Downtime Compensation [Merged Threads]

Kobster84

Will there be compensation for the recent “emergency maintenance”

Comments

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Snizzbar

ChunkerButtM8 wrote: »

My alliance lost a war we could have won. Rewarding all members involved in that war with the same compensation isn’t fair. One team got a win handed to them the other a loss. The fair thing would be to compensate the team that got the loss.

But then it’s impossible to tell which alliances were going to win and which were going to lose in each respective war if the server didn’t go down.

Just out of curiosity, why would you assume that the other alliance got the win handed to them because of the servers being down?

FireStorm34

Patchie93 wrote: »

FireStorm34 wrote: »

ok i am gonna say this now last week we was told compensation will be eary this week now its next week i fell we are being pissed about and screwed over and to say about the goold member arena players is a joke when you support closes the tickets in seconds i spent £50 to get goldpool in the event and i get the finger not even a refund @Kabam Miike

No they said they would begin discussing early this week. So maybe if you read correctly you wouldn't be so pissed about them following to what they said

maybe you should read

TenebrousTenebrific Posts: 425Administrator∙Moderator › June 30
Hey Summoners, we are happy to report that the game is now back up. We will be continuing to closely monitor stability. We apologize for how long it took to get things back up and running, and appreciate everyone's patience. As previously mentioned, we will be assessing the full impact and start discussion regarding what compensation will look like early next week.

For the remainder of the current Alliance Quest, the team has placed the timers to 30 minutes.

Escape2794

Kabam, may you please give us compensation? All I want is a simple 4 star MODOK as compensation. Thanks

Namelez

FireStorm34 wrote: »

Patchie93 wrote: »

FireStorm34 wrote: »

ok i am gonna say this now last week we was told compensation will be eary this week now its next week i fell we are being pissed about and screwed over and to say about the goold member arena players is a joke when you support closes the tickets in seconds i spent £50 to get goldpool in the event and i get the finger not even a refund @Kabam Miike

No they said they would begin discussing early this week. So maybe if you read correctly you wouldn't be so pissed about them following to what they said

maybe you should read

TenebrousTenebrific Posts: 425Administrator∙Moderator › June 30
Hey Summoners, we are happy to report that the game is now back up. We will be continuing to closely monitor stability. We apologize for how long it took to get things back up and running, and appreciate everyone's patience. As previously mentioned, we will be assessing the full impact and start discussion regarding what compensation will look like early next week.

For the remainder of the current Alliance Quest, the team has placed the timers to 30 minutes.

We were actually supposed to get Compensated this week now their pushing it back to next week... Don't really matter to me bc were still getting it but the point is they said early this week and changed it to next week

Hulk_77

You don't need to rerun Goldpool, just give everyone 1 level higher rank rewards. Easy peasy

Fishman13579

I'd be happy if they just awakened the goldpool I have lol.

Il_JooO

just give us 4 formed T2A catalysts and I can think about forgiving you, Kabam

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AURELIUS

Kabam Lyra wrote: »

Hey!

We've certainly not forgotten about compensation. It's still early in the week, so please be patient and we'll give everyone updates as we have them. Thanks.

How long does it take? Please elaborate cause so far what im seeing is the 4th offers are complete garbage to appease the "New players". Veteran players aren't going to fall for that garbage cause we can earn a 5* atleast every month.

AURELIUS

Escape2794 wrote: »

Kabam, may you please give us compensation? All I want is a simple 4 star MODOK as compensation. Thanks

Just give me 4k 5* shards and keep the rest of the junk away from me

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Austin555555

Ben345q wrote: »

TheLegend27 wrote: »

Kabam Miike wrote: »

Hey Everybody

To give you all a little insight into what's going on here: We're going to be meeting today to measure how our Summoners were affected by the outage on Friday/Saturday. There were lots of different things going on at that time, so we want to ensure that we are able to discuss them all. After we've done this, we can start to figure out how we're going to Compensate for the issues.

Thank you for your patience as we work on this.

I'll help. Give everyone the following:

100x full energy refills
100,000 4 star shards
50,000 5 star shards
20,000 6 star shards
10,000 units
100 of each T4CC
1,000 T4BC
100 T5BC
50 5 star generic Awakening gems
100 4 star generic Awakening gems
100,000 5 star generic signature stones
10,000 4 star generic signature stones
1,000,000,000,000,000 Gold

I think that's fair without giving us too much.

That's all? How about ONE TEN STAR CHAMPION!!!!!

How about a free 5* thanos and every catalyst to get him to R4 and awaken him

Asmodeyus

Kabam Miike wrote: »

Just realized, that post was not as clear as it could have been. My goal is have a plan that addresses all areas of the game that were affected by Thursday, including what we'll be doing to make it right. This varies because there was so much going on, including 3 different Arenas, AQ, AW, an Event Quest, Assassin Assignments, and possibly Merc Missions as well.

This is a pretty big list, so finding not only what to do, but how to do it, is going to take a little time.

Honestly my biggest concern is WHY is this constantly happening. You and Ad0ra shouldnt have to be on damage control 24/7. The biggest issue is there is a pattern forming and not a good one for players, whales, free2play, or Kabam

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SassyMasty

You would think that with the money they're rolling in from the July 4th sales that they would be glad to give back, especially since people keep playing and forgiving their non-stop mistakes. I mean seriously, with the amount that kabam messes something up, their servers crash, or they make doodoo micro-dungeons (I'm surprised that nobody has made a pun involving micro-realms and micro-transactions yet) you'd think they should just include another weekly reward calendar solely for compensation for mistakes.

ILovePonies

Kabam Miike wrote: »

Just realized, that post was not as clear as it could have been. My goal is have a plan that addresses all areas of the game that were affected by Thursday, including what we'll be doing to make it right. This varies because there was so much going on, including 3 different Arenas, AQ, AW, an Event Quest, Assassin Assignments, and possibly Merc Missions as well.

This is a pretty big list, so finding not only what to do, but how to do it, is going to take a little time.

Make sure you add to the list the people like me who wasted items attempting a legend run for the antman quest.. legend run absolutely completely ruined.

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1TapTakeANap

Any Update on the situation? Will the compensation be pushed out before the marvelous crystals? or together?

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RedDevil

Dear Kabam Team ,
Can we Get That 5 Star Marvelous Crystal , 5 Star Awaken Gem , T2Alpha & T5BC Fragment Crystals 10X , 50 T4CC Fragments Crystals ... Would be Reaally Amazing .
Because many of us Can't Buy That Best Offers for a aReason they had ....

Aleor

with how goldpool arena announcement advertised it as lots of 5* and 6* shards, I'd be happy if we got smth like 4k and 2k accordingly, don't really want anything else (maybe AG, but that's not gonna happen)

Eb0ny-O-M4w

ThisChannelisRIP wrote: »

I'll give it a week. If no compensation get sent out in a week then I'll throw in the towel.
But I think we all want this as compensation:

To be fair, I'd take a 1* Monika over a 6* Blade any day of the week.

But I however want to see some large amounts of 5* shards for all the lameness that happened recently.

You know she will probably delete all your champions, right?

Nickname207

days after days and im still waiting

Eb0ny-O-M4w

Nickname207 wrote: »

days after days and im still waiting

Next week I guess. It's on the fixed post about the offers

ContestOfNoobs

the longer u make us wait, the better compensation we should get!

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sfu_korax

How about
everyone gets a marvellous crystal
300k+ chances at 5star and 6star heroes
200k+ chances at 4 and 5star heroes
100k+ chances at 3 and 4star heroes
Less than 100k chances at 2, 3, 4 star heroes

The_Flash_73

the timer stops for legend runs when we go into emergency maintenance so technically you still could have finished your legends attempt

ILovePonies wrote: »

Kabam Miike wrote: »

Just realized, that post was not as clear as it could have been. My goal is have a plan that addresses all areas of the game that were affected by Thursday, including what we'll be doing to make it right. This varies because there was so much going on, including 3 different Arenas, AQ, AW, an Event Quest, Assassin Assignments, and possibly Merc Missions as well.

This is a pretty big list, so finding not only what to do, but how to do it, is going to take a little time.

Make sure you add to the list the people like me who wasted items attempting a legend run for the antman quest.. legend run absolutely completely ruined.