What did we do!?!?

MercWittyMouthMercWittyMouth Member Posts: 7
in Suggestions and Requests

An in game mail just came in. Saying we've been striped from AW Points!? What happened!?!? Who did what!?!? When!? Where!?

This mail doesn't help at all!!! Can't U be more specific? How can we fix this KABAM!? Who should we go to for an appeal!?

This isn't fair for us...

Comments

  • DemonzfyreDemonzfyre Member Posts: 22,078 ★★★★★
    edited May 2018
    Someone in your alliance piloted
  • FluffyFluffy Member Posts: 446 ★★
    Cannot be more specific as it violates their privacy policy. I would check if one of your members is banned (not logged in for an extended period) and get rid of them.
  • MercWittyMouthMercWittyMouth Member Posts: 7
    Fluffy wrote: »
    Cannot be more specific as it violates their privacy policy. I would check if one of your members is banned (not logged in for an extended period) and get rid of them.

    A weird reason " violates their privacy policy" ha3 Should just mention the culprit so it'll be easier to kick out the #### off my alli.
    Anyways how to check if anyone's been banned? There is an inactive dude, but he's not even involved in any AW yet
  • PremTomPremTom Member Posts: 9
    We’ve just had the same message and reduction in points :(

    If someone has done something wrong, fine, we accept the “collective punishment” with very gritted teeth. Great. But at least give us a chance to sort the issue out to ensure it doesn’t happen again.

    We all despise cheaters, it’s immoral and unfair on all the other players, so punish the individual and give them a lengthy ban, at least then we can identify the individual(s?!) and try to ensure this doesn’t happen again, further affecting the rest of the alliance who play fairly and within the TOS...
  • MercWittyMouthMercWittyMouth Member Posts: 7
    Demonzfyre wrote: »
    Someone in your alliance piloted

    I know, but the question was Who, When & Where? We already know the why.
  • MercWittyMouthMercWittyMouth Member Posts: 7
    PremTom wrote: »
    We’ve just had the same message and reduction in points :(

    If someone has done something wrong, fine, we accept the “collective punishment” with very gritted teeth. Great. But at least give us a chance to sort the issue out to ensure it doesn’t happen again.

    We all despise cheaters, it’s immoral and unfair on all the other players, so punish the individual and give them a lengthy ban, at least then we can identify the individual(s?!) and try to ensure this doesn’t happen again, further affecting the rest of the alliance who play fairly and within the TOS...

    This is just exactly my point
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    MercWittyMouth wrote: »
    Demonzfyre wrote: »
    Someone in your alliance piloted

    I know, but the question was Who, When & Where? We already know the why.

    Hello,

    These aren't questions that we will answer on the forums. If you have any questions about your account, you can contact support for assistance. But keep in mind, they won't be able to give you any information about other players' accounts and any actions taken against them.
This discussion has been closed.