Game Outage [Merged Threads]

Vossler77

Comments

PincheChingon

It must be Mainframe down Monday! 🙊

Barthy

Every time during a dungeon. I don’t know why I even try anymore...

mattwolfspur

Game server is down again, time now!

unknown

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Aleor

just started AW fight...

FR33_HUG5

*Waits for the usual pictures of hamster wheels, sans hamster. As well as a congratulatory Deadpool shouting ‘you have been Kabamed’.*

Gooner26

Yes it's down for me. And it went down mid AQ fight. Not the first time in the last few months game has been down midfight and I've lost half health in AW/AQ. These things end up costing us resources and AW kills. It's a disgrace that Kabam doesn't do anything to make up for it.

unknown

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PandamanPete

I'm an hour and a 40 minutes into a legends run, game went down about 8 minutes ago

unknown

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Pennsyltucky

Could we get an explanation as to why this happens almost on a weekly basis? For how much money is made per day in this game this shouldn't be a constant issue that everybody has to deal with.

The_Rikerp

I love emergency maintenance the day before scheduled maintenance. Thank you.

K1lltastic

I love using my revives I just bought, just to have the game go down like this. Spectacular. What a scam you’ve become, Kabam.

DubarHumpfry1

They used to. Now they don’t care because people will still spend money...

DukeZman

JamesPool4eva wrote: »

I was in a dungeon run when it happened too. Gonna be real **** if I don’t get to use the champs when it’s back up.

Sadly u won’t. Back on the 8th they said “sorry but we can’t reset your champs”

Double_Dragon2

Ahitlaw

Apparently my connection can't keep up.

BowTieJohn

I do hope there is compensation. That would be good customer service. Any other company I've dealt with has compensated me when it was on their end. If I got a 4* crystal, I'd appreciate it as I was in the middle of arena play which means I am losing the streak I was working on. Please Kabam do what is right and compensate the players with at least a 4* crystal.

Mike or Adora could you please respond?

Pellucidum

Dear kabam,
This game is truly amazing . You have created quite a gem. Artwork , graphics , game play, champion uniqueness etc all unparalleled. This has allowed an opportunity to monetize which is just fine. I have one request though at this time. Invest and upgrade in your infrastructure so that there are no more connection issues or laggy game play. Thank you.

Kabam Miike

Hey all,

We're currently investigating this and working to get the game back up and running as soon as we possibly can.

We're very sorry about the inconvenience.

Animatronicsto

I think the games down again. Well there goes my dungeon run plans Thanks to the game for consistently being down throughout the past couple weeks. Any chance i get my champs off cooldown?

Vaincent

what time is it going to be back ?

DukeZman

ZsirhcZ wrote: »

Howdy neighbor! Down for me too

BowTieJohn

Kabam Miike wrote: »

Hey all,

We're currently investigating this and working to get the game back up and running as soon as we possibly can.

We're very sorry about the inconvenience.

Will there be compensation?

bm3epps

emergency maintenance.. during arena no less..maybe it may increase my odds of getting IW CM..lol

JamesPool4eva

DukeZman wrote: »

JamesPool4eva wrote: »

I was in a dungeon run when it happened too. Gonna be real **** if I don’t get to use the champs when it’s back up.

Sadly u won’t. Back on the 8th they said “sorry but we can’t reset your champs”

That’s just a shame. I had my good champs and actually got matched with a good random partner. Too bad nothing will happen.

Dragonfei

Kabam Miike wrote: »

Hey all,

We're currently investigating this and working to get the game back up and running as soon as we possibly can.

We're very sorry about the inconvenience.

Hey Miike,

The game has gone down several times (once for a 5+ hour period) during the dungeon runs. I'm not asking for compensation in terms of items, but is it possible to add a few extra days of dungeons?

Figured it couldn't hurt to ask since this issue has been plaguing the game for a few weeks now.

Thanks!

JRock808

Kabam Miike wrote: »

Hey all,

We're currently investigating this and working to get the game back up and running as soon as we possibly can.

We're very sorry about the inconvenience.

When are you going to stop being sorry and do something about it? Zero compensation for the time lost, units used, money spent and milestones missed because of this.

FR33_HUG5

BowTieJohn wrote: »

Will there be compensation?

I doubt it.

Sagetrofholz

Sweet! We were running AQ map 5 with 30 minutes left and only 5 spaces to go with 4 people who had full energy. Where is our map 5 Crystal's kabam