Lost account

Hi all, I have 3 accounts and have lost access for some reason I've contacted kabam and they need last 2 purchases made from that account. I looked through payment history but it doesn't tell you which payments were made from which account. Is there a way to tell. They keep closing thread anyone able to help. Thanks in advance.

Comments

Batpotter1

I don’t think there is

Batpotter1

Unless you bought Units

Batpotter1

Then just check the Price

Ahitlaw

Aren't there transaction #'s? For each purchase.

🤔

I did not know that.

So maybe

The purchase are done from google / Apple email so look for purchase history in Google Play store / Apple Game center . If you have not linked your Google/Apple account to MCOC then god bless you .

Leka

The purchase history doesn't tell you which account a purchase is made from it just lists purchase history.

Leka

Any mods able to give advice?

Kabam Ahab

Hi Leka,

Please include any potential purchases along with your with your response to the team. Make sure to note the other accounts and included required information so that they can verify the purchases.

Leka

Hi kabam ahab, I don't remember the last 2 purchases I've made. I have 3 accounts and use the same credit card to purchase units, the receipts I get doesn't tell you which account the purchase was made from. I explain this to the team but they just close the thread.
I've asked them if it was possible to let me know the dates/time the last purchases were made so I can find the receipts and send it to them, they just close the thread. I've spent a lot of money on the account and want it back is there anyway you guys can help?
I've tried 8 to 9 times to retrieve my account but it doesn't seem as if the response team wants to help.
It doesn't help when your not dealing with the same person.

Leka

Mods?? I don't know how to tag a person on my response.

Kabam Ahab

Hi Leka,

Make sure to include all purchases as well as associated account's with contacting the team. As you will need to follow up with them directly, I am going to close this thread now.