We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
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https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Does this mean our alliance is 9 spots out of the top 1500 alliances to get the gold tier 1 rewards?


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Probably yes, we're right on the bubble as well (but for a different tier). At least you're not 1501...
Also, if you're not currently warring you will probably drop down even more as there are still wars that need to finish.
No, because the 1471 is your rank within gold 2 tier. If you check your points against the top alliance in gold 3 I bet you are really close to getting bumped down to gold 3 tier.
Unfortunately, that's not how this works. OP was referring to their War Rating, and not their Season Score. You can see where you are placed on the Season's Leaderboard in the Alliance War Menu. Click on the Season Tab at the top of the screen, and then on View Leaderboard.
gold 1 is overall rank 301-1500 however the top alliance in gold 1 is shown as 1 and the bottom is shown as 1200 (1500-300)
there are 1499 placings in gold 2 (3000-1501) if you are rank 1471 then you are in danger of falling into gold 3 as you are only 28 places away from the bottom of the gold 2 bracket.