Twitch drops still broken.

It says "claim" but the button doesn't work. Is it time for a new platform yet?

Comments

Thank you for the update @KabamDORK that goes a long way. I think that’s what the community seeks the most. Communication. Thanks again.

England73738

Sorry for the delay here, I'm still working on this with the team and taking a little longer than expected. I'll be updating through out the day on this as I get the information.
Thanks for the update

Giving an update to the discord as well might help
I got banned from the discord for spamming WE DEM BOYZ can you believe they would ban me over such dribble but any whose me and da BERO BOYZ makin NOIZE and AIN NOBODY GON STOP US CUH yessirski on Dat Bluderky Turkey

Are you ok?

BringPopcorn

Oh no, they put a promo code to compensate the issue. You complaining little kids better rush to get it, make it as fast as possible or someone from Kabam will start spamming you with messages such as "We put a promocode 2 hrs ago WHY DIDN'T YOU CLAIM IT?!"

KabamDORK

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..

_Pez_

I don't really care but before you get any complaints, the code message said it gave 2 copies of April 4th bundle but I think only 1 actually came through ingame. If it's meant to be 3 reunion crystals it's fine, but if it's meant to be 6, its not set up properly

BringPopcorn

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..

Gotta be something else too. Mine didn't work I went to check and I was already linked 🤷

ButtonMasher3000

@KabamDORK only 3x reunion crystals showed up from the code. Don’t recall the refills and revives, but guessing those are lower than what was mentioned on Twitch too

Jhenny

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..

KabamDORK, we as a community very much appreciate your transparency and love that you respond, but a few things here.
I don't know if it's just me but the Code isn't working for me
and in terms of actually being connected

Jhenny

Actually nevermind, I refreshed the page and apparently I am not signed in anymore, it works now

Jhenny

Tho it only gave the top row rewards

Cap_Murica

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..

Gonna disagree on this one. My account is linked, yet I did not receive any claimed items.

DocWest

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..

My account has been properly linked this whole time. I used to get the drops no problem but that stopped working two streams ago. I only got 1 drop from the first problematic steam and yesterday not a single drop came through. I just deleted and then reconnected my account and will see if that helps next time.

With that said, it has to be a bigger issue than accounts not being connected.

England73738

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..

Hi. My account is connected and I still didn’t get the drops. I think that’s the same with the majority. Just so you know :-)

Jhenny

I think KabamDORK is doing his best here, there's no use being antagonistic, he is only relaying information he is told

Cap_Murica

@KabamDORK only 3x reunion crystals showed up from the code. Don’t recall the refills and revives, but guessing those are lower than what was mentioned on Twitch too

Weren't we supposed to receive 6 reunion crystals? The code gave only 3! Jeez.....how do you guys mess this up too?
@KabamDORK

Gamer

I think KabamDORK is doing his best here, there's no use being antagonistic, he is only relaying information he is told

It the game team they’re totalt losing it.

JackTheSnack

MCOCONPCDROPS is code. Only giving 3 reunion crystals at the moment. And I have to disagree about the accounts not being linked bc I’m linked up in web store account (and that ID) as well as my twitch

Usagicassidy

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases.

I will say, I highly doubt this is the case for a "large portion of cases" unless it's meant as something like "a large portion is 20%" in which case an odd phrase. Cause I'm assuming the majority of us have already had it linked. This isn't our first rodeo with this.

JESUSCHRIST

A simple google search reveals that twitch drops has been buggy for other games as well, over a long period of time

I propose that Kabam stop using twitch drops bcos it ain't working for many games

Raido

I think they didnt find the issue, its just an excuse to not deal with it right now, beacause im linked too and got nada.

No offence but it feels that way.

Gamer

Redeeming it again works

RottenSwamps

It clearly isn't the issue, also, the code doesn't give the intended amount of reunion crystals and energy refills, or even the level 5 health potions.

Jhenny

Redeeming it again works

Wait, yeah i think you are supposed to redeem it twice, second time worked too

Jhenny

@KabamDORK I think it's intended that the code is supposed to be redeemed twice right? I think it would be best if it was mentioned in the post so everyone knows

Raido

@KabamDORK I think it's intended that the code is supposed to be redeemed twice right? I think it would be best if it was mentioned in the post so everyone knows

They just changed that, i tried it twice when it first dropped and didnt work.

Cap_Murica

Redeeming it again works
Wait, yeah i think you are supposed to redeem it twice, second time worked too

They just activated the 2nd redemption! I tried doing it a few minutes back and got the message 'limit reached'!

Jhenny

I see, alright good to know

KabamDORK

@KabamDORK I think it's intended that the code is supposed to be redeemed twice right? I think it would be best if it was mentioned in the post so everyone knows

Yes intended. Having a heck of a day today! Hope everyone else's Friday is going fantastically!

Usagicassidy

@KabamDORK I think it's intended that the code is supposed to be redeemed twice right? I think it would be best if it was mentioned in the post so everyone knows

I mean, they didn't even make a comment about the code in this very thread - just a comment about the issue and a link to a post with the code buried at the end lol.

Slonerko

Hey all, here's where we are on this one.
A big key we found in the investigation was for people to make sure their Kabam ID accounts were connected before claiming drops. While this isn't the sole cause, it definitely was a large portion of cases. You can find more information here: https://forums.playcontestofchampions.com/en/discussion/395333/twitch-drops-and-kabam-id/p1?new=1

Unfortunately when things break, there isn't always an easy fix and isn't always something to say immediately to resolve the issues as quickly as I would like. All that said, I want to extend a massive thank you and appreciation for all of the patience and understanding shown through this episode.

Till next time..
Hi. My account is connected and I still didn’t get the drops. I think that’s the same with the majority. Just so you know :-)

I was connected on the Kabam site (kid.kabam.com) but I wasn't appearing as connected on twitch.tv when I opened my account in a browser. I had to disconnect my account on Kabam's site and reconnect it; now it shows as connected in both places.