'Champions has stopped working' error [Under Investigation]

AndrewAndrew Posts: 113
edited February 14 in Bugs and Known Issues
i'm using samsung galaxy s7 edge, after new update game crashes randomly for all day, even if it's closed, i'm receiving notification that game stopped working, and it happens maybe 5to 10times in a day. kabam please do something
1i30nzm0llwm.png
Post edited by Kabam Lyra on
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Comments

  • My game crashed with low battery as well. The latest update kind of fixed that.
  • I get the same. S7.
  • SvainSvain Posts: 410
    I get them occasionally, usually at the end of fight loading screen
  • AndrewAndrew Posts: 113
    My game crashed with low battery as well. The latest update kind of fixed that.

    mine is crashing everytime not only when my phone has low battery. it's totally random.
  • AndrewAndrew Posts: 113
    crashed 2 more times already after this post. my phone is charged now at 36%
    @Kabam Miike @Kabam Vydious @Administrator
    any help?
  • dellc0redellc0re Posts: 4
    This is also happening to me - three times in the last few hours. Not during game play, just randomly while using another app.
  • shchong2shchong2 Posts: 810
    After seeing this post, I recalled I was hit by one crash, although I didn't see the "Champions has stopped" message. I was using my Galaxy Note4 last night, after I was done with one match, the game exited, I though I must be accidentally pressing the home button/minimize button or something without realising, but after 1 second when I want to bring the game back up, I noticed the game was gone, and I need to reload the game from start. I wasn't paying too much attention to it, although I found it a little odd (not used to be this way in the past), but now I wonder if I was hit by the similar issue? .... weird ...
  • I clean my phone on the device maintanance and when i check the report it shows atleast 10 crashes from only the game
  • Crine60Crine60 Posts: 116
    edited February 6
    Happens to me when not running app even at 100% battery since last update. LG Stylo 2.
  • SirTodd_83SirTodd_83 Posts: 147
    arh6ideal75o.png
    I've been getting the same message also when the game is closed
  • p8h3657vmyos.png

    As soon as I connect to WiFi the game drops off and says check connection.
  • I get this error at least once in day. But this message pops up after some time when the game closed
  • Crine60Crine60 Posts: 116
    Mod response to this please?
  • Hey there!

    So I moved this to the bugs section, but we appreciate you bringing it to our attention. This is definitely an annoying situation to be in. Our teams are currently investigating it to get it resolved ASAP.
  • GroundedWisdomGroundedWisdom Posts: 6,199
    Thanks Vyd. I'm having the same issue. Galaxy Tab Android 5.1. Several times a day, even if the App is closed.
  • I have the Samsung's note 8 plus. When I'm in a app or not it says the same thing. Mine goes off every 2 to 3 minutes. Finally I went off on my phone and kicked myself out of my alliance. Now I guess I'll just stay floating around in space until I can get an email saying its fixed by kabam. My patience has run out
    kodiak1492
  • superunknown012superunknown012 Posts: 245
    edited February 6
    SirTodd_83 wrote: »
    arh6ideal75o.png
    I've been getting the same message also when the game is closed

    Supreme, help out Lord Crackington - seems like he's having a rough time.
  • Ebbage65Ebbage65 Posts: 3
    Since last update won't go through WiFi even though full signal 🤔
  • AndrewAndrew Posts: 113
    i don't get why some people are flagging dicussion or posts.
  • Slux83Slux83 Posts: 233
    I had the same issue in my ONEPLUS A3003 with Android 8.0. I'm pretty sure it's a memory leak issue because having 6GB of RAM on my device it does not happen often, but it happens when I start opening multiple apps
  • NikskiniNikskini Posts: 102
    My game not crashing while playing but I'm randomly getting error while using other apps that champions have stopped working
  • Brew_SwayneBrew_Swayne Posts: 274
    Andrew wrote: »
    i'm using samsung galaxy s7 edge, after new update game crashes randomly for all day, even if it's closed, i'm receiving notification that game stopped working, and it happens maybe 5to 10times in a day. kabam please do something
    1i30nzm0llwm.png

    I've been getting the same message on a Note 8, but only after closing the app, so there's something going on that is preventing the app from closing properly. Its a minor nuisance and hopefully gets fixed soon but it's not interrupting game play, so I can deal with it for a bit.
  • BiroBiro Posts: 89
    I am also getting this but worst when Iget a call or amessage or a notification the game turns to this
    zaguf18rnh8b.png
    @Kabam Vydious please check the picture
  • Scurvy42Scurvy42 Posts: 17
    Andrew wrote: »
    i'm using samsung galaxy s7 edge, after new update game crashes randomly for all day, even if it's closed, i'm receiving notification that game stopped working, and it happens maybe 5to 10times in a day. kabam please do something
    1i30nzm0llwm.png

    I've been getting the same message on a Note 8, but only after closing the app, so there's something going on that is preventing the app from closing properly. Its a minor nuisance and hopefully gets fixed soon but it's not interrupting game play, so I can deal with it for a bit.

    Same msg, same situations, s7e.
    So far hasn't happened during actual use.
    *crosses fingers*
  • Thanks for all the information, everyone. I'll be back once I have more of an update!
  • Same here on an S5... my two tablets never have the error, just the phone.
  • LightvayneLightvayne Posts: 181
    Got the same issue happen the other day. Phone was plugged in charging, was using google maps for navigation and had the “Champions stopped working” error. Game wasn’t running on Note 8. Haven’t seen it the past day or so though...
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