Request for Compensation: Missed Alliance Milestone Rewards Due to Removal During Christmas Event

Dear Manager,

I would like to address an unpleasant experience regarding the alliance reward milestones in the recent year-end Christmas event. During this major annual event, I was unexpectedly removed from my original alliance without prior notice. After joining another alliance and participating in the year-end event, I purchased crystals, and the mission interface indicated that I would be eligible to receive alliance milestone rewards two days later. However, I was once again removed from the alliance before I could claim the rewards, causing me to miss out on the remaining substantial rewards that were just two days away.

I do not understand why players can be removed from their established alliances during such a major event. Although the event has now ended, as a long-time fan, I have been playing the game with a sense of regret over the past few days. I feel quite disappointed about missing out on the alliance rewards due to this mechanic.

My questions are:

1. Is there any possibility of compensating for these missed rewards?
2. Could the alliance system be adjusted to include protective measures for non-organizer players during major events like this?

Thank you for your attention to this matter.

Comments

NARWH4L

Dear ChatGPT,

Unfortunately it is what it is sometimes. There isn't anything that can or would be done. Setting up a system that prevents players from being kicked from an alliance would be overall bad for the health of the game. Your best course of action is to build a relationship with an alliance you can trust and stick with them long-term rather than hopping into a new alliance for a single event. Joining alliance for a single event is risky because some people love to just kick others for fun, but also because if you're only joining for that one event then it is likely that you weren't living up to the expectations the alliance had for you. You could've been kicked for a good reason.

To add, you wouldn't have gotten any rewards from the new alliance if you were kicked by the first one during the event. Once the event starts, you need to remain with whatever alliance you were in prior to the start.

Yes, the situation stinks and disappointment makes sense, but it's not Kabam's responsibility to make it up to you.