Donation glitch? [Under Investigation]

I had already donated 17K bc’s, donated 7K more & now my total is 7K. Closed out & reopened the game & it still says 7K. Anyone else having this issue?

Comments

Vegeta9000

Its actually tragic how something so simple to fix is taking these guys so long. Do you even have staff anywhere but hardlining the forums?

Why should players have to keep constant track of donations because you cant fix a steady donation counter. Its times like this, when its your issue, that you should just temporarily disable donations and make map costs 0. Maybe it’d actually motivate the genuises to fix it faster. That or tag me in. Its really nott that hard.

BigDaddyJoe

Not bumping just wondering what the status is on this fix. Still a major problem wih accountability within the alliance map fees

Fattyfoogiggle

I got an email that my ticket is being closed but I am still experiencing this problem. Ugh

Clemen

BritneySaunders

When are you guys going to fix the donation glitch? I just donated 100k gold on top of 100k gold I already donated and it’s showing only 100k gold and not 200k same goes for 30k battle chips on top of the 30k I already donated? My alliance thinks I’m slacking on donations but I’m not. At least gift us the missing gold and battle chips back so we can put it back in and it shows up ffs 🙄

parvesh_rai

This bug is making us difficult to keep a track on weekly donation as many of members are complaining they donated but didn’t get enlisted. However our overall treasury has witnessed a huge dip!

mum_m2

So only way to make this right really is to either figure out exactly the glitch and give us our resources back or give us a free week. I'm liking the later suggestion

BigDaddyJoe

This has been happening for multiple weeks now. Why can’t we get another response from the game team about a solution on the way

TortureYou

Here we are, May 17th now and the donation bug is still active, Any idea when this is gonna be fixed?

TortureYou

Any idea when supposed to be fixed?

BigDaddyJoe

@Kabam Miike @Kabam Vydious
Any word or update on this issue. It’s very important

Neroa65

My donations are missing! Why are my donations missing? Kabam you want me to get booted from my alliance?
I can't donate in parts. Anytime I add BCs to the additional one I already donated, it resets!
I had about 20K BC in already. Now I put the remaining 25K, I check and I see 25K. It'd as if I didn't even donate anything.

SparkAlot

I was just bitten by this bug as well, I gave 3 25K donations, and it only shows 25,000 gold!

I know it removed the full amount from my account, but, it don't seem to have applied it to the treasury, so it don't look like it applied 50K gold!

I don't want to be kicked, please fix ASAP!

BigDaddyJoe

Any word on this yet ?

BigDaddyJoe

This thread was stared on April 26th. It’s been almost a full month and there’s been no fix or really even talk about the fix.

Hammer300

Really sad

Vincew80

I started this thread almost a month ago. Can anyone from Kabam @Kabam Miike @Kabam Vydious explain to me why this hasn’t been fixed or at least addressed more in almost a month?? You had plenty of time fix a revive bug that benefited players (potentially took a little $ from Kabam) as soon as it’s leaked but can’t be bothered with other issues affecting players? Out of all the games I’ve ever played, you guys take the cake for the greediest, least trustworthy, company I’ve ever seen.

Enigma50

I didn't know this thread exists. I've uploaded a video here
http://forums.playcontestofchampions.com/en/discussion/70337/donations-bugged#latest
and you can clearly see that there's a glitch. I am an officer in my alliance, I donate in parts and every week it seems like I've never donated at all... this is annoying.
Revive taken care of in two days. Donations... no reply...

Game_Ninja

Once again the gold I donate disappears! Is Kabam going to reimburse our alliance for this issue that is taking FOREVER to fix?

ChickenWaffles4

I don't know.I think this needs more explaining. Were you trying to donate 135,000? I know it doesn't let me donate more than 100,000 at a time, so I have to go in twice and donate more.

ChickenWaffles4

ChickenWaffles4 wrote: »

I don't know.I think this needs more explaining. Were you trying to donate 135,000? I know it doesn't let me donate more than 100,000 at a time, so I have to go in twice and donate more.

I wouldn't be surprised if it was an issue.

Game_Ninja

I donated in 2 separate transactions. First at 100K. Second 35K. When I go back into treasury my original 100K is gone! This is the 2nd week @100K ea time multiplied by several of our members! We’re being cheated out of our gold with no fix to the problem in sight!

BigDaddyJoe

Anytime after the first deposit it only shows your latest deposit amount

JayClutchPhantom

I’ve been having this same issues with the donation glitch for a few weeks. I donated 15K bc and 62.75K gold on the first transaction then 1K BC and 62.75K and the original deposit disappeared

Kabam Lyra

Hi all!

Just wanted to let you know that we are still working toward a resolution and hope to have an update for you soon. Thanks for your patience!

Kabam Zibiit

Hey everyone, we've pushed out a fix that should take care of this. If you haven't done so already, you may need to restart your app in order to see the change. Thanks for being patient while we worked to get this resolved!

BigDaddyJoe

Woohoo

KwAmOn

Thanks team @Kabam Zibiit and Lyra

VTA92

LOL only took a month. Smh. Shouldn’t have been more than a week. Pitiful.

MR_Mansbridge

It still hasn’t worked for me even when I restarted the app