Wrong Featured Crystal?

Shouldn't it be Void, not Sentry?

Comments

I get your point, and up until some point I do agree , all I say is that every player should receive the same amount of champions. So if some players get a second, everyone should. I'm not asking for void, a second featured Crystal I'm not even asking for a refund, even if I get a Luke cage, carnage, she hulk or iron patriot, that would be fine with me... just the same amount

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Gwendoline

If everyone gets a second champ I'll be really pissed for not opening the crystal when I noticed it was the wrong one.

The current solution might not totally be fair, but it's the fairest option to the most people. Any other solution would be even more unfair to even more players.

Droggs

So we all can agree to disagree. Some think it is fair and some don't. Bottom line here is kabam should be more careful as well as the players in the game. We know Kabam's track record with releasing content or items that are not ready. If this happens again (kabam releasing a crystal as not intended), and ppl open another crystal and not read before opening in it then shame on them. They get what they deserve.

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Gronholm14

Weird logic there hubris. You are saying only the folks who purchased the crystal and pulled sentry suffered from false advertising, even though the advertising was the same for the folks who purchased the crystal and didn't pull sentry? All the while the crystal on offer supposedly had a 0% chance of the void for 100% of the purchasers.

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Darklord2099

Ridiculous solution and totally absurb, i would like my shards back and if i pull kamala khan in the right crystal i am ok with it, but not in the wrong crystal. Kabam please revisit the solution and make it right for those bought the right crystal and those who bought the wrong one

Gronholm14

I've read all of your posts hubris along with the others. You have stated that kabam made a mistake and falsely advertised yes?

Justice_Evo_8

Keep sending in tickets. This fix is ridiculous.

This was my reply to supports response about the fix...

No. That’s not how it works. You guys placed the wrong crystal in the store. Just bc they are both feature crystals does not mean it would have been the same outcome. That doesn’t make any sense. Its RNG and it isn’t based on time. If I opened a sentry crystal the same exact time as I opened a Void crystal I would get two different champions not the same one. It’s two different variables which would have had two different outcomes. I need to speak to a higher person up the ladder. This is ridiculous and I will not let this go. I want my hard earned 15k 5* shards back so I can buy the crystal that you guys were supposed to have in the store. It is your mistake and this is not an adequate fix. I need to speak with a supervisor or manager.

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Gronholm14

I pulled kingpin. I just noticed you were very opinionated on this matter and wouldnt want you to stop now as I think you deserve a chance to defend your reasoning. Do you believe there was even a mistake made by kabam?

Justice_Evo_8

@Hubris_hater I pulled Phoenix. Great for prestige, but I wanted my shot at void. I got a Science 5* 3 to 4 from act 5. I still would have said something even if I pulled one of those champs.

Justice_Evo_8

@Hubris_hater you obviously haven’t followed through with tickets to support before. That is the only way to get an actual response and solution from them. It normally takes about 5 or 6 different messages.

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Gronholm14

@Hubris_hater I want you to assure you I'm not trying to be combative in any way but as I said I had read your arguments already and understand those arguments. But they are predicated on the fact that you believe kabam actually made a mistake and owes even 1 person compensation. If you could humor me, why do you believe there needs to be compensation when a void will be showing up in their mail box for every sentry that was pulled?

Gronholm14

I will actually answer this for you. In your words, there was "false advertising,". Ok so I will follow your logic. There was an email sent out stating void was available. 100% of the people who who purchased the incorrect crystal went to the crystal store, saw the same crystal on offer and paid 15k shards each. The moment they realized the crystal was the wrong one may be different for all, but they purchased it under the same conditions of advertising. The outcome of those crystals were different, yes, but the conditions of influence of purchase were the same. If this is the case, then compensation in the end must be for this false advertising ALONE that you mention and it applies to all, or it applies to none regardless of the outcome.

Gronholm14

Here's an analogue of this scenario. You go to the butcher they have a display of different cuts of wagyu beef. you look at it and purchase some tenderloin. You find out later that it wasn't wagyu at all that you purchased and the butcher accidentally set out black angus beef instead. Accidental yes, but is it false advertising? You are saying yes it is. Why should only those who purchased the tenderloin be compensated By receiving the correct wagyu plus keeping the black angus and those who purchase ribeye not be are just stuck like chuck. Maybe this is oversimplification but no one in their right mind would say it's ethical to apply compensation to some and not all IF this apology by way of compensation is because of false advertising like you said.

Justice_Evo_8

@Hubris_hater so you are telling me that if it would have been the correct crystal I still would have pulled Phoenix? Like a 100% chance that I pulled Phoenix? Do you have the coding that show this would happen? It’s ****.

Justice_Evo_8

And I don’t want a 2nd champ. Idc about that. I want to spin a crystal that actually has void in it. I am done with this conversation though. You see it your way and I see it my way.

CoatHang3r

@Gronholm14
The difference between the Void and Sentry crystal is which feature champion is a possible outcome.

If you like analogies, this is like Kabam awarding champs based on a roll of a die. Everyone who rolls a 6 gets the featured champion all other rolls are not the featured champion, this is ubiquitous across all featured crystals. If you opened the wrong crystal and got Sentry you did so by rolling a 6 which would've been the same outcome if you had opened the correct crystal for Void. To fix this you give everyone who rolled a 6 on the wrong crystal a Void.

Gronholm14

Now here is a problem I have with scenario B you gave. I pulled kingpin who is a subfeatured champ. I am not a coding expert but if we consider the RNG system and how I'm under the assumption it works. There is a digital roll of the dice and you land on a number that dictates you will get a subfeatured champ. At the time of the crystal that had Sentry as the featured champ the subpool consisted of 10 champions doc oc through modok. So your chances of pulling a specific sub featured is a new roll of a 10 sided dice. But if the crystal is now a featured crystal with void, the sub featured pool is increased to 11. The odds of me pulling kingpin are no longer the same. iF this is the case, and again I'm not an expert, those who pulled a subfeatured may indeed have been affected.

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New_Noob168

Technically, this is a fair solution for what happened.

The only unfair part was the folks who pulled Sentry, technically get 2 5*, but if you think about it, from Kabam's standpoint, what do you want them to do? They can't take away Sentry because what if someone awoke their champs and put stones on them. You are going to pull those also to unawaken the champ? You need to be reasonable and what is the fairest solution.

GroundedWisdom

Justice_Evo_8 wrote: »

Keep sending in tickets. This fix is ridiculous.

This was my reply to supports response about the fix...

No. That’s not how it works. You guys placed the wrong crystal in the store. Just bc they are both feature crystals does not mean it would have been the same outcome. That doesn’t make any sense. Its RNG and it isn’t based on time. If I opened a sentry crystal the same exact time as I opened a Void crystal I would get two different champions not the same one. It’s two different variables which would have had two different outcomes. I need to speak to a higher person up the ladder. This is ridiculous and I will not let this go. I want my hard earned 15k 5* shards back so I can buy the crystal that you guys were supposed to have in the store. It is your mistake and this is not an adequate fix. I need to speak with a supervisor or manager.

You would get two different outcomes because you would open two different Crystals. What Featured is in it has nothing to do with what you land on. I'm sorry, but the argument that it may have been a Void if he was in it, is not sound.

Gronholm14

@CoatHang3r that doesn't sound very random though? It sounds predetermined. As if there is an order of crystals given out and it is first come first served.

3 8 1 6 3 6 0 2 1 9 4 4 8 9 7 5 6 6

These are the order the crystals will be given out an out and 6 gets the featured, you just don't know where you are in line when buying them. I really don't know how it works but I would have thought that the number is generated randomly at the time of purchase, so if you purchased the crystal even a fraction of second later than you intended it would be a different outcome because it is a true random roll.

CoatHang3r

@Gronholm14 @BitterSteel

You rolled for a featured champ with the same chance as any other featured champ. You either got the featured or didn't get the featured. The only difference between between rolling the crystals is which featured champ was awarded and that has been accounted for.

Woo, superstition, mistrust, and incredulity do not affect the outcome of the crystal you rolled in the past.

Speeds80

You had your chance at void, he came out as sentry and you would have ended up with void if you pulled sentry, to take all of the hundred percent of people’s champs back off them, some of them pulled blade or archangel, imagine that uproar for one second, they have slightly helped the 1% of people that pulled featured, as opposed to annoying the 20-30% of people that got a good champ, seriously get over it, why do so many people here comlain about fairness for the handful of people who end up with a slight advantage of an extra garbage champ, no solution would have made everybody happy, as Gwen said she would have been annoyed if they have everyone two champs, bunch of entitleds in here

Gronholm14

@CoatHang3r I pulled a subfeatured champ kingpin. I have been told by @Hubris_hater and now by you that had this crystal been the correct version, I still would have pulled kingpin. Can you say for certain that I was not affected opening a crystal that had 10 subfeatured champs vs one that was supposed to have 11 subfeatured champs?