and get the shards back
Maybe just remove the crystal, and then ask every summoner that opened the wrong crystal to choose one of the two: Keep the prize or get the shards back.
I can't think of a fairer thing
That’s not fair. It gives you a free run at rewards with no downside.
What isn’t fair is people using their resources on something that wasn’t what they were led to believe. Refund everyone that opened the incorrect crystal the full amount of the shards used is the only responsible thing to do. And no, I didn’t open any, doesn’t mean that the right thing shouldn’t be done just because it doesn’t affect me.
The correct crystal is now up. You can safely spin for Void at this time. Make sure you restart your game first to be able to see the correct Crystal. It should be called "Sentry Crystal"
Now, we have not yet decided what actions we are going to take, but since the problem has been resolved, we can start those conversations.
You got to be kidding me! "KABAM" I can't believe I have to go to the forums to get 5-shards back. Excited for the chance to open 2 featured crystals and its a science champ i want/need. Passed on sentry to open Void and the wrong crystal has been put in the game by Kabam. SMH - yes I opened 2. SMH For all that's right in the world fix this!! I want a chance at the void or you can just give me him, LOL. Thanks and expect things to go the players way on this. Please fix this error!!
The correct crystal is now up. You can safely spin for Void at this time. Make sure you restart your game first to be able to see the correct Crystal. It should be called "Sentry Crystal"
Now, we have not yet decided what actions we are going to take, but since the problem has been resolved, we can start those conversations.
Hey guys, we're looking into this right now. Will have it fixed ASAP.
Please do something because i'm hearing a lot of players ( myself too) that has been screwed up, opening those without realize it was the wrong one
I already have sentry because i opened 7x crystals for him (105.000 5 star shards)
Not mention the disappoint that Sentry is for now, but this time i wanted to try to pull Void
Basically i just wasted 60.000 5 star shards for 4x wrong crystals
At least a partial refund of shards or something, if you can't reverse the opening
But this can not be considered our fault
In all honestly we made the same mistake as the programmers. Took a crystal labeled as void at face value. Its all fixable I'm sure. Just need to give them a bit of time to rectify
Okay, I pulled two freaking sentries (and a freaking Groot). Only bought them bc I thought it was supposed to be void based on I game message and description. Sentry is awful. What’s the deal?
Comments
I can't think of a fairer thing
They did something similar with Greater Gifting Crystals. Cases like these are really hard.
I'm just hoping I'm not just stuck with the champ I didn't want that was also feature. =/
What isn’t fair is people using their resources on something that wasn’t what they were led to believe. Refund everyone that opened the incorrect crystal the full amount of the shards used is the only responsible thing to do. And no, I didn’t open any, doesn’t mean that the right thing shouldn’t be done just because it doesn’t affect me.
It is an option. You have all the right to get the shards back.
But imagine you actually got something that you don't want to switch for the shards. That's the point of this choise, to either keep what you got or have it taken away and get the shards back
The correct crystal is now up. You can safely spin for Void at this time. Make sure you restart your game first to be able to see the correct Crystal. It should be called "Sentry Crystal"
Now, we have not yet decided what actions we are going to take, but since the problem has been resolved, we can start those conversations.
You got to be kidding me! "KABAM" I can't believe I have to go to the forums to get 5-shards back. Excited for the chance to open 2 featured crystals and its a science champ i want/need. Passed on sentry to open Void and the wrong crystal has been put in the game by Kabam. SMH - yes I opened 2. SMH For all that's right in the world fix this!! I want a chance at the void or you can just give me him, LOL. Thanks and expect things to go the players way on this. Please fix this error!!
Best Regards Archer006 LGN-1
Let's talk
We shouldn't have to inspect the contents of a crystal labeled as "Void"