I haven't been able to participate in any of them since the very first one! I've been locked out of normal and special events since day 1. This is just crazy! It's not like the rewards are all that good anyway, but this is just obnoxious!
Hey everyone, we had pushed a possible fix for this issue, but since some of you are still seeing your quests not resetting, we're going to continue investigating this.
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
Thanks for the update! Hope they’re good moving forward 👍 any word on the ones we missed out on yesterday/earlier today?
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
Any information on what is going to happen about the three Assassin Assignments (and Merc Missions that would have been unlocked had we been able to do the Assassin Assignments) that we missed out on? And how about an in-game mail addressing the issue? Not everyone comes to the forums to figure out why the game is broken, most just figure it is "working as intended".
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
What do you mean by "log in". I'm always logged in. Do you have to log out then back in or just restart the game?
What about the issue where I'm getting notifications for Merc missions but they are not there after clicking go fight?
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
Great thanks, seems to be working now. Will we be compensated for the at least two sets of missions we could not participate in?
I've submitted 2 seperate tickets on this issue, both have been closed. The second ticket I submitted asked about rewards, and compensation for the rewards missed because of their bug. The response was a generic, canned text "We've fixed the issue! This ticket will now be closed" Completely avoiding the compensation topic.
I'm no whale, but I am a paying customer. I'm not gonna ask if this is legal.. Because of the ramifications I've heard about being taken for 'making the wrong comment' on the forums...
Where's our rewards? You just gonna leave us hanging? Do you think that will sustain a large playerbase?
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
Great thanks, seems to be working now. Will we be compensated for the at least two sets of missions we could not participate in?
Good to hear! We're still having conversations about compensation but we will update everyone about this once those talks have progressed a bit further.
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
Great thanks, seems to be working now. Will we be compensated for the at least two sets of missions we could not participate in?
Good to hear! We're still having conversations about compensation but we will update everyone about this once those talks have progressed a bit further.
It’s really simple: “We apologize our quest didn’t work correctly, but rest assured you’ll miss no rewards. Keep an eye on your in-game mail.” There. That’s the right response.
I have an update on the fix from the rest of the team. In order for the fix to take effect, you'll need to log into the game. Once you've done that, the next Assassin Assignment that starts after you've logged in will reset properly, as will any subsequent ones.
This is still not working for me. Still shows 100%. I've even uninstalled and reinstalled the game and re updated everything. Android OS, Galaxy S9
I've let the rest of the team know so that they can look into this further. Can those of you who are still seeing their progress not reset confirm that you had opened up the game within the past day before the new Assassin Assignment started?
I've let the rest of the team know so that they can look into this further. Can those of you who are still seeing their progress not reset confirm that you had opened up the game within the past day before the new Assassin Assignment started?
The 100% bug has been reset but I am still not receiving any of the merc mission rewards listed, haven't since day 1
Comments
Well thank you for an update
Thanks for the update! Hope they’re good moving forward 👍 any word on the ones we missed out on yesterday/earlier today?
Any information on what is going to happen about the three Assassin Assignments (and Merc Missions that would have been unlocked had we been able to do the Assassin Assignments) that we missed out on? And how about an in-game mail addressing the issue? Not everyone comes to the forums to figure out why the game is broken, most just figure it is "working as intended".
@Kabam Miike @Kabam Zibiit
What do you mean by "log in". I'm always logged in. Do you have to log out then back in or just restart the game?
What about the issue where I'm getting notifications for Merc missions but they are not there after clicking go fight?
Great thanks, seems to be working now. Will we be compensated for the at least two sets of missions we could not participate in?
I'm no whale, but I am a paying customer. I'm not gonna ask if this is legal.. Because of the ramifications I've heard about being taken for 'making the wrong comment' on the forums...
Where's our rewards? You just gonna leave us hanging? Do you think that will sustain a large playerbase?
Good to hear! We're still having conversations about compensation but we will update everyone about this once those talks have progressed a bit further.
It’s really simple: “We apologize our quest didn’t work correctly, but rest assured you’ll miss no rewards. Keep an eye on your in-game mail.” There. That’s the right response.
This is still not working for me. Still shows 100%. I've even uninstalled and reinstalled the game and re updated everything. Android OS, Galaxy S9
The 100% bug has been reset but I am still not receiving any of the merc mission rewards listed, haven't since day 1
Same here..