The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

server down emergency maintenance [Resolved]

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Comments

  • kish_akish_a Member Posts: 21 ★
    @Kabam Miike @Kabam DK @Kabam Vydious @Kabam Loto @Kabam Zibiit ...... we need 3 free dungeon refreshes for the champs we lost during ur emergency maintenance .. was using my top champs and was only in room1 .. got **** and now they r on 40 hr cooldown ...

    This is purely a kabam server error and players that lost due to this need to be compensated..

    FYI... u cannot introduce 12min window to complete a room and have ur servers down at random times .. even if for a minute.. cause it takes 5-6 minutes to resolve the whole thing.. log back out and log back in etc
  • TenebrousTenebrificTenebrousTenebrific Administrator, Moderator Posts: 461
    Thank you very much for reporting this. I'm glad that the game was not down for too long, however, understand that this is still very frustrating to those that were in the middle of a Dungeon, Quest, etc. We're sorry for the inconvenience this has caused; the Teams have been advised and will be looking into the concerns brought up here.
  • 1jazz231jazz23 Member Posts: 7
    It appears like the services need to be stopped and restarted. attached the screenshot. lost the champion after the game stopped lagging. please fix it.

    https://us.v-cdn.net/6029252/uploads/editor/hn/xu3052o9sxrg.jpg
  • Mic2985Mic2985 Member Posts: 1
    Haven’t been able to get on for like 2+ hours have a bunch of iso etc expiring and no arena. Using iPhone 8 and WiFi keeps saying check connection but it’s not the WiFi. Same problem on Verizon lte
  • UnknownUnknown
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  • WeezerKDI1WeezerKDI1 Member Posts: 228 ★
    Why is this marked resolved? If I can’t work on defender placement, finish my event quest or even claim my daily crystal, I’m pretty sure it’s not resolved.
  • Zayo_278Zayo_278 Member Posts: 264 ★
    IT IS NOT RESOLVED
  • TrapavkoTrapavko Member Posts: 36 ★
    Ditto, not resolved. I reinstalled and still problems persist.
  • BumbunyonBumbunyon Member Posts: 42 ★
    Not resolved!
  • st3v3n89st3v3n89 Member Posts: 1
    Same here guys. Was in dungeon today had 4 rooms completed and games goes down causing timer to run out and the worst part you only awarded use 147 points. We should be compensated for the effort the time and def the points
  • wdawg2237wdawg2237 Member Posts: 33 ★
    It is currently 11:10 mst here in Colorado, I believe that kabam is not telling the truth it is still down and it has been down for 5 hours. I’m guessing you don’t like players because posting lies is never going to keep people. Well I guess strike force is going to get plenty of new players. So much for being able to continue 3 years of playing this game.
  • TrapavkoTrapavko Member Posts: 36 ★
    wdawg2237 wrote: »
    It is currently 11:10 mst here in Colorado, I believe that kabam is not telling the truth it is still down and it has been down for 5 hours. I’m guessing you don’t like players because posting lies is never going to keep people. Well I guess strike force is going to get plenty of new players. So much for being able to continue 3 years of playing this game.

    Looked at strike force and doesn't look promising nor same category. After 8+ months of play I guess its time to go back to Golf Clash...
  • TrapavkoTrapavko Member Posts: 36 ★
    Working for me. So, when issue is resolved typically people forget to check back here and say thanks Kabam? Well, thanks Kabam for fixing the issue.
  • Outsider75Outsider75 Member Posts: 61 ★
    R4 magik, r4 Sparky, R4 ghost rider.
    Room 2 in dungeons lvl 5. Game went down a while ago. There go my champs wasted.
    Sigh...
    Not even gonna bother filing a ticket. But it is discouraging that Kabam doesn't care that if we want to use our champs, we have to spend 300 in units to refresh them.
This discussion has been closed.