My 13yr old son accounts suspended for 3 days

It says he was using a third-party software, which is not true. My son accessed the game the regular ways. That is through Google Play Store to play MCOC or going through Summoner's Market.

This is putting a very bad taste in my mouth because what is this teaching my son. He is not a cheater but has been punished like one. The dude is now stressed about this because his main is in an ally doing Raids, and he does war as well.

His accounts are below.

Comments

FrostGiantLord

Unrelated, but how is your son's Thronebreaker account somehow in a Plat 6 alliance? Seems shady to me

MrSakuragi

Unrelated, but how is your son's Thronebreaker account somehow in a Plat 6 alliance? Seems shady to me

It’s not. That’s a long standing bug where if you look at someone else’s profile it shows the placement of your own alliance. If you look closer, you can see his kids alliance has a war rating of 374 so definitely not plat.

Sarah245

Kabam should be booked for suspending juveniles

willrun4adonut

You shouldn't not tell us it's your son's account with his age and post his account name. Might want to practice internet safety.

FunnyDude

You shouldn't not tell us it's your son's account with his age and post his account name. Might want to practice internet safety.

I'm 100% sure his son is innocent, there is no way for someone like this to know how to use mod

BringPopcorn

I need to see IDs and a birth certificate. It could just be some random dude making up a story.

NoahSansman

I need to see IDs and a birth certificate. It could just be some random dude making up a story.

Social security number too, just to be sure.

BringPopcorn

I need to see IDs and a birth certificate. It could just be some random dude making up a story.
Social security number too, just to be sure.

You are assuming they are American you self centered American!! (Its a joke)

Emilia90

You shouldn't not tell us it's your son's account with his age and post his account name. Might want to practice internet safety.
I'm 100% sure his son is innocent, there is no way for someone like this to know how to use mod

You’re underestimating teenagers

sketzshane

I don't need to prove anything to anyone... my son has been playing the game since he was 6. He started playing before me and lost interest around a year and a half after... He came back few months after that and couldn't get back into that 1st account so he created that new "main account". The thronebreaker account was just created 3 months ago.

Even though my prestige is 27.7k; he is better than I am and Yes, MrSakuragi that Plat6 AW is a visual Bug based on the alliance I am in. My son is in a Gold 6 AW on his main and not even sure what AW for his 2nd account.

Anyhow...UPDATE... we un-installed the game few hours ago and re-installed it so he now has access to his 2nd account but his main is still suspended.

Waiting to see if he is going to wait 3 days before getting back access to his main.

sketzshane

We are also not American...

Furrymoosen

I don't need to prove anything to anyone... my son has been playing the game since he was 6. He started playing before me and lost interest around a year and a half after... He came back few months after that and couldn't get back into that 1st account so he created that new "main account". The thronebreaker account was just created 3 months ago.

Even though my prestige is 27.7k; he is better than I am and Yes, MrSakuragi that Plat6 AW is a visual Bug based on the alliance I am in. My son is in a Gold 6 AW on his main and not even sure what AW for his 2nd account.

Anyhow...UPDATE... we un-installed the game few hours ago and re-installed it so he now has access to his 2nd account but his main is still suspended.

Waiting to see if he is going to wait 3 days before getting back access to his main.

So your son has been breaking ToS for 7 years while he was under 13...

Herbal_Taxman

You shouldn't not tell us it's your son's account with his age and post his account name. Might want to practice internet safety.
I'm 100% sure his son is innocent, there is no way for someone like this to know how to use mod

You must not spend time around any 13 year olds. My kids could figure out how to hack the Hubble telescope if they were motivated enough.

BringPopcorn

You shouldn't not tell us it's your son's account with his age and post his account name. Might want to practice internet safety.
I'm 100% sure his son is innocent, there is no way for someone like this to know how to use mod
You must not spend time around any 13 year olds. My kids could figure out how to hack the Hubble telescope if they were motivated enough.

To be fair, I would be more worried if he spent too much time around too many 13 year olds. This is one of those times where not knowing is a lot better.

ViperOfChampion

ofc ur son started playing when he was in first grade

Typhoon

Plot twist, OP has no son and these are his own accounts and he's trying to generate sympathy using a child as fodder.

... boy that got dark.

Kingering_King

Unrelated, but how is your son's Thronebreaker account somehow in a Plat 6 alliance? Seems shady to me

The alliance TIE- has cavaliers the last time I checked, not surprised a thronebreaker is in plat 5.

sketzshane

I only created this thread to highlight the fact that my son is innocent, pissed that he can't play Raids etc because his account is suspended. I thought someone from Kabam would possibly send advice by a message or something. This thread seems to be going nowhere when I have persons asking if these accounts are mine; so it shows how bored people are because Why would I create all of this? This thread can be closed because who I meed to respond ain't responding.

Typhoon

I only created this thread to highlight the fact that my son is innocent, pissed that he can't play Raids etc because his account is suspended. I thought someone from Kabam would possibly send advice by a message or something. This thread seems to be going nowhere when I have persons asking if these accounts are mine; so it shows how bored people are because Why would I create all of this? This thread can be closed because who I meed to respond ain't responding.

You'd be surprised (or maybe you wouldn't be) at the stories people spin up on the forums with regards to how they are wrongly banned. So yes, people are skeptical. Why doesn't your son post on the forums himself?

Furrymoosen

Plot twist, OP has no son and these are his own accounts and he's trying to generate sympathy using a child as fodder.

... boy that got dark.

Plot twist to the plot twist - OP raised themselves and is both his own father and his own son.

willrun4adonut

And I tried to raise the point that you shouldn't tell everyone your child's ign and age. It would have just been fine if you left that out.

Also, can you imagine being six years old and having Dad explain everything that's going on in global?

GroundedWisdom

This Thread is very awkward.

SummonerNR

I don't need to prove anything to anyone... my son has been playing the game since he was 6. He started playing before me and lost interest around a year and a half after... He came back few months after that and couldn't get back into that 1st account so he created that new "main account". The thronebreaker account was just created 3 months ago.

Even though my prestige is 27.7k; he is better than I am and Yes, MrSakuragi that Plat6 AW is a visual Bug based on the alliance I am in. My son is in a Gold 6 AW on his main and not even sure what AW for his 2nd account.

Anyhow...UPDATE... we un-installed the game few hours ago and re-installed it so he now has access to his 2nd account but his main is still suspended.

Waiting to see if he is going to wait 3 days before getting back access to his main.

Do you and him each play on YOUR OWN SEPARATE PHONES ??

Or has he been playing on your phone, and then when you started playing too (even though separate account), now the game started seeing 2 different people playing from same phone ? (based on potentially different play styles, etc, or whatever maybe they can use for detection)

Multiple accounts on save device are OK. But wonder if multiple PEOPLE on same device (even if different accounts) might look suspicious ?

(since you said “WE” uninstalled and reinstalled)

DNA3000

I only created this thread to highlight the fact that my son is innocent, pissed that he can't play Raids etc because his account is suspended. I thought someone from Kabam would possibly send advice by a message or something. This thread seems to be going nowhere when I have persons asking if these accounts are mine; so it shows how bored people are because Why would I create all of this? This thread can be closed because who I meed to respond ain't responding.

If you believe you or your son's accounts were banned in error, you should open support ticket. In general the people on the forums can't help in such situations.

The most recent ban wave was not for cheating, even if the suspension message references "third party software." The ban wave targeted unauthorized game clients or clients downloaded from unauthorized sources. As far as Kabam is concerned, all of those are "third party software."

Kabam has identified instances where some players were misidentified and incorrectly banned and is working to reverse those bans specifically, and provide compensation for the error. But if you are absolutely positive that your son:

a) only played on authorized devices
b) by downloading from authorized app stores (according to Kabam, there are only five: Apple's App Store, Google Play, Steam, Flexion, and its down download webstire, all others are not authorized) and
c) never shared his game account with friends or alliance mates who could have themselves broken the rules on their devices and got your son's account's flagged

then I would recommend opening a support ticket.

As to why would you lie? None of us knows if you're lying or why you might lie, but we've seen so many blatant, ridiculous, and downright idiotic examples of such in the past that there is literally nothing you could say that doesn't contain the possibility of it being manufactured. If you aren't lying, then you probably have no reason to lie. But if you are lying, the reason you'd be lying now is that you're a liar, and that's what liars do. We simply cannot judge based solely on whether or not it would be logical to do so.