I’m having issues with my screen going blank and had my phone reset once while I’m game not sure if it’s the game or my phone maybe both. I’m on iPhone 6s seemed to be happening mostly in the new eq.
Any news? I dont even dare to open the game at this point...
Nope, none whatsoever. You'd expect them to at least update every now and then.
I'd delete the game right away and not re-download until they've given the all clear.
My phone is completely dead due to this issue, can't even upload my photos to icloud because it overheats and shuts down before I get there. Litterally have 2 minutes of operating window before it overheats and shuts down.
Bringing phone to Apple store tomorrow, I'll probably lose all my family and holidays photos and videos.
Thnx Kabam
Phone overheats causing a phone restart. Also, my phone will freeze, lags outside of game making me reboot the phone. Is this game safe to see play right now?
Phone overheats causing a phone restart. Also, my phone will freeze, lags outside of game making me reboot the phone. Is this game safe to see play right now?
Have had the heating issue on my iPhone 6 since December. Usually play on my SE because of this issue. Now iphone SE is starting to get hot with the new update. Heat is causing throttling issues would be my guess.
Battery draining way faster then normal and phone is becoming hot and unresponsive. I have a galaxy s8+ as well but as everyone knows iPhones are better for this game. So that's when I went out and bought this phone was for this exact reason. Mcoc but yet again errors on kabams part have hindered my ability to play the game . Frustrating would definitely be an understatement. Oh and how about that half day unexpected scheduled maitnence? I cant help but feel like the game got worse since then ! ( not that we will get rewarded for it anyway) . I really hope yall figure this out soon.
I just timed how long from opening the app to my phone overheating and it’s 3 mins and 57 secs. Not even long enough to do 3 fights in arena. I wanted to try and go for Wasp, but I’m not risking my phone.
Phone crashed and restarted lost data from some of my apps when this happened. Battery dies almost 4x as fast went from 50% to 15% in almost 20 minuets. Phone is getting hot as well.
Hi I am curious if anyone else is having loading issues since the new updates over the last 2 days. Multiple people I have spoken to are having extreme load times including myself when even opening the game. I am running on a Samsung S9+.
Same issues here. Overheating. Non-responsive buttons. Suddenly all audio gets muted. Game crashes the phone, resulting in black screen and wheel of death. It has happened 5-10 times. Usually right before an arena or quest fight, but sometimes right after. I don't think it has happened right in the middle of a fight. Also experiencing laggy animations, including laggy crystal spins.
iPhone 7
iOS 11.4
Verizon
Wi-Fi and 4G connections
Same issue- phone freezes mid game, boots to a spinning wheel, and kicks back to locked phone screen, requiring my password. Have tried restarting, disconnecting/reconnecting WiFi... all to no avail.
The game started crashing yesterday a lot and has since just kept shutting my phone down to this game; as previously started by other people when the battery is lower than certain % it just consumes the battery and shut game. I’ve deleted the game as advised by apple until this can be sorted and won’t be back until this has been confirmed by the admin that it’s sorted and the community have started on forum.
I updated to iOS 11.4 when it came out a few weeks ago. Game was running 18.1 and i was experiencing some heat but not to this point. Phone crashes and needs a reboot. Laggy framerate. Delays in menus. Every aspect of playing is not good. There is a know issue from Apple about the battery draining but it wasn’t affecting the game pre 19.0. Now it’s unplayable. Apple support suggest to not play until further notice by Kabam.
iOS 11.4
Iphone 5s and 7
Wifi and cellular
Videotron
Same here. In the last, my phone has been getting relatively warm, but not hot. Now (since 19.0) it’s getting really quite hot and at times and it “crashes to a black screen with loading circle - after which I get my lock screen.
iPhone 7+
iOS 11.4
Happens on both WiFi and mobile network.
Since 19.0 update have had phone restart randomly while playing game. Have also had sound/music just randomly stop in the midst of fights and then doesn't come back.
Iphone 7
Version: 11.4
Wifi and cellular
Arena, quests, aq, aw
The problem is the same here. Black screen with loading circle, battery drain and extremely hot. I bought this phone just for the game and now I can't play with it. I think you can't compensate me with some crystal shards or something. Just fix this problem pls, I would like to play! I have to skip the arenas...
Comments
Nope, none whatsoever. You'd expect them to at least update every now and then.
I'd delete the game right away and not re-download until they've given the all clear.
My phone is completely dead due to this issue, can't even upload my photos to icloud because it overheats and shuts down before I get there. Litterally have 2 minutes of operating window before it overheats and shuts down.
Bringing phone to Apple store tomorrow, I'll probably lose all my family and holidays photos and videos.
Thnx Kabam
iPad Pro, 11.4, on Wifi but Verizon
I asked my alliance and this issue has occurred for many - Android and iOS alike but seems more prevalent on iOS.
I have also noticed a lot more lag, parry and intercept timing is off due to frame skips.
iOS 11.4
Verizion
Both
Phone overheats causing a phone restart. Also, my phone will freeze, lags outside of game making me reboot the phone. Is this game safe to see play right now?
I heared about overheating happens on other iPhone models ,but no overheating here .. just Battery charge finish too much faster than normal.
iPhone 8 Plus
iOS 11.4
iOS 11.4
Verizion
Both
Phone overheats causing a phone restart. Also, my phone will freeze, lags outside of game making me reboot the phone. Is this game safe to see play right now?
Iphone 6, SE, 5S
iOS 11.2.6
Verizon
Both
IOS 11.4
AT&T
WiFi
Seems to happen more often in VS. but mya bitterly life has tanked since the update
I phone 8+
IOS 11.4
Battery draining way faster then normal and phone is becoming hot and unresponsive. I have a galaxy s8+ as well but as everyone knows iPhones are better for this game. So that's when I went out and bought this phone was for this exact reason. Mcoc but yet again errors on kabams part have hindered my ability to play the game . Frustrating would definitely be an understatement. Oh and how about that half day unexpected scheduled maitnence? I cant help but feel like the game got worse since then ! ( not that we will get rewarded for it anyway) . I really hope yall figure this out soon.
AT&T
iPhone 6s+
11.4
Both WiFi and cell data
SMC HK
11.4
Both WiFi and data
Phone gets extremely hot very quickly.
Even if I’m checking through my champ roster my phone gets hot to the touch.
Buttons can become unresponsive and cannot even attempt screen shots at times like these.
Phone will often reset after 3-5 mins of even basic use.
Concerned about phones potentially overheating and harming people.
Might be a good idea for Kabam to give us some advice on whether we should continue playing at this point in time or whether we should stop and wait.
We need to know what to do as the overheating phones are potentially a great hazard and this needs to be addressed swiftly.
iPhone 7
iOS 11.4
Verizon
Wi-Fi and 4G connections
And I believe that I updated iOS 11.4 since it released , and never had this issue before updating MCOC Ver 19.0.0
IPhone 7+
OS: 11.4
Verizon
WiFi
Just dropped money on this game. Please fix this.
OS: 11.4
iPhone SE
Bell
WiFi and Carrier.
Same issues as everyone else. Phone heating up!!
3 Mobile
iOS 11.4
The game started crashing yesterday a lot and has since just kept shutting my phone down to this game; as previously started by other people when the battery is lower than certain % it just consumes the battery and shut game. I’ve deleted the game as advised by apple until this can be sorted and won’t be back until this has been confirmed by the admin that it’s sorted and the community have started on forum.
iOS 11.4
Iphone 5s and 7
Wifi and cellular
Videotron
iPhone 7+
iOS 11.4
Happens on both WiFi and mobile network.
iPhone 7
Verizon
Wifi and Cellular
Since 19.0 update have had phone restart randomly while playing game. Have also had sound/music just randomly stop in the midst of fights and then doesn't come back.
Version: 11.4
Wifi and cellular
Arena, quests, aq, aw
The problem is the same here. Black screen with loading circle, battery drain and extremely hot. I bought this phone just for the game and now I can't play with it. I think you can't compensate me with some crystal shards or something. Just fix this problem pls, I would like to play! I have to skip the arenas...
lag during fights almost impossible to play with
*edit random restarts also affecting me as well
iPhone SE
iOS 11.4 (just upgraded after update because of same performance issues)
iOS 11.4
iPhone 7
Wifi