Same problem. Works fine on WiFi but the second I leave the house it’s not connecting. Gonna be really hard to run aq today being at work with no WiFi! Smh
I just downloaded a free vpn app and now I can connect. Just have to redownload the entire app thanks to the wonderful advice of KabamMike to uninstall and reinstall. 😒
Same problem. Works fine on WiFi but the second I leave the house it’s not connecting. Gonna be really hard to run aq today being at work with no WiFi! Smh
couldn't agree more, specially when running map6...... im almost positive im getting kicked off my alliance for this BULL. My line app is blowing up cuz im not in AQ..... not fault kabam can get an update right...
Thank you all for your patience as we're working to resolve this issue. Our team has been working through the night to see what could be the cause of this problem, and why it would only be affecting users on T-Mobile. As soon as I have more information, I will let you all know.
If we need some more information, or need to test some things out, we will post in this thread. I'm also renaming the thread to be more clear.
Thank you! It’s not a formal announcement on the main page, but it’s a step in the right direction. We appreciate you’re update @Kabam Miike . And thank you for clarifying the thread title.
Thank you all for your patience as we're working to resolve this issue. Our team has been working through the night to see what could be the cause of this problem, and why it would only be affecting users on T-Mobile. As soon as I have more information, I will let you all know.
If we need some more information, or need to test some things out, we will post in this thread. I'm also renaming the thread to be more clear.
Thank you @Kabam Miike glad to see some progress in trying to resolve this issue for us!
I just downloaded a free vpn app and now I can connect. Just have to redownload the entire app thanks to the wonderful advice of KabamMike to uninstall and reinstall. 😒
I just downloaded a free vpn app and now I can connect. Just have to redownload the entire app thanks to the wonderful advice of KabamMike to uninstall and reinstall. 😒
I had to uninstall and reinstall just to get the update to actually go through. Also, it’s amazing how many of us specifically have iPhones with T-mobile.
I just downloaded a free vpn app and now I can connect. Just have to redownload the entire app thanks to the wonderful advice of KabamMike to uninstall and reinstall. 😒
Which VPN app?
Called Betternet
Thank you. Gonna need it I'm sure after I change to T-Mobile today.
I have been trying to log in since the update amd it seems that l can’t log if not am on wifi so this is frustrating cause l have not been able to help my ally in almost 2 days
Kabam better fix this ASAP and give some recompetation for this incovenient!!!
I have pretty good data and my internet is rarely slow at all but i can’t seem to log in at all if i’m not on wifi which is odd because i’ve been able to do updates strictly using my cellular data. I’m not sure what it might be but it’s not letting me log in.
Just figured I'd add... My wife can make a hotspot from her T-Mobile iPhone and I can now connect to the game lol ... So it's just something to do with the cellular switch in game.
When I emailed Kabam they had said I was the only one with this issue, I feel a bit better knowing I’m not a lone. But still this is painful man! I work away from WiFi and unless I’m in a WiFi I can’t play! Seriously wrong man! Fix this Kabam and recompense us for time wasted! Headache! And lost opportunity in grinding! #Kabam #KabamMike
When I emailed Kabam they had said I was the only one with this issue, I feel a bit better knowing I’m not a lone. But still this is painful man! I work away from WiFi and unless I’m in a WiFi I can’t play! Seriously wrong man! Fix this Kabam and recompense us for time wasted! Headache! And lost opportunity in grinding! #Kabam #KabamMike
I have a better chance of winning the lottery, than a chance at this getting fixed soon.
Comments
couldn't agree more, specially when running map6...... im almost positive im getting kicked off my alliance for this BULL. My line app is blowing up cuz im not in AQ..... not fault kabam can get an update right...
Thank you! It’s not a formal announcement on the main page, but it’s a step in the right direction. We appreciate you’re update @Kabam Miike . And thank you for clarifying the thread title.
Thank you @Kabam Miike glad to see some progress in trying to resolve this issue for us!
The common factors are T-Mobile and the v17.0 build of the app.
Which VPN app?
Called Betternet
Thank you. Gonna need it I'm sure after I change to T-Mobile today.
Kabam better fix this ASAP and give some recompetation for this incovenient!!!
I have a better chance of winning the lottery, than a chance at this getting fixed soon.
You need to edit that post and use a screenshot with the “failed to connect” in the middle of the screen so you can see it lol.
iPhone 6S Plus current software and on network 4g lte
T-Mobile